Title: Alpen Resort & Spa Zermatt - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alpen Resort & Spa Zermatt Mountain tranquility awaits with spectacular alpine views forming the perfect backdrop for memorable meals and family activities at this peaceful retreat ## Photo gallery for Alpen Resort & Spa Zermatt ![Indoor pool - Alpen Resort & Spa Zermatt (Zermatt)](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Alpen Resort & Spa Zermatt (Zermatt)](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/3c41c230.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Alpen Resort & Spa Zermatt (Zermatt)](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Alpen Resort & Spa Zermatt (Zermatt)](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/688b2585.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Alpen Resort & Spa Zermatt (Zermatt)](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/37bef552.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Alpen Resort & Spa Zermatt provides a peaceful mountain escape where travelers can rejuvenate with a spa massage, savor meals at Restaurant Matterhorn, or relax on the garden terrace. Families appreciate the indoor pool setup with a dedicated children's pool and playground. ## Reviews 9.4 Exceptional ## Popular amenities - Pet friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Panoramic Twin Room, Mountain View, Mountainside ![Panoramic Twin Room, Mountain View, Mountainside](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/e1dd1d7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Twin Room, Mountain View, Mountainside 9.4 Exceptional 12 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bathrobes - 322 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ### View all photos for Single Room, 1 Twin Bed, Garden View ![Single Room, 1 Single Bed, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/17697734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Twin Bed, Garden View ### Highlights Balcony or patio Separate sitting area Heating Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bathrobes Private bathroom - 150 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Twin Room, 1 Bedroom, Garden View ![Twin Room, 1 Bedroom, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/3d95d837.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 Bedroom, Garden View 9.6 Exceptional 15 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bathrobes - 269 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Family Room, 1 Bedroom ![Family Room, 1 Bedroom](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/67c0e64a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom 9.4 Exceptional 8 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding 2 bedrooms Blackout drapes/curtains - 322 sq ft - 2 bedrooms - Sleeps 4 - 3 Twin Beds ### View all photos for Panoramic Quadruple Room, Mountain View ![Panoramic Quadruple Room, Mountain View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/236a9ed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Quadruple Room, Mountain View 9.0 Wonderful 8 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bathrobes - 344 sq ft - Mountain view - Sleeps 5 - 4 Twin Beds ### View all photos for Family Suite, 2 Bedrooms, Garden View ![Family Suite, 2 Bedrooms, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/a1370c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Garden View ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding 2 bedrooms Blackout drapes/curtains - 538 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) ## About the area Located in Zermatt, Alpen Resort & Spa Zermatt is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02611%2C7.75109&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_kXpvcrfJNllx15zFKGSpW-6Cf0=) Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 km - Zermatt Visitor Center \- 3 min walk \- 0.3 km - Zermatt–Sunnegga Funicular \- 5 min walk \- 0.4 km - Matterhorn Museum \- 10 min walk \- 0.8 km - Zermatt - Furi \- 10 min walk \- 0.8 km ### Getting around - Zermatt (QZB-Zermatt Train Station) - 4 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪McDonald's - ‬6 min walk - ‪Le Petit Royal - ‬6 min walk - ‪Restaurant Derby - ‬6 min walk - ‪Golden India - ‬5 min walk - ‪Schweizerhof Kitchen - ‬6 min walk ## About this property ### Alpen Resort & Spa Zermatt Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace, and a garden at Alpen Resort & Spa Zermatt. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurant Matterhorn, offers lunch and dinner. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool - An outdoor tennis court, an electric car charging station, and concierge services - Tour/ticket assistance, smoke-free premises, and luggage storage - An elevator, a front-desk safe, and free newspapers - Guest reviews speak highly of the helpful staff Room features All guestrooms at Alpen Resort & Spa Zermatt include perks such as separate sitting areas and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Balconies or patios, separate sitting areas, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 193 reviews CA $674 CA $714 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 371 reviews CA $609 CA $647 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 629 reviews CA $942 CA $992 total includes taxes & fees Jan 20 - Jan 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet friendly 9.6 Exceptional 459 reviews CA $495 CA $528 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/012c26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt - Pool - Breakfast included - Spa - Pet friendly 10 Exceptional 216 reviews CA $545 CA $579 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093617/3c1bba92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tradition Julen Hotel Zermatt - Pool - Breakfast included - Spa - Pet friendly 9.8 Exceptional 203 reviews CA $744 CA $787 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=1093617&PinnedHotelID=1093617&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322100/66edfd5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ZERMAMA Zermatt Zermatt - Pet friendly - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 201 reviews CA $741 CA $784 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1322100&PinnedHotelID=1322100&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 470 reviews CA $1,278 CA $1,341 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093647/7f11a3f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Pollux Zermatt City Centre - Breakfast included - Spa - Free WiFi - Restaurant 9.6 Exceptional 281 reviews CA $594 CA $630 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1093647&PinnedHotelID=1093647&HadPinnedHotel=true®ionId=-1&adults=2) ![Attica Family Suite with Matterhorn View | Mountain view](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/51015aab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet friendly - Free WiFi - Restaurant 9.4 Exceptional 991 reviews CA $452 CA $483 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Offsite parking within 3 miles (CHF 12 per night); discounts available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Restaurant Matterhorn ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor tennis court - Playground - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Playground ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 3 buildings - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Desk - Heating - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:30 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 16 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM Front desk staffed during limited hours If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 15 per pet, per night Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CHF 12 per night (16404 ft away) - Pet fee: CHF 15 per pet, per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Alpen Resort Alpen Zermatt Alpen Resort Zermatt Alpen Resort Spa Zermatt Alpen & Spa Zermatt Zermatt Alpen Resort & Spa Zermatt Hotel Alpen Resort & Spa Zermatt Zermatt Alpen Resort & Spa Zermatt Hotel Zermatt ## Frequently asked questions ### Does Alpen Resort & Spa Zermatt have a pool? ### How much does it cost to stay at Alpen Resort & Spa Zermatt? ### Is Alpen Resort & Spa Zermatt pet-friendly? ### What time is check-in at Alpen Resort & Spa Zermatt? ### What time is check-out at Alpen Resort & Spa Zermatt? ### Where is Alpen Resort & Spa Zermatt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Alpen Resort & Spa Zermatt Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 371 8 - Good 93 6 - Okay 21 4 - Poor 10 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### scott Dec 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Fantastic resort, great location, staff fabulous, panoramic room was perfect, spa is awesome ![](https://a.travel-assets.com/ugc/hotel-reviews/aec42da4-41d1-4188-ad2f-89d7c8d79667-1765019016159.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### scott Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Tina Jane Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing property that did not disappoint. Unrestricted mountain view, wonderful facilities and very attentive staff. Location is easy walking distance to most amenities and was quiet and cosy. ##### Tina Jane Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Adrian Dec 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super amazing stay. Fantastic location, place and especially the panaromic room that oversee the Matterhorn! You will be able to see the golden flow on the Matterhorn at sunrise. Will be back to stay more nights in the hopefully near future! Staff was polite and nice from the driver to the counter to the breakfast to the pub! Fantastic! ![](https://a.travel-assets.com/ugc/hotel-reviews/16c7c9d0-e520-4151-b219-960e9263b0d9-1765649455735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c48188c-ced4-4d21-8283-c90367f1ef5b-1765649455676.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/91bc240d-249a-4b11-aa5e-896eb45597a1-1765649455694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adrian Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Lisa Nov 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the amenities such as the gym and spa. Makes a whole difference especially after a day on the slopes. ##### Lisa Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Brian Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great spa! Good location and excellent room! ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Carolyn May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Breakfast was great. Hotel is in a good location. ##### Carolyn Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Andrew Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful. ##### Andrew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### AKANE Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was very nice. ##### AKANE Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Sandra Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow! An incredible hotel. I was given a free upgrade with a balcony and a view of the Matterhorn. The room was amazing. Plenty of space and excellent decor. Breakfast had a good selection. Staff were friendly, My room was decorated for my birthday. Spa area, again Wow! This hotel has to be one of the top hotels Ive stayed in. ##### Sandra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Khinal Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied. ##### Khinal Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Christopher Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a stunning hotel - the room was really nice with views of the Matterhorn facilities were excellent and the three restaurants were perfect. Highly recommend ##### Christopher Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Melinda Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Alpen resort was magical. Could be that Switzerland is magical but this resort was wonderful. We should have planned more nights here. Views are incredible and the ease of getting to r restaurants or anywhere in Zermatt was easy. We had 5 people traveling and the room with the loft was perfect. We used the spa and the pool area and it was also beautiful. The room was very clean and the staff was super friendly and helpful with any questions we had. We did the 6.5 mile 5 lakes hike, definitely recommend, and came back to relax in the pool and hot tub. We will definitely be back. 💕 ![view from the room](https://a.travel-assets.com/ugc/hotel-reviews/7fdd6721-1f0c-4d45-94b5-e87be408e20d-1757609907301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/342f3616-6cd2-4bbc-a1b0-b29aa02a9ae2-1757609905817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f100d227-d0f4-4191-9073-d1f5cca83fe7-1757609907663.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Be sure to stop for lunch at this spot on the top of the 5 lakes hike.](https://a.travel-assets.com/ugc/hotel-reviews/1f9f1f38-c3e6-4225-9b19-ea59f38055ab-1757609908146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melinda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Matthew Jun 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel, great pool area ##### Matthew Stayed 1 night in Jun 2024 ### 10/10 Excellent #### emily Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved the spa! such a good location and not too far to walk into town ##### emily Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### yair Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort i spent 4 days with my son/ amazing location. very nice pool. good food ##### yair Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### matthew Nov 29, 2024 Liked: Cleanliness, property conditions & facilities Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/F124AEB63BC29BD1FC8E69EA39B251C48F0698421732883381916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6893D28CC26978CC8B705846BD7D06140119FAE31732883384372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### matthew Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Juan Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is very convenient. Staff are very friendly. Will definitely come back again. ##### Juan Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Barry Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities facilities are good: swimming pool etc ##### Barry Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Richard Sep 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice environment and friendly staff ##### Richard Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Rang Ok Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff was helping with smile upin arrival and staying ##### Rang Ok Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Amber May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again! ##### Amber Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Susan Jul 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Charming hotel with 2 restaurants on site, gorgeous pool, afternoon tea and chess. Room was very spacious and perfect for our family. Town is walkable from hotel. Delicious breakfast buffet included. Really lovely stay. ##### Susan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mahesh Aug 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family room has a balcony with excellent view of the Matterhorn. Very clean and well maintained. Hotel has a great spa and friendly staff. Enjoyed the stay!!! ##### Mahesh Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Kathy Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back! ##### Kathy ### 10/10 Excellent #### Daniela Nov 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect, excellent service and quality. The spa circuit always amazing. Thank you for the wonderful experience we had! ##### Daniela Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [HFX Airport Hotel](https://www.expedia.ca/Goffs-Hotels-HFX-Airport-Hotel.h528264.Hotel-Information) > > [Old Mill Toronto](https://www.expedia.ca/Toronto-Hotels-Old-Mill-Toronto.h914322.Hotel-Information) > > [Hotel Derby](https://www.expedia.ca/Zermatt-Hotels-Hotel-Derby.h6023379.Hotel-Information) > > [Holiday Inn Express Boston by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Express-Boston.h116764.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Crystal Lodge](https://www.expedia.ca/Whistler-Hotels-Crystal-Lodge.h26720.Hotel-Information) > > [All Inclusive Resorts and Hotels in Azores](https://www.expedia.ca/Destinations-In-Azores-All-Inclusive-Hotel.0-0-d6048267-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [MGM Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-MGM.0-0-d6023515--bMGM.Travel-Guide-Filter-Hotels) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [Idlewyld Inn & Spa](https://www.expedia.ca/London-Hotels-Idlewyld-Inn-Spa.h10182.Hotel-Information) ### Flights > [Flights from Richmond (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Richmond (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from North Syracuse (SYR) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/syr/clt/syracuse-to-charlotte) > > [Flights from Richmond (YVR) to Bogotá (BOG)](https://www.expedia.ca/lp/flights/yvr/bog/vancouver-to-bogota) ### Cars > [Car rentals in Paris](https://www.expedia.ca/Car-Rentals-In-Roissy-Charles-De-Gaulle.d4670531.Car-Rental-Guide) > > [Enterprise Car Rentals In Westend](https://www.expedia.ca/Enterprise-Car-Rentals-In-Westend.d6057889-c15.Car-Rental-Guide-Suppliers) ### Activities ### General