Title: Hotel Indigo York by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=11077351&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Indigo York by IHG Hotel Indigo York delivers local charm in York City Centre where guests can start their day with excellent coffee and wind down with evening cocktails. ## Photo gallery for Hotel Indigo York by IHG ![Bar (on property) - Hotel Indigo York by IHG (York)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/e952db3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hotel Indigo York by IHG (York)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/ee88361a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo York by IHG (York)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/c85fdc7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed - Hotel Indigo York by IHG (York)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/9218c2d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Indigo York by IHG (York)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/2b19a627.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in York City Centre, Hotel Indigo York offers a warm atmosphere with amenities like dry cleaning, concierge service, and 24-hour front desk. Guests praise the breakfast, and in-room WiFi, a business center, and luggage storage add convenience. ## Reviews 9.2 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=11077351&PinnedHotelID=11077351&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Standard Room, 1 King Bed, Accessible ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/0c01f5a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible 9.0 Wonderful 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Egyptian cotton linens Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Twin Beds, Accessible ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/0c01f5a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Accessible 10.0 Exceptional 7 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Egyptian cotton linens Blackout drapes/curtains Premium bedding - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/f49bfd3c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.4 Very good 10 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Egyptian cotton linens Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 Twin Bed ### View all photos for Premium Room, 1 King Bed (Bath and Shower) ![Premium Room, 1 King Bed (Bath and Shower)](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/cbf09dca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Bath and Shower) 9.6 Exceptional 11 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Egyptian cotton linens Blackout drapes/curtains - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/dbd36a75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 115 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Egyptian cotton linens Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed ![Premium Room, 1 King Bed](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/9218c2d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 9.8 Exceptional 40 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Egyptian cotton linens Blackout drapes/curtains - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 1 King Bed with Sofa bed ![Room amenity](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/e69926e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed with Sofa bed 9.8 Exceptional 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available Free cribs/infant beds TV Egyptian cotton linens Sofa bed - single - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed, Ground Floor ![Room amenity](https://images.trvl-media.com/lodging/12000000/11080000/11077400/11077351/e69926e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Ground Floor 9.4 Exceptional 18 reviews ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Egyptian cotton linens Blackout drapes/curtains Premium bedding - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36770000/36762100/36762017/1aec9353_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy York City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $94 CA $113 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/York-Hotels-Moxy-York.h36762017.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c02014f4-cdc2-42f1-b8f5-8419e168da39&top_cur=CAD) Ad ![Wensleydale](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/800000/796100/796069/e2d17f02_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aldwark Manor Estate York - Parking included - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 910 reviews [](https://www.expedia.ca/York-Hotels-Aldwark-Manor-Estate.h796069.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c02014f4-cdc2-42f1-b8f5-8419e168da39&top_cur=CAD) Ad ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1100/1005/b271c268.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Hotel York Bishophill - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,003 reviews CA $112 CA $134 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/York-Hotels-Park-Inn-By-Radisson-York-City-Center.h1005.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c02014f4-cdc2-42f1-b8f5-8419e168da39&top_cur=CAD) Ad ![Daily full breakfast (GBP 17.95 per person)](https://images.trvl-media.com/lodging/1000000/20000/18000/17905/ff88db99.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure York Fairfield Manor Hotel York - Pet friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 1,001 reviews CA $77 CA $93 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/York-Hotels-Mercure-York-Fairfield-Manor-Hotel.h17905.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=5489&destination=York&destType=MARKET&latLong=53.959679,-1.08206&searchId=c02014f4-cdc2-42f1-b8f5-8419e168da39&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Hotel-Indigo-York.h11077351.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYork-Hotels-Hotel-Indigo-York.h11077351.Hotel-Information) ## About the area Located in City Centre, a neighborhood in York, Hotel Indigo York by IHG is in a shopping district. Notable landmarks in the area include Shambles and York Minster. Yorkshire's Winter Wonderland and York Dungeon are also worth visiting. Guests love the hotel's location for the sightseeing. [Visit our York travel guide](https://www.expedia.ca/York.dx5489) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.95634%2C-1.07390&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qbRxB41hoPppYSBcYpAdz5gVj_w=) 88-96 Walmgate, York, England, YO1 9TL ### What's nearby - Jorvik Viking Centre \- 6 min walk \- 0.5 km - York City Walls \- 6 min walk \- 0.5 km - Shambles \- 6 min walk \- 0.6 km - York Christmas Market \- 8 min walk \- 0.7 km - York Minster \- 12 min walk \- 1.1 km ### Getting around - York Station - 18 min walk - Leeds (LBA-Leeds Bradford) - 69 min drive ### Restaurants - ‪Brew York Craft Brewery & Tap Room - ‬3 min walk - ‪The Postern Gate - ‬4 min walk - ‪Piccadilly Tap - ‬4 min walk - ‪The Red Lion - ‬4 min walk - ‪The Rook & Gaskill - ‬4 min walk ## About this property ### Hotel Indigo York by IHG Upscale hotel near Shambles York Minster is located near Hotel Indigo York by IHG, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Guests can connect to free in-room WiFi. Other perks include: - Full breakfast (surcharge), an elevator, and concierge services - A front-desk safe, luggage storage, and a banquet hall - A 24-hour front desk and smoke-free premises - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 103 individually furnished rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property. Other amenities include: - Bathrooms with designer toiletries - 32-inch TVs with digital channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/68000000/67330000/67320100/67320076/b615da65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton York Piccadilly City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,488 reviews CA $104 CA $125 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=67320076&PinnedHotelID=67320076&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/37000000/36770000/36762100/36762017/e382e498.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy York City Centre - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,001 reviews CA $94 CA $113 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=36762017&PinnedHotelID=36762017&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/61000000/60610000/60606700/60606604/a08f68c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malmaison York Bishophill - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,301 reviews CA $127 CA $152 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=60606604&PinnedHotelID=60606604&HadPinnedHotel=true®ionId=-1&adults=2) ![Lunch and dinner served, international cuisine](https://images.trvl-media.com/lodging/1000000/10000/1100/1005/b271c268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel York Bishophill - Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 1,003 reviews CA $112 CA $134 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1005&PinnedHotelID=1005&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/8000000/7740000/7730500/7730418/d62fe34a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel du Vin & Bistro York South Bank - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,000 reviews CA $124 CA $149 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=7730418&PinnedHotelID=7730418&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3700000/3697600/3697588/b75e8ede.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Grand, York Bishophill - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 1,165 reviews CA $260 CA $313 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=3697588&PinnedHotelID=3697588&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Guest Room with Balcony and Tower View](https://images.trvl-media.com/lodging/1000000/530000/520500/520445/a0538681.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton York City Centre - Restaurant - Gym - Breakfast available - Parking available 8.4 Very good 1,003 reviews CA $112 CA $134 total includes taxes & fees Jan 25 - Jan 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=520445&PinnedHotelID=520445&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, pub, lobby lounge](https://images.trvl-media.com/lodging/1000000/10000/200/148/2aaae846.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Milner York South Bank - Pool - Hot tub - Pet friendly - Free WiFi 8.6 Excellent 1,709 reviews CA $134 CA $161 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=148&PinnedHotelID=148&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/570000/564500/564409/3642fb24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elmbank York, Tapestry Collection by Hilton South Bank - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,002 reviews CA $99 CA $118 total includes taxes & fees Jan 26 - Jan 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=564409&PinnedHotelID=564409&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily local cuisine breakfast](https://images.trvl-media.com/lodging/6000000/5390000/5389000/5388905/62161a60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton York Bishophill - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,435 reviews CA $104 CA $125 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=5388905&PinnedHotelID=5388905&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking within 0.1 miles (GBP 16 per night) ### Food and drink - Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person - A bar/lounge - A coffee shop/cafe - Snack bar/deli ### Family friendly - Snack bar/deli ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 4 floors - Banquet hall - Built in 2015 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets ### Bathroom - Bathrobes - Designer toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch TV with digital channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50.00 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately GBP 20.00 per person - Nearby parking fee: GBP 16.00 per night (656 ft away) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Indigo York Indigo York Hotel Indigo York Hotel Indigo York by IHG York Hotel Indigo York by IHG Hotel Hotel Indigo York an IHG Hotel Hotel Indigo York by IHG Hotel York ## Frequently asked questions ### Is Hotel Indigo York by IHG pet-friendly? ### How much does it cost to stay at Hotel Indigo York by IHG? ### What time is check-in at Hotel Indigo York by IHG? ### What time is check-out at Hotel Indigo York by IHG? ### Where is Hotel Indigo York by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Indigo York by IHG Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 884 8 - Good 270 6 - Okay 67 4 - Poor 13 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Emily Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, super friendly staff, comfy and cosy room. ![](https://a.travel-assets.com/ugc/hotel-reviews/77f4e6ba-806e-4c52-84a7-fe60eea855f9-1768151443015.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emily Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Antonio Dec 21, 2025 Liked: Amenities, property conditions & facilities Great location,great staff,great breakfast and fantastic room. ##### Antonio Stayed 2 nights in Dec 2025 ### 8/10 Good #### Natalie Jan 5, 2026 The room was clean and comfortable. The location of the hotel was extremely convenient and the staff were friendly. ##### Natalie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Kim Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful with a wonderful atmosphere. The staff were fabulous, and the morning breakfast yummy. ##### Kim Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Glen Dec 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities A Christmas Eve stay was fantastic! Staff lovely, friendly and helpful and we woke up to Christmas stockings on our doors with hot chocolate marshmallows etc inside which was a fantastic festive touch. ##### Glen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jasna Dec 27, 2025 Staff were incredibly polite and welcoming. Cosy , clean room. Decent breakfast. ##### Jasna Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Pauline Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely hotel great staff clean fantastic breakfast ##### Pauline Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Rachel Jan 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Warm, welcoming staff who go out of their way to correct any and all concerns Very cute rooms, warm and cozy, nicely decorated. Clean, modern bathrooms. Great neighborhood, easy walk to the city center, easy for Uber rides, and some phenomenal restaurants only steps away: Chinese noodle soups, coffee/bakeries, and the Rose and Crown tavern, which has the best meat pies, Sunday roast and sticky toffee pudding ive had yet in England. Highly recommend this hotel. ##### Rachel Stayed 7 nights in Dec 2025 ### 8/10 Good #### Soph Jan 1, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean room thank you ##### Soph Stayed 1 night in Dec 2025 ### 8/10 Good #### Kevin Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff are great, very friendly, polite and attentive. AndI was made to feel welcome within minutes of arriving. The hotel appeared clean and well maintained and the bar and dining area modern and pleasant. Will definitely go back ##### Kevin Stayed 2 nights in Dec 2025 ### 8/10 Good #### Penny Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were great - always smiling, happy to help and not at all intrusive. ##### Penny Stayed 3 nights in Nov 2025 ### 8/10 Good #### Thomas Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and helpful. I had a problem with the room heating but they sorted it straightaway, ##### Thomas Stayed 3 nights in Dec 2025 ### 8/10 Good #### Nancy Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location to downtown ##### Nancy Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Richard Nov 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, convenient location (a minute longer to the rail station fit walk than idea, but most are (25 minutes or so), and very pleasant hotel in which to stay, minutes from Ramble, etc). Would do again. ##### Richard Stayed 5 nights in Oct 2025 ### 8/10 Good #### robin Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful room. Nice bed. Nice bar and restaurant. Walking distance to everything. Would recommend this hotel. ##### robin Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mauricio Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel near all the attractions in York. Very nice people and staff. The rooms are beautiful and very cozy. Would stay here again! ##### Mauricio Stayed 1 night in Sep 2025 ### 8/10 Good #### Carole Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities All staff were very friendly and accommodating. Room pleasant and comfortable. Could have been five stars if they had a bit of soundproofing in the rooms. Putting us in an adjoining room meant we could hear every word spoken next door. Not great for the premium room price paid. ##### Carole Stayed 2 nights in Dec 2025 ### 8/10 Good #### Suzanne Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room good/Staff helpful/good location ##### Suzanne Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Malika Dec 22, 2025 Liked: Cleanliness, property conditions & facilities Amazing service, very friendly staff. I think the best service I got in UK so far. The breakfast is delicious and fresh. The rooms are on the smaller side compared to US hotel rooms but still double. Loved the room decoration and the design. The only thing to point out is the shower tub didn’t drain the water well, but I think it’s a fixable issue. Overall really liked it and planning to come back again ##### Malika Stayed 1 night in Dec 2025 ### 8/10 Good #### Martin Nov 10, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was sparkling and nicely furnished. Warm. The hotel is simple in its offering of facilities but that’s fine. Breakfast was really nice. ##### Martin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Elizabeth Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable rooms and very friendly staff. ##### Elizabeth Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Michael Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is ideally situated for exploring the city centre and the rooms are excellent.We thoroughly enjoyed our stay there. ##### Michael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Peter Nov 30, 2025 Liked: Cleanliness, property conditions & facilities Comfortable room and good service thought the check in was a bit slow as we notified the staff on. He king out. ##### Peter Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Elizabeth Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Centrally located near to bars and restaurants but also quiet. Comfortable room and the added bonus of late check out ##### Elizabeth Stayed 1 night in Oct 2025 ### 8/10 Good #### Simon Dec 6, 2025 Liked: Cleanliness, property conditions & facilities The staff are excellent. The design is nice. Breakfast was good. But they need to go a bit further. Nespresso machines in all rooms, dressing gowns in all rooms. Otherwise this is a holiday in with some colour. Not comparable to Mal Maison which offered exactly that. ##### Simon Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [The Grand, York](https://www.expedia.ca/York-Hotels-The-Grand.h3697588.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [Radisson Hotel York](https://www.expedia.ca/York-Hotels-Park-Inn-By-Radisson-York-City-Center.h1005.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Hotel Riu Plaza London The Westminster](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)