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Crystal Bay Resort

3.5 star property
Crystal Bay Resort offers a perfect balance of relaxation and exploration with its serene gardens, refreshing pools, and proximity to vibrant local culture

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Start your day with a free breakfast buffet at Crystal Bay Resort, then enjoy one of two outdoor pools. The resort offers a garden, on-site restaurants with local and international cuisine, spa treatments, a quiet library, and laundry services for a complete experience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services
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The price is CA $124
CA $197 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Crystal Bay Resort have a pool?

Yes, this property has 2 outdoor pools.

Is Crystal Bay Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Bay Resort?

Check-in start time: noon; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Bay Resort?

Check-out is at 10:00 AM.

Does Crystal Bay Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay Resort located?

Situated in Watamu, this beach hotel is 0.4 mi (0.6 km) from Watamu Beach and within 3 mi (5 km) of Prawn Lake and Mida Creek. Ruins of Gedi is 4 mi (6.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

10

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity, the politeness of the staff and the place is very central.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale super gentile e disponibile! Pulizie giornaliere sia della camera che della piscina.
Stayed 6 nights in Sep 2022
Verified

8/10 Good

Karima

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant!!

It was pleasant considering the hotel was fully booked.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag
Stayed 2 nights in May 2021
Verified

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020