Kukulcan by Emotion

Property class: 2.5

Choose dates to view prices

At Kukulcan by Emotion, you can look forward to an attached winery, a terrace, and a garden. Active travelers can enjoy cycling at this hotel. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A room with two beds, a small table, and a wall decoration.

Standard Room, 2 Queen Beds, Non Smoking

  • 265 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Triple Room

A hotel room with two beds, a decorative wall, and a window with curtains.

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Quadruple Room

A hotel room with two beds, a decorative wall, and a window with curtains.

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Tulum City Center, a neighborhood in Tulum, Kukulcan by Emotion is in a shopping district. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Xel-Há Park and Holistika Art Walk are also worth visiting. Discover the area's water adventures with snorkeling and boat tours nearby, or enjoy the great outdoors with ecotours. Visit our Tulum travel guide
Map
Ave Tulum 4, Tulum, QROO, 77780

What's nearby

  • A rocky coastline with turquoise waters and a stone structure on a cliff.
    Jaguar Park
    3 min drive - 1.4 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    10 min drive - 5.3 km
  • Dos Aguas Park
    3 min walk - 0.3 km
  • Hospital de Tulum
    9 min walk - 0.8 km
  • Hunab Lifestyle Center
    3 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN)
    91 min drive

Restaurants

  • La Guarida
    2 min walk
  • Tacos Diaz
    1 min walk
  • El Pollo Bronco
    1 min walk
  • Don Cafeto
    1 min walk
  • El Mariachi Loco
    1 min walk

About this property

Kukulcan by Emotion

  • Hotel near Tulum Mayan Ruins
  • An attached winery, a terrace, and a garden are just a few of the amenities provided at Kukulcan by Emotion. Active travelers can enjoy cycling at this hotel. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Continental breakfast (surcharge), bike rentals, and an area shuttle
    • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • Room features
  • All guestrooms at Kukulcan by Emotion boast comforts such as air conditioning, in addition to amenities like free WiFi.
  • Extra amenities include:
    • Bathrooms with rainfall showers
    • 32-inch flat-screen TVs with cable channels
    • Balconies or patios, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 9:00 AM to noon for a fee: USD 3 to 6 for adults and USD 3 to 6 for children

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Evening entertainment
  • Outdoor pool
  • Winery

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Up to 88 lbs per pet

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 3 to 6 for adults, and USD 3 to 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access

Frequently asked questions

Does Kukulcan by Emotion have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Kukulcan by Emotion pet-friendly?

Yes, this property allows pets with a maximum weight of up to 88 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Kukulcan by Emotion?

Check-in end time: anytime.

What time is check-out at Kukulcan by Emotion?

Check-out is at noon.

Where is Kukulcan by Emotion located?

Located in Tulum City Center, this hotel is 0.2 mi (0.3 km) from Dos Aguas Park and 2.5 mi (4 km) from Tulum Mayan Ruins. Hospital de Tulum and Hunab Lifestyle Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kukulcan by Emotion Reviews

7.6

Good

8.2

Cleanliness

10

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 10 out of 27 reviews
Rating 6 - Okay. 9 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hurt my knee and had to stay in Tulum for rehab. I was encouraged to stay at the Hotel Kukulcan. The staff was very helpful Antonio and his brother knew the area very well. I felt very safe and protected while staying/rehabbing here. They provided me anything that I needed The pool had a very healing sense to. The pool was very magical when entering the water.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel tranquilo y seguro.

El hotel es austero pero bastante cómodo, las chicas de recepción son muy amables al igual que los dueños, si van por unos días y quieren fiesta en tulum esta es tu mejor opción, está literal enfrente de todos los bares y antros del centro, amé eso. En general si me volvería a hospedar aquí
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We hadden een ruime kamer met 2 grote bedden (voor 2 personen). Zwembad is prima, al ligt dit aan een parkeerplek tussen de kamers aan de voorzijde & achterzijde (dus geen privacy voor de hotelgasten) Onze airco deed het niet en ondanks dat we dit meteen na de 1e nacht gemeld hadden merkte we geen verschil. Ivm t warme weer kiezen we bewust een kamer met airco en we mogen er van uitgaan dat deze het ook doet! Hier zijn we niet tevreden over
Stayed 3 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación en el centro de Tulum.
Stayed 5 nights in Aug 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close proximity to ADO bus terminal. First 2 rooms we entered were unsecured. Finally 3rd room was decent enough to securely stay the night. The ac was mediocre. Couldn't find the right setting to be cool. 2am tenants staying on our floor as us were drinking and causing a racket. Kept us up most of the night. Never staying here again.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio.

Hotel bonito y cómodo, los chicos de recepción muy amables al igual que el resto de los trabajadores. Tiene buena ubicación, a unas cuadras del ADO y cerca de restaurantes y tiendas.
Stayed 1 night in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Todo muy bien
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

La ubicación es excelente, y la alberca le da un plus
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Liked: Staff & service
Poco estacionamiento
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great stay, friendly staff. Sheets a little thin.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Buena ubicacion y limpio
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Neutral.

La atención fue muy buena, la habitación no fue para nada lo que esperaba. La ventana era de rendijas por tanto el ruido era bastante tanto de los otros huéspedes cono el de la calle, al día siguiente pedí un cambio de habitación explicando lo anterior y muy amablemente accedieron.
Stayed 2 nights in Feb 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Tulum. In the commercial area with an excellent location to go Cancun or Bcalar.
Stayed 3 nights in Dec 2020
Verified review

6/10 Okay

Liked: Staff & service
This is an ok place if your only going to sleep and dont care how ur bed looks!
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 4 nights in May 2019
Verified review

6/10 Okay

Almost no water comes out of shower. Probably minerals from water clogged almost every hole in shower head. Most buildings like this in Mexico water comes from rooftop tanks so there is never a lot to start with. There is parking for about 12 or more cars in the middle of hotel. Great if you have a car, but noisy as they come and go and people use their electronic lock/unlock as the horn beeps twice each time.
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
have TV Like as offer on the advertising ,and working wi-fi ,better beds sheets and blankets and towels, are towels were transparent fabric
Stayed 3 nights in Jan 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena experiencia , centrico , seguro

Stayed 1 night in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019