Hotel Tonala

Property class: 2.5

Choose dates to view prices

A free daily manager's reception, a terrace, and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room, 1 Double Bed

A single bed with a wooden headboard, a beige bedspread, and a brown pillow.

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Signature Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Design Triple Room

A hotel room with two beds, a desk, and a mirror.

Design Triple Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
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About the area

Tonalá is home to Hotel Tonala. The area's natural beauty can be seen at La Sepultura Biosphere Reserve and Iglesia Vieja. Visit our Tonalá travel guide
Map
172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500

What's nearby

  • La Sepultura Biosphere Reserve
    24 min drive - 14.5 km
  • Iglesia Vieja
    29 min drive - 16.7 km
  • Centro de Protección & Conservación de la Tortuga Marina en Chiapas
    47 min drive - 28.4 km

Restaurants

  • Asadero Las Brazas
    8 min walk
  • M-Force Palapa
    12 min walk
  • El Hipertaco
    10 min walk
  • Mango's Sport Bar
    11 min walk
  • La palapa del Tigre
    19 min walk

About this property

Hotel Tonala

  • Property highlights
  • A free daily manager's reception, a terrace, and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), 1 meeting room, and luggage storage
    • Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All guestrooms at Hotel Tonala feature comforts such as air conditioning, as well as amenities like free WiFi.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 30-inch flat-screen TVs with cable channels

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Frequently asked questions

Is Hotel Tonala pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Tonala?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Tonala on Oct 25, 2026 start from CA $60, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tonala?

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tonala?

Check-out is at 11:30 AM.

Where is Hotel Tonala located?

Situated in Tonalá, this hotel is 9.3 mi (15 km) from La Sepultura Biosphere Reserve and 9.4 mi (15.2 km) from Iglesia Vieja.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tonala Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Está en remodelación y hay exceso de polvo y algo de ruido desde temprano. Mis almohadas tenían olor extraño. El personal muy bueno, esperemos que mejore con su remodelación
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio/calidad es acorde
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, limpieza y trato del personal, aire acondicionado ok, muy comodo el hotel.
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala calidad
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien todo
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveria a hospedarme sin duda...
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bueno
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación uena
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VOLVERIA A QUEDARME

MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
franchement , a éviter !! petit dej , nul ! Chambre digne d'un musé
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El servicio de agua caliente no es permanente, las puertas de madera están caídas y se arrastran
Stayed 7 nights in Jul 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel where the bathroom smelled like sewer, the towels smelled dirty, and the room stinks like cigarette. Very small parking.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno no me gusto que hay mosquitos en las habitaciones
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Stayed 1 night in Jan 2026