[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Tonala Hotel in Tonalá with a 24-hour front desk and a restaurant ![Front of property](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/bed75a56.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/b0ef7b4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/41012ff5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Design Triple Room](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/41f85d52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/0a436b73.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Tonala welcomes guests with a vibrant atmosphere and international dishes at La Terraza restaurant. Enjoy in-room WiFi, relax on the garden terrace, and benefit from amenities like tour assistance, luggage storage, and rejuvenating spa services. 7.4 Good ## Popular amenities - Room service - Breakfast available - Laundry - 24/7 front desk - Housekeeping - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 14 - Oct. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 15 - Oct. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=35490183&PinnedHotelID=35490183&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 3 of 3 rooms ![Standard Single Room, 1 Double Bed](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/8a417da5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Double Bed ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ![Signature Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/850a8c04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Design Triple Room](https://images.trvl-media.com/lodging/36000000/35500000/35490200/35490183/0c81dba9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Triple Room ### Highlights Air conditioning Flat-screen TV Blackout drapes/curtains Private bathroom Rainfall showerhead Cable channels Daily housekeeping - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTonala-Hotels-Hotel-Tonala.h35490183.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTonala-Hotels-Hotel-Tonala.h35490183.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.09222%2C-93.75530&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9pUdwvc4bJ7iyDTsuiQtdT0dr4E=) 172 Av Hidalgo Las Ánimas, Tonalá, CHIS, 30500 #### What's nearby - La Sepultura Biosphere Reserve - 17 min drive - 11.5 km - Iglesia Vieja - 20 min drive - 13.0 km - Centro de Protección & Conservación de la Tortuga Marina en Chiapas - 24 min drive - 26.2 km #### Restaurants - ‪El Gallito In - ‬12 min walk - ‪Mercado Público Manuel Larráizar - ‬7 min walk - ‪La Burguesa - ‬15 min walk - ‪El Hipertaco - ‬10 min walk - ‪Taqueria "El Gallito - ‬2 min walk ## About this property ### Hotel Tonala Property highlights A free daily manager's reception, a terrace, and a garden are just a few of the amenities provided at Hotel Tonala. Treat yourself to a manicure/pedicure or other spa services. The on-site international cuisine restaurant, La Terraza, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Buffet breakfast (surcharge), luggage storage, and coffee/tea in the lobby - A water dispenser, a 24-hour front desk, and 1 meeting room Room features All guestrooms at Hotel Tonala feature comforts such as air conditioning, as well as amenities like free WiFi. More amenities include: - Bathrooms with rainfall showers and free toiletries - 30-inch flat-screen TVs with cable channels ## Similar properties ![Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/86000000/85350000/85345700/85345667/80ce9505.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Garden Suites Tonlá Tonalá - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 19 reviews CA $67 CA $79 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=85345667&PinnedHotelID=85345667&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 8:00 AM to 12:30 PM for a fee: MXN 80 for adults and MXN 60 for children - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - La Terraza ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business center - Meeting room ### Outdoors - Garden - Terrace ### Spa - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessibility ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 30-inch flat-screen TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 1:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 80 for adults and MXN 60 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators ### Property is also known as Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Tonalá Hotel Tonala Hotel Hotel Hotel Tonala Tonala Tonalá Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Hotel Hotel Tonala Tonala Hotel Tonala Tonala Tonala Hotel Tonala Hotel Hotel Hotel Tonala Hotel Hotel Tonala Tonala Tonalá Tonala Hotel Tonala Tonalá Hotel Hotel Tonala Tonalá Tonalá Hotel Tonala Hotel Hotel Hotel Tonala Tonala Tonalá Tonala Hotel Tonala Hotel Hotel Tonala Tonalá Hotel Tonala Hotel Tonalá ## Frequently asked questions ### Is Hotel Tonala pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Tonala? > Self parking is free at this property. ### What time is check-in at Hotel Tonala? > Check-in start time: 1:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Tonala? > Check-out is at 11:30 AM. ### Where is Hotel Tonala located? > Situated in Tonalá, this hotel is 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Tonala Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 9 6 - Okay 6 4 - Poor 1 2 - Terrible 5 ### 8.0/10 Cleanliness ### 7.6/10 Staff & service ### 7.2/10 Amenities ### 7.2/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Luis Jul 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice clean hotel and staff very friendly ##### Luis Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Leslie Aug 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was very accommodating and super helpful, nice, and friendly. ##### Leslie Stayed 1 night in Aug 2023 ### 8/10 Good #### Steve Feb 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Off street parking can walk to plaza. Small NYC type room. Clean. ##### Steve Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Octavio Feb 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Muy mala calidad ##### Octavio Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Renato Feb 26, 2025 ##### Renato Stayed 1 night in Feb 2025 ### 10/10 Excellent #### LIDIA MARA Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy bien todo ##### LIDIA MARA Stayed 1 night in Jan 2025 ### 8/10 Good #### Gabriela Dec 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Volveria a hospedarme sin duda... ##### Gabriela Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Daniel Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bueno Muy bueno ##### Daniel Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ruben Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación uena ##### Ruben Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Teresa Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada ##### Teresa Stayed 4 nights in Mar 2024 ### 8/10 Good #### Wendy Roxana Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### VOLVERIA A QUEDARME MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN ##### Wendy Roxana Stayed 1 night in Apr 2024 ### 8/10 Good #### Francisca Isabel Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buen servicio ##### Francisca Isabel Stayed 2 nights in Mar 2024 ### 8/10 Good #### Rigoberto Jan 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bien Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento ##### Rigoberto Stayed 2 nights in Jan 2024 ### 6/10 Okay #### jose luis Jan 12, 2024 ##### jose luis Stayed 2 nights in Jan 2024 ### 8/10 Good #### Leónidas Dec 20, 2023 ##### Leónidas Stayed 1 night in Dec 2023 ### 6/10 Okay #### Alex Apr 21, 2022 Disliked: Amenities, property conditions & facilities ##### Alex Stayed 1 night in Apr 2022 ### 6/10 Okay #### Raul Jan 7, 2022 Liked: Cleanliness Disliked: Staff & service No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día. ##### Raul Stayed 4 nights in Dec 2021 ### 2/10 Terrible #### gerardo Jan 3, 2022 ##### gerardo Stayed 1 night in Jan 2022 ### 10/10 Excellent #### geovanny Nov 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### geovanny Stayed 2 nights in Nov 2020 ### 6/10 Okay #### Sergio Nov 1, 2020 Liked: Cleanliness ##### Sergio Stayed 1 night in Oct 2020 ### 6/10 Okay #### Sergio francisco Mar 2, 2020 ##### Sergio francisco Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Jan 12, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time! ##### Verified traveller Stayed 2 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 1, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Dec 30, 2019 Liked: Cleanliness, room comfort ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller Dec 8, 2019 ##### Verified traveller Stayed 1 night in Dec 2019 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - 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