Title: Excelaris Grand Resort Conventions & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Excelaris Grand Resort Conventions & Spa A peaceful garden resort where travelers can swim in age-appropriate pools, enjoy on-site dining, rejuvenate at the spa, and stay connected with WiFi ## Photo gallery for Excelaris Grand Resort Conventions & Spa ![Outdoor pool - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/fa76e583.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/190b97ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/bbc28e8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily local cuisine breakfast (MXN 290 per person) - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/00dc4640.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room - Excelaris Grand Resort Conventions & Spa (Jojutla)](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/de37a43b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Excelaris Grand Resort Conventions & Spa offers a serene garden setting blending wellness and comfort. Enjoy meals at Las Uvas, dry cleaning/laundry services, and attentive staff. Features include an outdoor pool, gym, spa tub, and a children's pool. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f4030e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.2 Wonderful 5 reviews ### Highlights Balcony Air conditioning Mini-fridge LED TV Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 247 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 Double Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/3eaa7d25.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hair dryer In-room safe Daily housekeeping - Lake view - Sleeps 6 - 2 Double Beds and 2 Twin Beds ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/4a99edf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hair dryer In-room safe Daily housekeeping - Lake view - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### View all photos for Junior Room ![Junior Room](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/0fd023f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge LED TV Private bathroom Rainfall showerhead Hair dryer In-room safe Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Master Suite ![Master Suite](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/10e55235.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 2 reviews ### Highlights Air conditioning Mini-fridge LED TV Jetted bathtub Hair dryer Hydromassage showerhead Private bathroom In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Family Master Suite , 6 pax ![Family Master Suite , 6 pax](https://images.trvl-media.com/lodging/10000000/9540000/9530800/9530780/f708db96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Master Suite , 6 pax ### Highlights Private indoor hot tub Air conditioning Mini-fridge LED TV Private bathroom Hydromassage showerhead Hair dryer Wardrobe or closet - Sleeps 5 - 3 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTequesquitengo-Hotels-Excelaris-Grand-Resort-Conventions-Spa.h9530780.Hotel-Information) ## About the area Jojutla is home to Excelaris Grand Resort Conventions & Spa. Glorieta de las Alas and Ex Hacienda de Ixtoluca are local landmarks, and the area's natural beauty can be seen at Tequesquitengo Lake and Sierra de Huautla Biosphere Reserve. Jardines de México and Aquasplash Water Park are also worth visiting. [Visit our Tequesquitengo travel guide](https://www.expedia.ca/Tequesquitengo.dx9992) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.64220%2C-99.27031&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=w-T0EAx7nRIjn94iuwCeER9e1qY=) Blvd. Tequesquitengo S/N, Frente a Glorieta Las Alas, Jojutla, MOR, 08 10 2071 ### What's nearby - ![Aerial View of Tequesquitengo at Dawn: Lake, Picturesque Town, and Rising Sun Behind Distant Mountains Creating a Stunning Landscape](https://images.trvl-media.com/place/6336363/8ad87ac8-6d5c-480a-84d3-6ad5a6dd240b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tequesquitengo Lake 8 min walk \- 0.8 km - ![Jardines de Mexico](https://images.trvl-media.com/place/553248621561952678/16c593cc-1807-43e7-a694-ca57c0047166.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jardines de México 9 min drive \- 5.3 km - ![Cuernavaca Cathedral which includes heritage elements](https://images.trvl-media.com/place/6280431/a9614b75-9520-481e-8d1a-4f7c25d993be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cuernavaca Cathedral 43 min drive \- 49.2 km - Glorieta de las Alas 1 min walk \- 0.0 km - Water Park El Rollo 25 min drive \- 29.6 km ### Getting around - Benito Juarez International Airport (MEX) 121 min drive ### Restaurants - Restaurante Don Cangrejo 3 min drive - Los Mangos de Teques 1 min walk - Gorditas Shakis 16 min walk - Bar Quito" Micheladas y Clamatos 2 min walk - La Cecina 2 min walk ## About this property ### Excelaris Grand Resort Conventions & Spa Hotel near Tequesquitengo Lake Consider a stay at Excelaris Grand Resort Conventions & Spa and take advantage of a garden, dry cleaning/laundry services, and a bar. Indulge in a body wrap, a manicure/pedicure, and a body scrub at the onsite spa. The on-site Regional cuisine restaurant, Las Uvas, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a gym and a hot tub. Other perks at this hotel include: - An outdoor pool and a children's pool - Free self parking - Local cuisine breakfast (surcharge), babysitting (surcharge), and tour/ticket assistance - Luggage storage, 1 meeting room, and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 50 rooms include comforts such as air conditioning, as well as amenities like safes. Extra amenities include: - Bathrooms with hair dryers - 60-inch LED TVs with cable channels - Mini fridges, cribs/infant beds, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/50000/41200/41113/98f35ba4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Restaurante Villa Bejar Tequesquitengo Jojutla - Pool - Hot tub - Spa - Pet friendly 7.8 Good 336 reviews CA $125 CA $150 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=41113&PinnedHotelID=41113&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/45000000/44810000/44805400/44805357/4aaf87ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Master Club Jojutla - Pool - Spa - Pet friendly - Kids pool 7.8 Good 119 reviews CA $126 CA $151 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=44805357&PinnedHotelID=44805357&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106460000/106454400/106454353/w1202h890x0y0-455c2ba7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel en Tequesquitengo Gran Horizonte Jojutla - Pool - Parking included - Free WiFi - Restaurant 4.8 46 reviews CA $141 CA $168 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=106454353&PinnedHotelID=106454353&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, Lake View | Terrace/patio](https://images.trvl-media.com/lodging/118000000/117690000/117681500/117681430/f6fc0d19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ameyali Tequesquitengo Tequesquitengo - Pool - Housekeeping 7.6 Good 9 reviews CA $69 CA $83 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=117681430&PinnedHotelID=117681430&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/117000000/116310000/116304100/116304048/78c56e88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Montecarlo Jojutla - Pool - Pet friendly - Kids pool - Parking included 8.4 Very good 43 reviews CA $80 CA $97 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=116304048&PinnedHotelID=116304048&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8090000/8089000/8088959/8adcfb06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Vista Hermosa Puente de Ixtla - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 452 reviews CA $129 CA $155 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=8088959&PinnedHotelID=8088959&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/99000000/98270000/98261200/98261112/29f11aa5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bendito Teques Jojutla - Pool - Breakfast included - Free WiFi - Restaurant 3.8 22 reviews CA $172 CA $210 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=98261112&PinnedHotelID=98261112&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/38000000/37780000/37779500/37779495/94344ef1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Rinconada Santa Fe Xochitepec - Pool - Kitchen - Parking included - Free WiFi 7.0 Good 49 reviews CA $187 CA $224 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=37779495&PinnedHotelID=37779495&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/2000000/1580000/1572400/1572377/aba21136.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda San Gabriel de las Palmas - Historical Hotel Amacuzac - Pool - Spa - Parking included - Free WiFi 9.6 Exceptional 111 reviews CA $482 CA $578 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1572377&PinnedHotelID=1572377&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76710000/76704900/76704855/e2aa1ad0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Spring Sanctuary Cuernavaca Xochitepec - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 40 reviews CA $326 CA $391 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=76704855&PinnedHotelID=76704855&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=9530780&PinnedHotelID=9530780&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9530780,41113,44805357,106454353,117681430) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free 24-hour offsite parking - Free uncovered self parking on site ### Food and drink - Daily local cuisine breakfast available 8:00 AM to noon for a fee: MXN 290 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Las Uvas - Los Rincones ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool ### Family friendly - Babysitting (surcharge) - Children's pool - Crib (surcharge) - Laundry facilities - Mini-fridge - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden ### Full-service spa - Body scrubs - Body wraps - Hot tub - Manicures/pedicures - Spa open select days ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 60-inch LED TV with cable channels ### Food and drink - Limited room service - Mini-fridge ### More - Air conditioning - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 500 per pet, per night ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for MXN 250.0 per night ### Property payment types ## Important information ### Optional extras - Fee for local cuisine breakfast: approximately MXN 290 per person - Pet fee: MXN 500 per pet, per night - Crib (infant bed) fee: MXN 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as Excelaris Grand Resort Conventions Tequesquitengo Excelaris Grand Resort Conventions Excelaris Grand Conventions Tequesquitengo Excelaris Grand Conventions Excelaris Conventions & Spa Excelaris Grand Resort Conventions Spa Excelaris Grand Resort Conventions & Spa Hotel Excelaris Grand Resort Conventions & Spa Jojutla Excelaris Grand Resort Conventions & Spa Hotel Jojutla ## Frequently asked questions ### Does Excelaris Grand Resort Conventions & Spa have a pool? ### Is Excelaris Grand Resort Conventions & Spa pet-friendly? ### How much is parking? ### What time is check-in at Excelaris Grand Resort Conventions & Spa? ### What time is check-out at Excelaris Grand Resort Conventions & Spa? ### Where is Excelaris Grand Resort Conventions & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Excelaris Grand Resort Conventions & Spa Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.8 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 130 8 - Good 61 6 - Okay 22 4 - Poor 13 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Adriana Gonzalez Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service and food is great. About the facilities they need gym maintenance. The SPA highly recommended. ##### Adriana Gonzalez Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Les Nov 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An excellent location ##### Les Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ISIDRO Jul 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff and very clean aérea ##### ISIDRO Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### FM Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff was excellent - ##### FM Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Jesus Jul 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and organized great customer service . ##### Jesus Stayed 3 nights in Jul 2024 ### 8/10 Good #### Dany Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Dany Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Ashley Jul 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay & service! Special thanks to the security guard, Daniel, for looking out for us and making sure we’re safe. ##### Ashley Stayed 5 nights in Jul 2023 ### 6/10 Okay #### Cirilo Jul 8, 2024 Liked: Cleanliness, property conditions & facilities Service on restaurant average. Reception information on surrounding area poor. ##### Cirilo Stayed 2 nights in Jul 2024 ### 4/10 Poor #### Jose Jul 1, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Very Nice, Hotel probably Nicest Hotel I. The area unfortunately staff does not Give You Good Feel when it Comes Customer Service, we are getting married in this area and we’re interested in looking at the hotels for a future date for our guest and the girl working at the front desk not the one with the glasses the other one had such a horrible attitude I do not understand how a hotel like this higher somebody like that with that type of personality to be at the front desk to receive guest. Hotel is nice compared to others in the area, but the staff a lot of work. Every time I ask for something You feel like you were Doing them a favor. ##### Jose Stayed 1 night in Jun 2024 ### 6/10 Okay #### Roberto Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities El servicio de reservación y check in, por Isabel Trujillo fue muy bueno y muy amable. La habitación estaba en buenas condiciones. El servicio de internet fue bastante malo, la señal era intermitente y muy baja en la habitación. En cuanto a la emisión de la factura, desde mi check in les proveí mis datos fiscales y el día del check out, con más de una hora de anticipación solicité que la tuvieran emitida a mi salida, sin embargo, tal vez por fallas de comunicación el empleado de la recepción me comentó que la tendría, pero a la hora de salida me comentó que no tenía acceso al sistema, y que tenía que esperar a su reemplazo que tardaría unos 5 minutos, se tardó 15 pero, el problema fue que a esa hora, aprox 6:30 AM, me comenzó a pedir de nuevo mis datos fiscales, "porque no los tenía en el sistema". Dado que tenía que tomar un vuelo no la pude esperar, lo cual me dejó un mal sabor ya que yo les había enviado la información con anterioridad. El día de hoy hablé con Isabel Trujillo y, muy amablemente me envió la factura a mi whatsapp. ##### Roberto Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Araceli Nov 19, 2025 Liked: Cleanliness, property conditions & facilities Si la habitación impecable, el personal amable respetuoso con nuestros hijos perrunos Felicidades!! Volveremos pronto súper recomendable gracias!!! ##### Araceli Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Daniel Oct 23, 2025 Liked: Cleanliness Disliked: Room comfort En general regular, el aire acondicionado no enfriaba, la televisión muy pequeña, y sobre todo el costo de la habitación me pareció muy caro en relación costo beneficio. Hay poca flexibilidad para extender un poco el check out, al final lo conseguimos pero tienes que negociar mucho. ##### Daniel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### oliver Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nos encantó a mi novia y a mi si. Duda volveremos ##### oliver Stayed 2 nights in Oct 2025 ### 8/10 Good #### enedelia Oct 20, 2025 Liked: Cleanliness, staff & service, room comfort EL HOTEL YA ANTIGUO, UNA BUENA REMODELACION LE VENDRIA BIEN, COMODO, AMPLIO, CREO QUE LO MEJOR DE LA ZONA, EL PERSONAL MUY AMABLE TE ATIENDEN EN TODO MOMENTO. ##### enedelia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### FEDERICO CASSAB Oct 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Vista espectacular de el lago ##### FEDERICO CASSAB Stayed 1 night in Sep 2025 ### 8/10 Good #### Jose Sep 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó la limpieza, la atención fue muy buena pero siento que por ejemplo en la noche les hace falta personal , más en los restaurantes, el área de alberca muy bien , solo que si deberían variar la música, (SE AGRADECE QUE NO PONGAN REGUETON, BANDA Y CORRIDOS TUMBADOS) pero pura salsa y merengue viejitos no está tan padre, de ahí en fuera todo lo demás muy bien, gracias por la atención. ![](https://a.travel-assets.com/ugc/hotel-reviews/e4254d9c-129c-41fc-803a-4629801872f7-1759107944831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 2 nights in Sep 2025 ### 8/10 Good #### Pedro Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nos gustó el silencio, la amplitud de los cuartos. La alberca está bien, aunque tendrían que darle mantenimiento a los azulejos. ##### Pedro Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fernando J Sandoval Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente servicio ##### Fernando J Sandoval Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### David Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Está muy bonita ##### David Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Alma Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities No me quede porque al llegar me preguntaron si iba a acudir al restaurante todos los dias, ya que si no se ocupaba lo iban a limpiar. Yo iba con 2 niñas y no me podia arriesgar a que no hubiera servicio. Asi que decidi cambiarme de hotel. Eso no me gusto al llegar ##### Alma Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Elena Esmeralda Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todos los domingos el desayuno es buffet, por lo que, no tendrán inconveniente si es que tienes alguna dieta estricta/regular. El personal tiene una excelente atención. Quizás porque coincidió en que habia 2 eventos durante mi estadía es que pienso que les hacía falta personal para atender a todos los huéspedes de una manera mas rápida ##### Elena Esmeralda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### CARLOS ALBERTO OCHOA Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente, tal vez solo calefacción para el agua de la alberca ##### CARLOS ALBERTO OCHOA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lily Jul 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy bonito ##### Lily Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Andres A. Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena atencion del personal, solo la comida estuvo un poco mal a mi gusto ##### Andres A. 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