Tanger Outlets Tilton Tours and Activities

Beautiful historic building with charm and character. Our room was big and very comfortable, the bed was great and most importantly the HVAC was whisper quiet. Only issue was the elevator was out of order but not a big deal as they gave us a room on the second floor.

The elevator was broken and the central air was down. This was not communicated to us before we arrived so we could not make other accommodations. They did have a window AC. However this made it so we couldn’t pull the shade all the way down. We didn’t get a good night’s sleep with the sun pouring in. We were in the area for our anniversary. Highly disappointed. I did try to resolve this by reaching out to management but did not hear back. The one bright spot was the woman who worked the breakfast area in the morning. She was incredibly attentive. She even offered us a bag to take our cinnamon rolls home. Great customer service.