[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Carmelence View Bed & breakfast with free breakfast, a short walk to Sky Ranch ![Sky King Suite](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/a2170c86.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exclusive Studio Suite](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/270fe739.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sky King Suite](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/1bfae5cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Studio Suite | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/dcd386aa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, Lake View](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/99f66ef0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Escape to The Carmelence View, an upscale bed & breakfast near Sky Ranch, and indulge in a full breakfast on the serene garden. Relax with free WiFi, unwind at the playground or explore nearby attractions with concierge services and a free area shuttle. 9.0 Wonderful ## Popular amenities - Room service - Breakfast included - Pet-friendly - Housekeeping - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=15405056&PinnedHotelID=15405056&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Mid Pines Suite 1](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/9a2c41c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mid Pines Suite 1 ### Highlights Furnished balcony Separate dining area Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding - 484 sq ft - Lake view - Sleeps 3 - 1 King Bed ![Mid Pines Suite 2](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/4ebab85a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mid Pines Suite 2 ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding Bathrobes - 322 sq ft - Lake view - Sleeps 2 - 1 King Bed ![Suite | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15410000/15405100/15405056/e1e40131.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Flat-screen TV Separate bedroom Premium bedding Bathrobes - 645 sq ft - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTagaytay-Hotels-The-Carmelence-View.h15405056.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTagaytay-Hotels-The-Carmelence-View.h15405056.Hotel-Information) ## About the area Tagaytay is home to The Carmelence View. Puzzle Mansion and Orlina Museum are cultural highlights, and travelers looking to shop may want to visit Summit Ridge Promenade and Ayala Malls Serin. Don't miss out on a visit to Sky Ranch. [Visit our Tagaytay travel guide](https://www.expedia.ca/Tagaytay.dx55429) [View more B&B in Tagaytay](https://www.expedia.ca/Tagaytay-Bed-And-Breakfast.d55429-aaBedAndBreakfast.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C14.09589%2C120.94185&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Zk-Xx5pAaPyVG1gdxrNyxF6JkE4=) 117 Villa Carmelence 2, Tagytay-Nasugbu Highway, Maharlika West, Tagaytay, 4120 ### What's nearby - Summit Ridge Promenade - 3 min walk - 0.3 km - Sky Ranch - 5 min walk - 0.4 km - Ayala Malls Serin - 5 min drive - 2.9 km - Our Lady Of Lourdes Parish - 5 min drive - 2.9 km - Pink Sisters - 8 min drive - 4.7 km ### Getting around - Cabuyao Station - 39 min drive - Ninoy Aquino Intl. Airport (MNL) - 93 min drive ### Restaurants - ‪Rosario’s By Vikings - ‬3 min walk - ‪Starbucks - ‬2 min walk - ‪Summit Ridge Hotel - ‬2 min walk - ‪Bag Of Beans - ‬2 min walk - ‪Gerry's Grill - ‬4 min walk ## About this property ### The Carmelence View Upscale bed & breakfast near Sky Ranch At The Carmelence View, you can look forward to free full breakfast, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services. Additional perks include: - Free self parking - A free area shuttle, barbecue grills, and luggage storage - Tour/ticket assistance, concierge services, and a front-desk safe Room features All guestrooms at The Carmelence View offer comforts such as premium bedding and furnished balconies, as well as perks like air conditioning and bathrobes. Extra amenities include: - Bathrooms with rainfall showers and free toiletries - Flat-screen TVs with cable channels and DVD players - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/18000000/17190000/17182200/17182192/52b7dff9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Escala Tagaytay Tagaytay - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 17 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=17182192&PinnedHotelID=17182192&HadPinnedHotel=true®ionId=-1&adults=2) ![Tagaytay Suite 2 Bedroom | View from room](https://images.trvl-media.com/lodging/2000000/1410000/1404100/1404044/7cbdf5fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taal Vista Hotel Silang Junction North - Pool - Spa - Parking included - Free WiFi 8.2 Very good 789 reviews CA $159 CA $182 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=1404044&PinnedHotelID=1404044&HadPinnedHotel=true®ionId=-1&adults=2) ![Anya Veranda Suite](https://images.trvl-media.com/lodging/20000000/19890000/19887500/19887489/205e3a00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anya Resort Tagaytay - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 92 reviews CA $203 CA $255 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=19887489&PinnedHotelID=19887489&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104480000/104477400/104477388/4fc62eb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The carmelence place by cerilos Tagaytay - Breakfast included - Pet-friendly - Parking included - Free WiFi CA $144 CA $177 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=104477388&PinnedHotelID=104477388&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3950000/3940900/3940858/c91d6773.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake Hotel Tagaytay Tagaytay - Pool - Parking included - Free WiFi - Restaurant 7.8 Good 323 reviews CA $98 CA $121 total includes taxes & fees Nov 9 - 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near Tagaytay Laurel - Pool - Spa - Pet-friendly - Parking included 8.4 Very good 71 reviews CA $187 CA $209 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=32867386&PinnedHotelID=32867386&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/22000000/21560000/21558400/21558324/ed63412f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Containers by Eco Hotels Tagaytay - Pet-friendly - Parking included - Free WiFi - Restaurant 8.8 Excellent 35 reviews CA $49 CA $54 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=21558324&PinnedHotelID=21558324&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Non Smoking | Balcony](https://images.trvl-media.com/lodging/12000000/11050000/11040800/11040711/446f16c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 8 Suites By Fat Jimmy's Canlubang - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 26 reviews CA $159 CA $180 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=11040711&PinnedHotelID=11040711&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) on request - Free area shuttle up to 1 km - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM ### Things to do - Playground ### Family friendly - DVD player - Free area shuttle - In-room refrigerator - Playground - Rollaway/extra bed (surcharge) ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible parking ### More - Designated smoking areas ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers ### Entertainment - DVD player - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Refrigerator ### More - Air conditioning - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 6 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 10 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of PHP 1000 per pet, per night 2 total pets ### Children and extra beds Children are welcome Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for PHP 1500.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: PHP 5000 per vehicle (roundtrip) - Pet fee: PHP 1000 per pet, per night - Rollaway bed fee: PHP 1500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### Property is also known as Carmelence View Tagaytay B&B Carmelence View B&B Tagaytay Carmelence View B&B Carmelence View Tagaytay Carmelence View The Carmelence View Tagaytay The Carmelence View Tagaytay The Carmelence View Bed & breakfast The Carmelence View Bed & breakfast Tagaytay ## Frequently asked questions ### Is The Carmelence View pet-friendly? > Yes, The Carmelence View allows pets (limit 2 total). There's a fee of PHP 1000 per pet, per night. ### How much is parking at The Carmelence View? > Self parking is free at this property. ### What time is check-in at The Carmelence View? > Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available. ### What time is check-out at The Carmelence View? > Check-out is at noon. ### Does The Carmelence View provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of PHP 5000 per vehicle applies. ### Where is The Carmelence View located? > Situated in Tagaytay, this bed & breakfast is within a 10-minute walk of Summit Ridge Promenade and Sky Ranch. Our Lady Of Lourdes Parish and Ayala Malls Serin are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Carmelence View Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 8 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 8.6/10 Cleanliness ### 9.4/10 Staff & service ### 7.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 10/10 Excellent #### Crisell Jul 5, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Private and fantastic view of Taal Lake I was looking for a quiet place with great view of the Taal Lake so I could spend a couple of days with my elderly parents before returning the the US. I narrowed down my list to 3 places: the Taal Vista, Lake Hotel and Carmelence View. Boy am I glad I chose Carmelence View! I based my decision after reading the great reviews about the place. The room is very clean. The place is very private and you feel like you are in your own private rest house. The view of the Taal Lake is awesome! And again very private unlike the usual hotels. You will feel like you are one with nature (the fog will even enter your room when you have your floor to ceiling sliding windows open. I just wished the Family Room or Sky King was available because the units have better layout with stunning views of the lake. The staff is genuinely friendly and eager to help make your stay as wonderful as possible. I like the daily breakfast on the patio. Glo and Cristina are wonderful hosts! I consider them hosts because that's how you will feel around them. The place is also great for family reunions. I will definitely recommend this place and will surely be back. ##### Crisell ### 10/10 Excellent #### jungmi Nov 6, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 입구 찾기가 어렵고 밖에서 보기에는 별로인데 들어가서 뷰를 보는순간 세상 모든일이 잊혀지는 아름다운 뷰였어요. ##### jungmi Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller Aug 12, 2019 Liked: Cleanliness, staff & service, amenities 1st day our locks at the door did not work amd they to call in maintenance to repair it. We were checked in the sky king suite. Breakfast was wonderful and staff were all very polite and accomodating. The bathtub had a malfunction that did not drain the water. There was also an occurance where the water stopped working momentarily. The view is to die for! ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Timothy Jun 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We truly enjoyed ourselves in Tagaytay while staying at the Carmelence View. The staff was helpful and friendly. The views from the room overlooking Taal Lake and the Volcano were breath taking. Having a cup of coffee on the veranda with the clouds drifting by was an unforgettable experience. The horseback tour of the Volcano was especially memorable. I highly recommend staying at Carmelence View and the horse back tour of the volcano. A suggestion to travelers: Make sure you have enough cash on hand as the ATMs in the city were uncooperative to say the least. ##### Timothy Stayed 4 nights in Jun 2019 ### 8/10 Good #### P.B. May 12, 2019 Liked: Staff & service Stunning view of the Taal Volcano and Lake ##### P.B. Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller Apr 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was good and we have a great view from taal. I was under the weather I have stomach flu it was nice to now that they well give you a medicine if you tell them that you are not feeling well great service ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, property, staff and spectacular view. ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller Mar 2, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Feb 2019 ### 6/10 Okay #### Verified traveller Feb 9, 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities vue exceptionnelle sur le lac propreté de la chambre bon petit déjeuner dans la chambre complètement vitrée où il faut fermer les stores pour ne pas être vu des autres chambres Bien qu' annoncé pas de verre de bienvenue pas de navette gratuite, prise electrique et éclairage pas commodes et aucun service de prestations (manque le the, le peignoir coffre fort hs) prix proposé pour le volcan dissuasif x2. Vue chère payée ! ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Joseph alexander Nov 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great and very Accomodating staff It was great nice view from the room will definitely go back ##### Joseph alexander Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Rossanne Oct 1, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glass house in the sky overlooking Taal! View is amazing from the room. Felt like living in a glass house and mirrors to emphasize the beauty of nature. Breakfast choices are all delicious and served on our glass table in our room. ##### Rossanne Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### DJ, Philippines Sep 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I like that you can have privacy in this hotel. Very quiet and the best view of tagal volcano. Amenities are basic given the size of the property. Service of the staffs are excellent - very homey feel. Would come back again! ##### DJ Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Michael Sep 18, 2018 #### Good Nice place nice view ##### Michael Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Verified traveller Sep 10, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very nice view of the taal lake, friendly staff, good food ##### Verified traveller Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Francis Sep 8, 2018 #### Hotel Carmelence Review First of all, the place is hard to find. No proper signage leading to the entrance of the place. The staff are poorly presentable but hospitable. The room we stayed at needs a lot of improvement. It’s not worth what you paid for. Bathroom is not properly adequate what’s on the website. Great view is the only postive I can say about this place :( ##### Francis Stayed 1 night in Sep 2018 ### 10/10 Excellent #### Verified traveller Sep 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort What I love about this place: 1. Stunning view 2. Awesome staff! 3. Yummy breakfast What I think needs some improvement: 1. Dated bathroom 2. Cable subscription (no signal) ##### Verified traveller Stayed 2 nights in Sep 2018 ### 4/10 Poor #### Verified traveller Sep 5, 2018 Disliked: Cleanliness, property conditions & facilities Very nice view but the room and the area around the hotel is very dirty. ##### Verified traveller Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### ALMY Aug 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ![](https://a.travel-assets.com/ugc/hotel-reviews/s1206-p773ea130-96cf-11e8-b409-0242ac110007-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1865-p76ff7550-96cf-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1883-p741f5fd0-96cf-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ALMY Stayed 1 night in Jul 2018 ### 8/10 Good #### Verified traveller Jul 31, 2018 Liked: Property conditions & facilities, room comfort Great location. Not much room for clothes etc ##### Verified traveller Stayed 4 nights in Jul 2018 ### 8/10 Good #### Verified traveller Jun 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Big family room Had a problem with the shower drain but mostly big family room and bathroom was very comfortable ##### Verified traveller Stayed 1 night in May 2018 ### 6/10 Okay #### Verified traveller May 4, 2018 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### Großartige Aussicht auf den Vulkansee Die großartige Aussicht auf den Vulkansee ist das Beste am Hotel. Die Freundlichkeit das zweit beste. Aber sonst? Aber von Anfang an.... Das Hotel zu finden ist schon eine Kunst, selbst mit Wegbeschreibung in Google Maps....kein Schild weißt den Weg, kein Hinweis am Eingangstor, keine Beschriftung am Hotel. Uns empfing ein überaus freundliches Personal und das Zimmer war sehr schön, doch sauber war es nicht. Direkt nach unserer Ankunft eine Dusche genommen, den Badezimmerteppich einmal auf den Boden gelegt und gewendet, da Verkehrt herum und erschrocken...das Tuch war schmutzig. Nach der Dusche weiße Socken angezogen und durch das Zimmer gelaufen, diese waren danach schwarz. Ein benutzter Bademantel lag auf unserem Bett. Mit allen 3 Dingen zur Lobby und gefragt, warum alles was auf dem Boden liegt dreckig ist bzw. wird und wann denn das letzte mal geputzt wurde. Danach wurde das Zimmer direkt trocken gewischt und am nächsten Tag feucht. Eigentlich erwarte ich eine Zimmerreinigung, bevor ich ein Zimmer belege! Das Frühstück wird kostenfrei auf das Zimmer gebracht, ein wirklich toller Service. Hierzu ist die Frühstücksbestellung aber auf jeden Fall am Abend vorher abzugeben, damit es vorbereitet werden Kennung die gewünschte Uhrzeit anzugeben. So weit so gut. Das Frühstück kam nie zur gewünschten Zeit sondern erst nach erneuter Nachfrage. Teils wurden Bestellungen vergessen oder waren falsch. Die Speisen wie Würstchen, Omlett und Rührei waren immer kalt. ##### Verified traveller Stayed 3 nights in Apr 2018 ### 10/10 Excellent #### Marra, Seattle, WA Apr 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Both my kids and parents enjoyed the stay. We will definitely comeback! ##### Marra Stayed 1 night in Apr 2018 ### 10/10 Excellent #### Ian Apr 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Honeymooners The placed not totally improved but they working on it. They need to improve the signage and the security like cctv or security guards... in generally, being a couple we’re so amazed with the perfect view of Mt. Taal in our room.. We are so very happy, because we are celebrating our anniversary... Promise that we will come back again !!! ##### Ian ### 10/10 Excellent #### Vladana Mar 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nádherné pokoje s úžasným výhledem a skvělým personálem. 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