Title: The Square - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3294&destination=Surabaya%2C+East+Java%2C+Indonesia&selected=4996364&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Square Travelers can sip refreshing drinks at the poolside bar and explore the adjacent shopping center for some convenient retail therapy ## Photo gallery for The Square ![Outdoor pool - The Square (Surabaya)](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/0c6fb740.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Twin - The Square (Surabaya)](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/75d49373.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Arcade - The Square (Surabaya)](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/112ba86b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Square (Surabaya)](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/bb0b1547.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - The Square (Surabaya)](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/cabce011.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Square connects directly to a shopping center, making it an ideal base for both relaxation and retail. Guests can book a massage at the onsite spa or enjoy beverages poolside. Free in-room WiFi and multilingual staff ensure a comfortable, convenient stay. ## Reviews 7.8 Good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Gym ## Room options ### Check availability for these dates Tonight [Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 6 - Apr. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Deluxe Double Room ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/455e23fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Premium bedding, pillowtop beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/5000000/4996400/4996364/48b411de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-The-Square-Surabaya.h4996364.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-The-Square-Surabaya.h4996364.Hotel-Information) ## About the area Located in Surabaya, The Square is connected to a shopping center. Mpu Tantular Museum and House of Sampoerna are cultural highlights, and travelers looking to shop may want to visit Tunjungan Plaza and City of Tomorrow. Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo are also worth visiting. [Visit our Surabaya travel guide](https://www.expedia.ca/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.33871%2C112.73753&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5AwPn2u2BJcueJM3-CZ3aPH52Mc=) Siwalankerto Street 146-148, Surabaya, East Java, 60236 ### What's nearby - Petra Christian University 3 min walk \- 0.3 km - City of Tomorrow 16 min walk \- 1.3 km - Pelita Harapan University Surabaya 17 min walk \- 1.5 km - Universitas Islam Negeri Sunan Ampel Surabaya 4 min drive \- 2.4 km - Tunjungan Plaza 13 min drive \- 11.1 km ### Getting around - Kertomenanggal Station 19 min walk - Surabaya Gubeng Station 26 min drive - Surabaya (SUB-Juanda) 21 min drive ### Restaurants - Starbucks 1 min walk - Ayam Goreng Bu Nur 1 min walk - Maggiano Couture 1 min walk - Angkringan Jacira 1 min walk - Waroeng Pak D 1 min walk ## About this property ### The Square Hotel connected to a shopping center Consider a stay at The Square and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop - A 24-hour front desk, 7 meeting rooms, and a TV in the lobby Room features All 120 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and free newspapers. Other amenities include: - Bathrooms with showers - 28-inch HDTVs with premium channels - Balconies, electric kettles, and daily housekeeping ## Similar properties ![Shower, soap, shampoo](https://images.trvl-media.com/lodging/118000000/117940000/117932700/117932682/4f184340.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Darmo Inn By News Hotel Surabaya Center - Parking included - Free WiFi - Bar - Housekeeping [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=117932682&PinnedHotelID=117932682&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/17000000/16620000/16610400/16610393/9f020269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Lisa Hotel Surabaya Gubeng - Pool - Spa - Kids pool - Parking included 8.8 Excellent 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=16610393&PinnedHotelID=16610393&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/94000000/93120000/93113900/93113868/1948f1f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Life 90380 Andalus Hotel Syariah Surabaya - Parking included - Free WiFi - Room service - Housekeeping 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=93113868&PinnedHotelID=93113868&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=4996364&PinnedHotelID=4996364&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4996364,117932682,16610393,93113868) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 70,000 for adults and IDR 50,000 for children - A coffee shop/cafe - A poolside bar - A restaurant ### Things to do - Billiards/pool table - Full-service spa - Gym - Outdoor pool - Shopping - TV in common areas ### Family friendly - Grocery/convenience store - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 7 meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - Massage ### Accessibility - Elevator ### More - 1 building - 17 floors - Banquet hall - Built in 2010 - Designated smoking areas ## Room amenities ### Bedroom - Pillowtop mattress - Premium bedding ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 28-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Paper towels ### More - Desk - Free daily newspapers - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: IDR 180000 Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: IDR 180000 ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a negative Antigen COVID-19 test result Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 24 hours prior to check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 295000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately IDR 70000 for adults and IDR 50000 for children - Airport shuttle fee: IDR 150000 per vehicle - Early check-in fee: IDR 180000 (subject to availability) - Late check-out fee: IDR 180000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Children under 14 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Square Apartment Arcade Square Apartment Arcade Hotel Square Apartment Arcade Hotel Surabaya Square Apartment Arcade Surabaya Square Surabaya Hotel Square Surabaya The Square Hotel The Square Surabaya The Square Hotel Surabaya The Square Surabaya Hotel Powered by Archipelago ## Frequently asked questions ### Does The Square have a pool? ### Is The Square pet-friendly? ### How much is parking? ### What time is check-in at The Square? ### What time is check-out at The Square? ### Does The Square provide a shuttle to the airport? ### Where is The Square located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Square Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.2 Location ### 7.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 14 8 - Good 36 6 - Okay 16 4 - Poor 6 2 - Terrible 0 ## Reviews Verified ### 6/10 Okay #### Verified traveller Feb 25, 2020 Liked: Cleanliness, property conditions & facilities, room comfort In university are, rooms are occupied by the student and they come and go throughout the day so the elevator is always busy. Lobby is not on ground level and the elevator to the ground level is separated to the one goes to your room. The cleaning staff is very polite and friendly ##### Verified traveller Stayed 14 nights in Oct 2019 Verified ### 8/10 Good #### Verified traveller Dec 8, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are very helpful. ##### Verified traveller Stayed 3 nights in Dec 2019 Verified ### 4/10 Poor #### Verified traveller Dec 6, 2019 Disliked: Staff & service #### Mimpi Tidak Ada yang mengesankan, dari awal proses check in, mmg saya tiba lebih awal, tapi cars penyampaian kurang berkenan, setiap Naik Harus Minta akses, suara pendingin yang berisik, staff restaurant membuka sepatu (laki2), memakai sepatu, mengambil piring tanpa mencuci tangan, cukup Satu Kali in saja ##### Verified traveller Stayed 4 nights in Nov 2019 Verified ### 8/10 Good #### Achmad Oct 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel Square sangat cocok untuk tempat beristirahat ketika aktivitas padat di Surabaya. ##### Achmad Stayed 1 night in Oct 2019 Verified ### 8/10 Good #### Nuriye Apr 22, 2019 Liked: Cleanliness, staff & service #### Good calue and clean secure hotel I had one night here . Feels very safe and very good value . There was a starbucks below which was convenient ##### Nuriye Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### Verified traveller Apr 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok stay It was ok ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### lesaleh Sep 11, 2018 #### Nice hotel friendly stuff very convenient to all The hotel great ND the stuff too very convenient to every thing.the price is excellent ##### lesaleh Stayed 1 night in Aug 2018 Verified ### 8/10 Good #### Verified traveller Jul 28, 2018 Liked: Staff & service, property conditions & facilities Het is heel druk en rumoerig. Er is veel eetgelegenheid in de buurt. De kitchenette bevat wel een kookplaat maar geen pan en geen bestek of iets dergelijks. ##### Verified traveller Stayed 1 night in Jul 2018 Verified ### 8/10 Good #### Verified traveller Apr 22, 2018 Liked: Room comfort #### Nice hotel near the airport Booked this hotel because we wanted somewhere inexpensive near to the airport. This place is a little out of the way, but if you're taking a cab/grab it shouldn't be a big deal. It's also on top of a mall so that's pretty handy. The room's clean enough, and large! The bathroom is a little small, and the shower doesn't have a door so the water kinda gets everywhere. Wifi is inconsistent. ##### Verified traveller Stayed 1 night in Apr 2018 Verified ### 8/10 Good #### SITI Aug 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities It was great for stay in this hotel but only there is no hair dryer and the water shower is too small ##### SITI Stayed 2 nights in Jul 2017 Verified ### 8/10 Good #### Wen Chih Jul 21, 2017 Liked: Cleanliness, property conditions & facilities, room comfort 飯店位置良好，房間寬敞，但是房卡竟然不足，進出電梯要保全幫忙刷卡，十分不方便。 ##### Wen Chih Stayed 2 nights in Jul 2017 Verified ### 8/10 Good #### SanTai Jun 5, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 尚可 建議自備簡易盥洗用具及吹風機。 ##### SanTai Stayed 3 nights in May 2017 Verified ### 6/10 Okay #### SanTai Jun 4, 2017 Disliked: Cleanliness #### 要記得自己帶吹風機 要記得自己帶吹風機.....以及沐浴用品 ##### SanTai Stayed 5 nights in May 2017 Verified ### 8/10 Good #### Verified traveller Apr 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort About 30 minit by taxi to Juanda International Airport but the hotel quite far from city centre, mall and shopping complex ##### Verified traveller Verified ### 8/10 Good #### Visiting Feb 14, 2017 Liked: Room comfort Disliked: Cleanliness #### economical hotel To start the review, I must evaluate in relation to the price I paid. For the price, I must say, the cleanliness of the hotel still can be improved, esp. the bathroom. Cleaning service should watch the toilet tissue and replenish enough tissue. I was left without tissue on one night. Breakfast was ok. Surrounding: a lot of street food. Overall, it was an OK stay because the hotel is quite economical. ##### Visiting Verified ### 4/10 Poor #### Sanghee Oct 11, 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lot of ants Old facilities, lot of ants inside the room, bad breakfast. But the cost is cheap and staffs were friendly enough. ##### Sanghee Verified ### 8/10 Good #### Eric Sep 13, 2016 Liked: Staff & service, room comfort #### Fine hotel for a few days as transit. Good hotel friendly staf. Room needs some maintanance. ##### Eric Verified ### 8/10 Good #### Verified traveller Aug 26, 2016 Disliked: Cleanliness, staff & service Petit déjeuner seulement indonésien, on s'attendait à plus de choix. Pour y aller si vous prenez le taxi dite plutôt que vous allez à pétrà university c'est juste devant et au moins là il ne vous ferons pas payé le parking de l'hôtel. Si tu es une femme et que tu veux aller à la piscine, prend tes habits avec toi parce que les pensionnaires de l'hôtel sont un peu trop curieux, c'est vraiment gênant ##### Verified traveller Verified ### 8/10 Good #### Verified traveller Jun 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Strategis Cocok. Sebab saya butuh dwkat kampus ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller May 11, 2016 Liked: Cleanliness Disliked: Staff & service #### Check In Untuk check in cukup lama sekali, seharusnya kalau sudah booking apalagi sudah terbayar lunas, kamar sudah siap dipakai tidak terlalu lama untuk menunggu. ##### Verified traveller Verified ### 6/10 Okay #### Verified traveller Feb 1, 2016 Liked: Property conditions & facilities Disliked: Room comfort 以前より高くなっていた。 ##### Verified traveller Verified ### 10/10 Excellent #### limbangjaya Dec 15, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice hotel at best price Always perfekt ##### limbangjaya Verified ### 10/10 Excellent #### limbangjaya Dec 10, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best Location is quite near to airport ##### limbangjaya Verified ### 8/10 Good #### Tan Nov 30, 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice hotel closed to airport Near airport, Easily to find food nearby. Room cleanest very good. Price reasonable. The view of the ground floor very nice with fast foods stall and coffee bar ##### Tan Verified ### 6/10 Okay #### Reinhard Oct 24, 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service \+ Nice, modern and clean room + Many restaurants in the near area - Staff not friendly and not willing to help ##### Reinhard