Submerge Tours and Activities

Went through Expedia that charged me $166 and the property charged a room rate with them for $256 on top of $166 I already paid and that wasn't for incidentals that was $100 separate which understand. The staff said they took care of it but it seems as though the re fund is going to take a few days...

I left after 10 minutes due to smoke smell, staff refused to refund after reached out to a manager for a refund no response. Expedia reach out to them but no luck, you better stay away from them.

The sheets were filthy. They were stained and had hair in the bed. I did call the front desk and they sent someone to change them