Shiprock Vacation Packages

The staff was great, but the hotel was extremely dated. Had it not been for the service I probably wouldn't have stayed. Also the price for the type of room wasn't worth it. Stay somewhere else.

Upgraded to a river view which was awesome. The room was great, the location was GREATER and the food was also awesome. I loved being right there within walking distance o the town and the train. The Room Service food was good, but the soup was served cold, and I had to ask for another one. I hated that they automatically take 20% gratuity for themselves. That was just... over the top greedy. The only other really bad thing was no bell service and NOBODY helped me as I struggled to get through the door with the cart full of luggage. Also NOBODY bothered to show me there was a handicap RAMP I could have pushed the cart up as I struggled to pull my luggage up the STAIRS to the hotel lobby. Who puts STAIRS in the front of a hotel??? They all saw me. They just stayed behind the counter. Said nothing. No one offered to help. I was just informed there was no bell staff. It was so weird!