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XCELSIOR HOTEL AND SPA

4.0 star property
Hotel in Shillong with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for XCELSIOR HOTEL AND SPA

Relax in comfort with a large bed, multiple pillows, and a decorative throw, set against a neutral backdrop.
Welcome to the reception area, where guests can relax in comfortable armchairs and enjoy a warm atmosphere.
Formal meetings and presentations take place in this stylish room, featuring a projection screen and rows of white chairs.
Experience the vibrant atmosphere of H.M. Charif's Arcade, featuring a mix of shops and services.
Experience upscale dining in a contemporary setting with a central Zodiac wall and geometric ceiling design.

Popular amenities

  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • 24/7 front desk
  • Laundry

Room options

Check availability for these dates

Tonight

Jul. 30 - Jul. 31
Check availability for tonight Jul. 30 - Jul. 31

Tomorrow

Jul. 31 - Aug. 1
Check availability for tomorrow Jul. 31 - Aug. 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, Hill View

1 bedroom, free minibar, in-room safe, soundproofing

Luxury Suite, Hill View

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • 550 sq ft
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, free minibar, in-room safe, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

1 bedroom, free minibar, in-room safe, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Separate bedroom
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
48 Keating Rd Police Bazar, Shillong, ML, 793001

What's nearby

  • Wards Lake - 3 min walk - 0.3 km
  • Bishop Falls - 13 min walk - 1.1 km
  • Jawaharlal Nehru Stadium - 1 min drive - 1.2 km
  • Golf Links Shillong - 3 min drive - 2.2 km
  • Elephant Falls - 11 min drive - 11.6 km

Getting around

  • Shillong (SHL) - 63 min drive

Restaurants

  • ‪City Dhabha - ‬6 min walk
  • ‪Regal - ‬5 min walk
  • ‪Eread Cafe - ‬3 min walk
  • ‪KFC - ‬1 min walk
  • ‪Hotel Centre Point - ‬1 min walk

About this property

XCELSIOR HOTEL AND SPA

Upscale hotel
At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services, and a business center. Indulge in a facial, a body treatment, and a body scrub at Body Spa, the onsite spa. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking and valet parking
  • A 24-hour front desk, a banquet hall, and ATM/banking services
  • Luggage storage, tour/ticket assistance, and meeting rooms
Room features
All guestrooms at XCELSIOR HOTEL AND SPA feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Highchairs, electric kettles, and daily housekeeping

Languages

English, Hindi

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Exterior

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  • Free WiFi
  • Restaurant
  • Laundry
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includes taxes & fees
Aug 7 - Aug 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available on weekdays 7:30 AM to 10:00 AM

Things to do

  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Facials
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

XCELSIOR HOTEL AND SPA Hotel
XCELSIOR HOTEL AND SPA Shillong
XCELSIOR HOTEL AND SPA Hotel Shillong

Frequently asked questions

Is XCELSIOR HOTEL AND SPA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA ?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on Aug 12, 2025 start from CA $102.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at XCELSIOR HOTEL AND SPA ?

Self parking and valet parking are free at this property.

What time is check-in at XCELSIOR HOTEL AND SPA ?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at XCELSIOR HOTEL AND SPA ?

Check-out is at 11:30 PM.

Where is XCELSIOR HOTEL AND SPA located?

Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Bishop Falls and Crinoline Falls are also within 1 mi (2 km).

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XCELSIOR HOTEL AND SPA Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 1 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Uto

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024

8/10 Good

Ritesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025