XCELSIOR HOTEL AND SPA

Property class: 4

Choose dates to view prices

You can look forward to free full breakfast, dry cleaning/laundry services, and a business center at XCELSIOR HOTEL AND SPA . Indulge in a body scrub, a facial, and a body treatment at Body Spa, the onsite spa. Stay connected with free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Suite, Hill View

A hotel room with a large bed, two bedside tables, and a modern headboard with a window above.

Luxury Suite, Hill View

  • Hill view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, bedside lamps, a wooden headboard, a nightstand with a phone, and a painting on the wall.

Deluxe Double Room

  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A modern hotel room with a large bed, recessed ceiling lighting, a painting on the wall, and a small table with a lamp.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Shillong is home to XCELSIOR HOTEL AND SPA . Wards Lake and Spread Eagle Falls reflect the area's natural beauty and area attractions include India Orchidarium and Botanical Garden and Don Bosco Center for Indigenous Cultures. Visit our Shillong travel guide
Map
48 Keating Rd Police Bazar, Shillong, ML, 793001

What's nearby

  • A park with a pond, trees, a gazebo, and a building in the background.
    Wards Lake
    3 min walk - 0.3 km
  • A multi-tiered waterfall cascading into a pool surrounded by lush greenery and a bridge in the background.
    Elephant Falls
    28 min drive - 13.1 km
  • India Orchidarium and Botanical Garden
    7 min walk - 0.6 km
  • Jawaharlal Nehru Stadium
    4 min drive - 1.8 km
  • Cathedral of Mary Help of Christians
    5 min drive - 2.2 km

Getting around

  • Shillong (SHL)
    62 min drive

Restaurants

  • Dylan's Cafe
    2 min drive
  • Tring Tring
    10 min walk
  • Roma Eatery
    3 min drive
  • Hotel Centre Point
    1 min walk
  • Bamboo Hut
    2 min drive

About this property

XCELSIOR HOTEL AND SPA

  • Upscale hotel
  • At XCELSIOR HOTEL AND SPA , you can look forward to free full breakfast, dry cleaning/laundry services, and a business center. Indulge in a body scrub, a facial, and a body treatment at Body Spa, the onsite spa. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Free self parking and valet parking
    • A banquet hall, meeting rooms, and luggage storage
    • ATM/banking services, tour/ticket assistance, and local meal delivery service
  • Room features
  • All guestrooms at XCELSIOR HOTEL AND SPA feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries
    • 50-inch Smart TVs with Netflix, streaming services, and digital channels
    • Highchairs, electric kettles, and daily housekeeping

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Frequently asked questions

Is XCELSIOR HOTEL AND SPA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at XCELSIOR HOTEL AND SPA ?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA on Oct 29, 2026 start from CA $101, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at XCELSIOR HOTEL AND SPA ?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at XCELSIOR HOTEL AND SPA ?

Check-out is at 11:30 PM.

Where is XCELSIOR HOTEL AND SPA located?

Situated in Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

XCELSIOR HOTEL AND SPA Reviews

4.8

5.4

Cleanliness

2.0

Amenities

4.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

Reviews

Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service
Room was nice, but service was terrible
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a disaster. Never received confirmation of my reservation. Met with the manager and he agreed to give me a waver for refund. Please contact the hotel.
Stayed 7 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025