Title: The Historic Central Hotel, a New Hotel Collection Property - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=44952019&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Historic Central Hotel, a New Hotel Collection Property Smoky Mountain views await from the rooftop terrace, while Honeybee Coffee provides the perfect morning boost for adventures in the Tennessee wilderness ## Photo gallery for The Historic Central Hotel, a New Hotel Collection Property ![Fridge, microwave, dishwasher, coffee/tea maker - The Historic Central Hotel, a New Hotel Collection Property (Sevierville)](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/6a172231.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - The Historic Central Hotel, a New Hotel Collection Property (Sevierville)](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/25c03581.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Multiple Beds, Non Smoking (Efficiency) - The Historic Central Hotel, a New Hotel Collection Property (Sevierville)](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/749f222e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Multiple Beds, Accessible, Non Smoking (Efficiency) - The Historic Central Hotel, a New Hotel Collection Property (Sevierville)](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/9fa9a1e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Individually decorated, individually furnished, blackout drapes - The Historic Central Hotel, a New Hotel Collection Property (Sevierville)](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/b715680e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies New Hotel Collection Smoky Mountains is near Sevierville Convention Center, offering a genuine mountain retreat. Travelers can sip fresh coffee at Honeybee Coffee, work out in the gym, or relax on the rooftop terrace with mountain views. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=44952019&PinnedHotelID=44952019&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Suite ![Individually decorated, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/df5f460e_edited_d61f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchen Refrigerator - 2 bedrooms - Sleeps 5 - 1 Queen Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed ### View all photos for Suite ![Individually decorated, individually furnished, blackout drapes](https://images.trvl-media.com/lodging/45000000/44960000/44952100/44952019/df5f460e_edited_d61f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Heating Kitchen Refrigerator - 3 bedrooms - Sleeps 8 - 1 King Bed, 1 Queen Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/1000000/880000/873000/872976/4d9fb4cc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG Governor’s Crossing - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,000 reviews CA $99 CA $114 total includes taxes & fees Feb 9 - Feb 10 [](https://www.expedia.ca/Sevierville-Hotels-Holiday-Inn-Express-And-Suites-Pigeon-Forge-Sevierville.h872976.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=6814&destination=Sevierville&destType=MARKET&latLong=35.868146,-83.561835&searchId=000d7923-1eee-4b47-8bcb-8f2617594b2c&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/115000000/114260000/114252600/114252529/301766dc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tempo By Hilton Pigeon Forge Pigeon Forge - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.0 Very good 1,019 reviews CA $80 CA $90 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Pigeon-Forge-Hotels-Garner-Hotel-Pigeon-Forge-Downtown-By-IHG.h62927.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=6814&destination=Sevierville&destType=MARKET&latLong=35.868146,-83.561835&searchId=000d7923-1eee-4b47-8bcb-8f2617594b2c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSevierville-Hotels-New-Hotel-Collection-Smoky-Mountains.h44952019.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSevierville-Hotels-New-Hotel-Collection-Smoky-Mountains.h44952019.Hotel-Information) ## About the area Located in Downtown Sevierville, a neighborhood in Sevierville, The Historic Central Hotel, a New Hotel Collection Property is near the airport and near theme parks. Island at Pigeon Forge is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wilderness at the Smokies and WonderWorks. Dollywood and Wild Bear Falls Indoor Water Park are not to be missed. Spend some time exploring the area's activities, including winery tours. [Visit our Sevierville travel guide](https://www.expedia.ca/Sevierville.dx6814) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.86843%2C-83.56497&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TRebDCl7PVkAT3rgerbYAiGy6E8=) 101 E Main Street, Sevierville, TN, 37862 ### What's nearby - ![Dolly Parton Statue](https://images.trvl-media.com/place/6326402/9d0cf22a-1db0-47b4-b7a7-d5cc7d5b9c24.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dolly Parton Statue 2 min walk \- 0.2 km - Sevier County Courthouse 2 min walk \- 0.2 km - Sevier County Heritage Museum 5 min walk \- 0.4 km - Sevierville Community Center and Civic Center 12 min walk \- 1.1 km - Sevierville Park 16 min walk \- 1.4 km ### Getting around - McGhee Tyson Airport (TYS) 46 min drive ### Restaurants - Dutch Bros Coffee 5 min walk - McDonald's 7 min walk - Waffle House 7 min walk - The Casual Pint of Sevierville 18 min walk - Golden Corral 16 min walk ## About this property ### The Historic Central Hotel, a New Hotel Collection Property Hotel near Wilderness at the Smokies Located close to Sevierville Convention Center, The Historic Central Hotel, a New Hotel Collection Property provides a rooftop terrace, a coffee shop/cafe, and laundry facilities. Be sure to enjoy a meal at Honeybee Coffee, the on-site coffee shop. In addition to a bar and a gym, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self parking - An elevator, luggage storage, and concierge services - Smoke-free premises - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually furnished, and offer comforts such as fireplaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. More amenities include: - 2 bathrooms with showers and hair dryers - Wardrobes/closets, separate sitting areas, and kitchens ## Similar properties ![Deluxe Condo, 2 Bedrooms, Non Smoking, River View | Balcony](https://images.trvl-media.com/lodging/116000000/115910000/115901100/115901091/0d53c1d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pigeon River View Condos Governor’s Crossing - Pool - Kitchen - Washer - Dryer [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=115901091&PinnedHotelID=115901091&HadPinnedHotel=true®ionId=-1&adults=2) ![House (3 Bedrooms) | Front of property](https://images.trvl-media.com/lodging/95000000/94510000/94502900/94502900/27dddb90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secluded Cabin w/ Hot Tub, 3 Mi to Pigeon Forge! 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Honeybee Coffee - Seasons 101 - Sky Lounge 101 ### Things to do - Gym ### Family friendly - In-room kitchen - In-room microwave - In-room refrigerator - In-room washer/dryer - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (on request) ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Lever door handles - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - 2 bathrooms - Hair dryer - Shower - Towels provided ### Entertainment - Smart TV ### Food and drink - Coffee/tea maker - Dishwasher - Kitchen - Microwave - Refrigerator ### More - Air conditioning - Fireplace - Free local calls - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Separate sitting area - Washer/dryer ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 7:00 PM Early check-in subject to availability Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 7:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 33.83 per accommodation, per night The resort fee includes: - Fitness center access - Health club access - In-room coffee - Laundry facilities We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as New Collection Smoky Mountains Central Hotel Ascend Hotel Collection New Hotel Collection Smoky Mountains Hotel New Hotel Collection Smoky Mountains Sevierville New Hotel Collection Smoky Mountains Hotel Sevierville ## Frequently asked questions ### Is The Historic Central Hotel, a New Hotel Collection Property pet-friendly? ### How much does it cost to stay at The Historic Central Hotel, a New Hotel Collection Property? ### How much is parking? ### What time is check-in at The Historic Central Hotel, a New Hotel Collection Property? ### What time is check-out at The Historic Central Hotel, a New Hotel Collection Property? ### Where is The Historic Central Hotel, a New Hotel Collection Property located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Historic Central Hotel, a New Hotel Collection Property Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.4 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 88 8 - Good 20 6 - Okay 10 4 - Poor 3 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Shane Jan 4, 2026 Liked: Cleanliness, property conditions & facilities Nice size rooms and a nice restaurant on the property. Walking distance to other restaurants. ##### Shane Stayed 1 night in Jan 2026 ### 10/10 Excellent #### LeToree Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities The property is beautiful and tranquil. The staff was accommodating and gracious. The area is safe. ##### LeToree Stayed 3 nights in Dec 2025 ### 8/10 Good #### James Jan 31, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was huge and clean. Only downsides were the noisy traffic and noisy hvac. It was also a little drafty so a tad cold no matter what at times. The coffee shop had the best lattes I’ve had. Overall it was comfortable, but if you’re sensitive to noise at night or drafty windows/doors I’d recommend staying somewhere else. ##### James Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Evelande Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Resort The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there. ##### Evelande Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Fadi Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, Comfy, and Elegant Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/9efdeead-d775-4660-aba9-636d6aef1cbe-1745559572387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2b723164-bcfb-458f-b214-0bcb4abb27e3-1745559572295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c15eee12-044f-49b8-83d9-02279b07d744-1745559572317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fadi Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Heather Jan 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was the nicest place we have ever stayed at! Very clean, staff was very friendly, and an absolutely beautiful area. ##### Heather Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### John Dec 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Just a beautiful place and incredible staff ##### John Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Eulalia Jun 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The place was clean and very roomy. Easy to get in and out. ##### Eulalia Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Cynthia Apr 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing! ##### Cynthia Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Peter Mar 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town. ##### Peter Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Sacoria Apr 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in. ##### Sacoria Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Gloria Jun 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gloria's family vacation Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures. ##### Gloria Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### George Dec 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities This is a great place. Not just your cookie-cutter hotel. We had the original safe from the bank as one of our walls…too cool! ##### George Stayed 3 nights in Nov 2023 ### 8/10 Good #### Helen Sep 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beds were great, rooms were spacious, but could’ve use more hooks in bathroom for towels or towel bars. Wished restaurant was open daily especially for breakfast. Coffee shop was fine however. Location was great and employees were very, very friendly. ##### Helen Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Charlotte Jan 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect This place is completely renovated. It has everything you need for your stay. Everything was clean, plenty of towels, comfortable beds, nice kitchen, and plenty room. Located in downtown Sevierville, but very convenient to drive into Pigeon Forge or Gatlinburg. The location is easy to get out of. There is a restaurant attached and many other places to get food right nearby. Also giving five stars to Kathy who works there! ##### Charlotte Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Don Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spot on in Sevierville! This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler. ##### Don Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Loretta Dec 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed 7 nights the week of Christmas. Super affordable during the holidays! When we arrived for our stay check-in was so easy and stress free . The staff member was very welcoming. She was very busy but still managed to greet me with a smile and positive attitude. That’s rare these days . Our room was well stocked with linens. And everything we would need to cook (pots ,pans, bowls, plates, silverware) definitely recommend staying here . I know I will be booking here again when we take our next trip to the area. ##### Loretta Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Kitten Dec 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We thought it was a really nice hotel. The master bedroom tv did not have a hdmi cord to watch the satellite. We just watched it in the living room. But I have no complaints, I really liked staying there and I will definitely come back and stay again and again. ##### Kitten Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### William Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop. ##### William Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Chad Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dad of a family of 5 This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6\. I fear my review will make this place hard to book for me in the future. It’s that nice. ##### Chad Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Angela Feb 22, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just book it! Totally blew my mind when I walked through the door. There are no pics that do the property justice. The suite was huge, clean and comfortable. Safe location and close to everything. Only downside was the beautiful tower clock that starts ringing at 6 am and they are building a juvenile detention center next to the hotel which kills the vibe of a wholesome town. Also it says pay at hotel but the hotel charges 1 night 48 hours in advance. Late check in is nice but card is fully charged before your stay so be prepared. Also no front desk after 7\. A 10/10 stay and would recommend overall. ##### Angela Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveller Aug 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent Stay Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom. ##### Verified traveller Stayed 5 nights in Jul 2024 ### 6/10 Okay #### Andrew Jul 19, 2024 Liked: Amenities Disliked: Cleanliness Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10. ##### Andrew Stayed 4 nights in Jul 2024 ### 6/10 Okay #### KEREN Apr 8, 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel. ##### KEREN Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Earl Jan 8, 2023 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay ##### Earl ## Expedia's Latest Trends ### Hotels > [The Nashville Reserve](https://www.expedia.ca/Nashville-Hotels-The-Reserve-Nashville.h31926405.Hotel-Information) > > [Hampton Inn & Suites-Knoxville/North I-75](https://www.expedia.ca/Knoxville-Hotels-Hampton-Inn-Suites-Knoxville-North-I-75.h2221381.Hotel-Information) > > [Wilderness Calls](https://www.expedia.ca/Sevierville-Hotels-Wilderness-Calls.h70984738.Hotel-Information) > > [IT'S 5 O'CLOCK SOMEWHERE IN NASHVILLE!](https://www.expedia.ca/Nashville-Hotels-Vrbo-Property.h46320897.Hotel-Information) > > [Kimpton Aertson Hotel by IHG](https://www.expedia.ca/Nashville-Hotels-Kimpton-Aertson-Hotel.h17443669.Hotel-Information) > > [30% OFF: NOW thru Friday 1/30\. 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