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Gen Rooms

Property class: 4.5

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A free breakfast buffet, an airport shuttle, and a rooftop terrace are just a few of the amenities provided at Gen Rooms. Hit the slopes at this hotel featuring a ski shuttle. For some rest and relaxation, visit the sauna. The on-site restaurant, La GRA, features Peruvian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Single Room

A hotel room with a bed, a sofa, a TV, and a balcony with a view of buildings.

Deluxe Single Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a sofa, a TV, and a balcony with a view of buildings.

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double Twin

A hotel room with a bed, a sofa, a TV, and a balcony with a view of buildings.

Double Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

A modern hotel room with a large bed, a bedside table, a chair, and a large window with curtains.

Executive Double Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the area

Located in Downtown Santiago, a neighborhood in Santiago, Gen Rooms is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and National History Museum are also worth visiting. Explore all the area has to offer with hiking/biking trails and ecotours. Visit our Santiago travel guide
Map
Avda. Portugal 415,, Santiago, Santiago Metropolitan Region, 8330297

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    16 min walk - 1.4 km
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    16 min walk - 1.4 km
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    5 min drive - 2.3 km
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    5 min drive - 2.3 km
  • Pontifical Catholic University of Chile
    10 min walk - 0.9 km

Getting around

  • Santa Isabel Station
    6 min walk
  • Parque Almagro Station
    20 min walk
  • Santiago Intl. Airport (SCL)
    22 min drive

Restaurants

  • Cafe Pedregal
    9 min walk
  • In Pasta
    11 min walk
  • Plaza Victoria
    6 min walk
  • Soho
    14 min walk
  • Barrio Perú
    12 min walk

About this property

Gen Rooms

  • Luxury hotel near Costanera Center
  • Consider a stay at Gen Rooms and take advantage of a free breakfast buffet, an airport shuttle, and a rooftop terrace. Hit the slopes at this hotel featuring a ski shuttle. For some rest and relaxation, visit the sauna. The on-site restaurant, La GRA, features Peruvian cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Limo/town car service, self parking (surcharge), and express check-in
    • Tour/ticket assistance, a 24-hour front desk, and 1 meeting room
    • Concierge services, free newspapers, and a banquet hall
  • Room features
  • All 170 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch TVs with cable channels
    • Balconies, on-request microwaves, and rollaway/extra beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La GRA
  • La VID
  • Mana Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,076 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 30 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Gen Rooms have a pool?

Yes, this property has an outdoor pool.

How much is parking?

Self parking is available for a fee.

What time is check-in at Gen Rooms?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Gen Rooms?

Check-out is at noon.

Does Gen Rooms provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Gen Rooms located?

Conveniently located near the ski slopes, this Downtown Santiago hotel is within a 15-minute walk of Medical Center Hospital Worker, Lastarria District, and Gabriela Mistral Cultural Center. Pontifical Catholic University of Chile and Catholic University Clinical Hospital are also within 15 minutes. Santa Isabel Station is 6 minutes by foot and Bustamante Park Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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