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Hotel Alcala del Rio

3.5 star property
Escape to a peaceful haven near San Cristobal Hill where you can unwind and connect. Enjoy an outdoor oasis, local exploration options, and modern comforts.

Choose dates to view prices

Near San Cristobal Hill, Hotel Alcala del Rio offers a tranquil retreat with continental breakfast and a rooftop terrace. Unwind by the outdoor pool or explore nearby attractions with the area shuttle, then relax in the library or stay connected at the business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

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About this property

Hotel Alcala del Rio

  • Hotel near Costanera Center
  • Take advantage of free continental breakfast, a rooftop terrace, and a library at Hotel Alcala del Rio. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • An area shuttle, multilingual staff, and a 24-hour front desk
    • An elevator, concierge services, and a front-desk safe
    • Tour/ticket assistance, a computer station, and outdoor furniture
  • Room features
  • All 50 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 11:00 AM to 5:00 PM
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Hotel Alcala del Rio have a pool?

Yes, this property has an outdoor pool. Pool access is from 11:00 AM–5:00 PM.

How much does it cost to stay at Hotel Alcala del Rio?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Alcala del Rio on May 25, 2026 start from CA $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alcala del Rio pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Alcala del Rio doesn't offer parking.

What time is check-in at Hotel Alcala del Rio?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Alcala del Rio?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Alcala del Rio located?

Located in Providencia, this hotel is within 1 mi (2 km) of Municipal Market of Providencia and Costanera Center. Nescafé Theater of The Arts and Sculpture Park are also within 10 minutes. Manuel Montt Station is 9 minutes by foot and Pedro de Valdivia Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 17 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

Reviews

Verified

8/10 Good

Gary

Liked: Cleanliness
Enjoyed it, small room but nice, staff nice.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood with amazing cafes and friendly people. The room was adequate and the bed was very comfortable. The air conditioning was just enough to make the room cool enough to get a good sleep. Staff extra friendly. Excellent boutique hotel in a very fine neighborhood where you can feel safe even after night walking around. Bravo!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

cesar

Liked: Cleanliness, amenities, property conditions & facilities
Exelent service Exelent locations…
Stayed 13 nights in Jan 2026
Verified

6/10 Okay

Kerry

Great location, had a pool, a bit dated but OK for a night.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Juan Pablo

Disliked: Amenities
Just ok, a diferencia de la vez anterior que me tocó una habitación mejor.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities
The hotel is located in a nice area. But it could do with some modernization. The room looked dated but met all my needs. Breakfast was good but a negative would be that they open the breakfast a little late on weekends. I had an early taxi which meant I couldn't have it due to that. Although a takeout was arranged for me. The young man at the front desk in the evenings was very helpful (he had glasses and a red tie)
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio, bueno el desayuno, las almohadas y la cama muy cómodas. El staff muy atento en especial Johnattan
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities
Quarto excelente, limpo e em boas condições, equipe simpática.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria De Los Angeles

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passei algumas noites, mas tudo correu perfeitamente, e que equipe maravilhosa. eu recomendo, otimo custo beneficio e localizacao para santiago Eu estuo eleito entre os 10 profissionais no mundo em experiencia do cliente com a minha universidade do consumidor.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

heverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
foi uma surpresa maravilhosa.. que local, que tudo perfeito... a internet é melhor no terreo e 2o piso..
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wilmar

Liked: Cleanliness, staff & service, amenities
Lugar tranquilo, funcionarios antenciosos , Recomendo
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

aline

Liked: Cleanliness, staff & service, amenities
Localização excelente!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nayibe

Liked: Cleanliness
si, limpio, personal amable, el desayuno un poco pobre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio calidad
Stayed 1 night in Sep 2025
Verified

8/10 Good

MANUEL

La atención siempre formidable,
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Amenities
Excelente relación precio beneficio El personal es amable y las instalaciones son cuidadas
Stayed 3 nights in May 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Muitos cabelos de mulher no quarto e roupa de cama

Recepção 24h - ok Café da manhã sem variação - ok Piscina não fiz uso - parecia ok Quarto - ok Limpeza, não gostei, tinha no meu quarto muito cabelo de mulher (1a noite), depois achei cabelos de mulher na roupa de cama. No 3o dia pedi para limpar o quarto, e não aspiram, chão do banheiro e do quarto continuavam com bastante cabelo de mulher. Obs: sou homem, estava sozinho e minha cabeça é raspada!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de época bien mantenido . Muy buena atención, limpieza. Excelente relación precio/calidad
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo hotel

Gran hotel. Lindas instalaciones, excelente relación calidad precio
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Bianca Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Furto por Camareiras.

Hotel super limpo, fiquei surpresa, quarto confortável, funcionários muito educados, atenciosos, Hotel atendeu minhas expectativas, mas infelizmente fui furtada no meu quarto, em um dia que não autorizei a limpeza do mesmo, fiquei surpresa ao chegar no quarto e perceber que meu perfume tinha sumido, na mesma hora falei com a gerência, que foram bem solícitos, pediram mil desculpas, se comprometeram em descontar um valor das minhas diárias, e no dia seguinte ao chegar no hotel no fim do dia, fui surpreendida com a devolução do meu perfume, a camareira contou que o perfume caiu misteriosamente dentro de seu carrinho, fiquei bem chateada e decepcionada com essa situação! Super desconfortável para mim como cliente. Fora este ocorrido, Hotel atendeu as minhas expectativas.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilloso Maravilloso Maravilloso
Stayed 6 nights in Nov 2024