Title: Hotel Casa Arrayan - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Arrayan Boutique hotel with a full-service spa connected to a shopping center in Santiago ![Exterior](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/f334ea27.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/47b2c120.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Single Beds, Non Smoking | Living area](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/b1bab1f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/439d7736.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deep-tissue massages, sports massages, massages](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/554aa740.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Arrayan offers a free continental breakfast to start the day right. Guests love the spa's sports massages after hiking, and the seasonal outdoor pool is perfect for afternoon relaxation. Practical amenities include high-speed WiFi and dry cleaning services. 8.6 Excellent ## Popular amenities - Breakfast included - Bar - Spa - Pool - Room service - Housekeeping ## Room options ### Check availability for these dates # Tonight [Sep. 16 - Sep. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=2240444&PinnedHotelID=2240444&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/d2d28959.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Bedroom, Balcony, Mountain View (3) ### Highlights Balcony Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Free bottled water - 43 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/1abd6d7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Bedroom (4) ### Highlights Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Private bathroom Free bottled water - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![Basic Double Room, 1 Bedroom (7)](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/3d14611e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Bedroom (7) 10.0 Exceptional 1 review ### Highlights Yard Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Private bathroom - 27 sq ft - Mountain view - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/bef39ba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Bedroom, Mountain View (1) ### Highlights Balcony or patio Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Free bottled water - Mountain view - Sleeps 2 - 1 King Bed ![42-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/1abd6d7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Bedroom (5) ### Highlights Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ![Coffee/tea maker, electric kettle](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/8a48667f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room, 1 Bedroom (6) ### Highlights Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Private bathroom Free bottled water - Sleeps 3 - 1 Queen Bed OR 1 Twin Bed ![Classic Double Room, 1 Queen Bed, Mountain View (2)](https://images.trvl-media.com/lodging/3000000/2250000/2240500/2240444/19958d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room, 1 Queen Bed, Mountain View (2) 8.0 Very good 1 review ### Highlights Air conditioning Heating Flat-screen TV Blackout drapes/curtains Premium bedding Hair dryer Free bottled water Champagne service - 32 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/911600/911539/976d98d5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Santiago Las Condes - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Casa-Arrayan.h2240444.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Casa-Arrayan.h2240444.Hotel-Information) ## About the area Located near a boardwalk/promenade, Hotel Casa Arrayan is in Las Condes neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Santuario de la Naturaleza del Arrayan and Sculpture Park, while KidZania Santiago and Chilean National Zoo are popular area attractions. Cerro Pochoco Observatory and Parque Arauco Mall are two other places to visit that come recommended. Explore all the area has to offer with ecotours, mountain climbing, and hiking/biking trails. [Visit our Santiago travel guide](https://www.expedia.ca/Santiago.dx178306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.36457%2C-70.48948&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nzSMdF03A141xTrlKSJX3zSfXKM=) Camino a Farellones 15201, Santiago, Región Metropolitana, 7591511 ### What's nearby - Clinica Las Condes - 6 min drive - 6.3 km - Alto Las Condes - 7 min drive - 7.4 km - Parque Arauco Mall - 10 min drive - 10.7 km - KidZania Santiago - 11 min drive - 10.7 km - Costanera Center - 13 min drive - 16.8 km ### Getting around - Los Quincheros Station - 4 min drive - Hospitales Station - 19 min drive - Santiago Intl. Airport (SCL) - 28 min drive ### Restaurants - ‪Eretz Market - ‬18 min walk - ‪Las Delicias Del Arrayan - ‬18 min walk - ‪Doña Tina - ‬19 min walk - ‪Dulce refugio - ‬17 min walk - ‪Empanadas La Punta - ‬16 min walk ## About this property ### Hotel Casa Arrayan Boutique hotel near Cerro Pochoco Observatory Located close to Santuario de la Naturaleza del Arrayan and KidZania Santiago, Hotel Casa Arrayan provides free continental breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks like: - A seasonal outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), a water dispenser, and luggage storage - Tour/ticket assistance, concierge services, and a computer station Room features All guestrooms at Hotel Casa Arrayan include thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. More amenities include: - Free tea bags/instant coffee and electric kettles - Showers, free toiletries, and hair dryers - 42-inch flat-screen TVs with cable channels - Wardrobes/closets, heating, and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free uncovered self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Full-service spa - Outdoor pool - Sauna - Ski storage ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Outdoors - Garden - In a provincial park - In the mountains - Terrace ### Full-service spa - Deep-tissue massages - In-room massages - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Well-lit path to entrance ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with cable channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Laptop workspace ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 11:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The property is closed between December 8 and December 13. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 23500.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 46 per person - Airport shuttle fee per child: USD 46 (up to 13 years old) - Rollaway bed fee: USD 23500.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators The seasonal pool will be open from September to July Pool access available from 9:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hillside Hotel Santiago Casa Arrayan Hotel Santiago Santiago Hillside Santiago Hillside Hotel Casa Arrayan Hotel Boutique Santiago Casa Arrayan Hotel Boutique Casa Arrayan Boutique Santiago Casa Arrayan Boutique Casa Arrayan Hotel Casa Arrayan Santiago Casa Arrayan Hotel Casa Arrayan Hotel Hotel Casa Arrayan Santiago Hotel Casa Arrayan Hotel Santiago ## Frequently asked questions ### Does Hotel Casa Arrayan have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM. ### How much does it cost to stay at Hotel Casa Arrayan? > As of Sept 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Casa Arrayan on Sept 22, 2025 start from CA $122.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santiago-Hotels-Casa-Arrayan.h2240444.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Casa Arrayan pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Casa Arrayan? > Self parking is free at this property. ### What time is check-in at Hotel Casa Arrayan? > Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Casa Arrayan? > Check-out is at noon. ### Does Hotel Casa Arrayan provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 46 per person applies. ### Where is Hotel Casa Arrayan located? > Located in Las Condes, this spa hotel is 2.5 mi (4.1 km) from Cerro Pochoco Observatory and within 6 mi (10 km) of Santuario de la Naturaleza del Arrayan and KidZania Santiago. Parque Arauco Mall and Costanera Center are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Casa Arrayan Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 22 8 - Good 14 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ### 9.4/10 Cleanliness ### 8.8/10 Staff & service ### 9.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 8/10 Good #### Frank Aug 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice retreat on the outskirts of Santiago The staff members were super friendly and helpful. They made me feel appreciated. Food was great,too! ##### Frank Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Michael Jun 14, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our stay couldn’t have been better. The food for breakfast as well as the dinner menu is all incredible and the staff was so kind: we had some early morning tour departures and they made us little packed breakfasts each morning. The neighborhood is quiet and beautiful, with a small little strip of dining and stores about a 15 minute walk away ##### Michael Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Skyelar Nov 19, 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Amazing views, great service, lovely place! Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying. ![](https://a.travel-assets.com/ugc/hotel-reviews/9D617E2E1D1114B75EAD06DED3201F3B1EFBA37F1731988106655.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Skyelar Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Esther Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Esther Stayed 1 night in Jul 2025 ### 8/10 Good #### cristian May 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tranquilo y cercano a la ciudad lindo lugar, cercano a las Cóndes y con personal muy coordial y servicial. ![](https://a.travel-assets.com/ugc/hotel-reviews/6de82760-de1f-4956-ba7d-03c2074563e5-1748296446910.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7e841efe-a0b1-4f58-8507-daa1e12e29fc-1748296454975.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8bd11745-b68a-4c77-a9dc-6ff202cf6686-1748296463351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7a4b04d-2974-4ff2-86ae-66e0234a8839-1748296469786.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### cristian Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rafael Sep 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Rafael Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Félix Nov 8, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Félix Stayed 1 night in Nov 2021 ### 10/10 Excellent #### EDGARDO Aug 11, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Un lugar al que desearíamos volver Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora. Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta. Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás. ##### EDGARDO Stayed 2 nights in Jul 2021 ### 8/10 Good #### Verified traveller Feb 24, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Falta de mantenimiento edificio en general y alrededores. Entorno descuidado. Otras edificaciones muy cerca. ##### Verified traveller Stayed 4 nights in Feb 2021 ### 8/10 Good #### Ignacio Jan 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy agradable estadía ##### Ignacio Stayed 5 nights in Jan 2021 ### 10/10 Excellent #### sandra Jan 4, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Satisfecho Es muy tranquilo y acogedor. Pude descansar mucho. ##### sandra Stayed 1 night in Jan 2021 ### 10/10 Excellent #### rodrigo Dec 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### rodrigo Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Javiera Mar 2, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Javiera Stayed 1 night in Feb 2020 ### 8/10 Good #### Antonella Feb 5, 2020 Liked: Cleanliness, staff & service ##### Antonella Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller Oct 27, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Petit hôtel très sympathique, parfait pour partir vers les montagnes. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 8/10 Good #### Verified traveller May 20, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy lindo y acogedor, todo de muy buena calidad. Una vista privilegiada. La comida sencilla, pero rica. El desayuno fenomenal!!!! ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### EDGAR Aug 3, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### EDGAR ### 10/10 Excellent #### Joe, San Diego, CA Jul 23, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great home base to go skiing in Chile Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile! ##### Joe ### 4/10 Poor #### Viviana, Montevideo May 5, 2015 Disliked: Staff & service, property conditions & facilities #### Bienvenidos al hotel california.... El hotel se encontraba en reparaciones. No pude dormir en toda la noche porque la cisterna del W.C. del cuarto de al lado perdía agua y hacia un ruido muy molesto hacia mi habitación. El trato no fue muy agradable. El check-out debimos realizarlo a las 12 en punto, sin posibildad de dejas las valijas, practicamente nos echaron a esa hora... ##### Viviana ### 8/10 Good #### Richard, Amityville, New York, USA Nov 25, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chateaux in the Andes! Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat. ##### Richard ### 10/10 Excellent #### Jessica, Estados Unidos Nov 23, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel que cumple todas mis expectativas Muy buen hotel, lindo paisaje, seguridad y tranquilidad un 100% excelencia. Lo recomiendo totalmente. Mis hijos quieren regresar. ##### Jessica ### 2/10 Terrible #### Albert, Fort Lauderdale-USA Oct 20, 2014 Disliked: Staff & service, property conditions & facilities #### No hotel First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away! ##### Albert ### 2/10 Terrible #### Gloria, Ft Lauderdale Florida Oct 18, 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do NOT Stay Here First off this is not a hotel but a bed and breakfast. You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager. We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only. The couple I went with smoked. They were told the ENTIRE property was nonsmoking. The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor. You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy. Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property. ##### Gloria ### 4/10 Poor #### Barbaros Algun, Punta Del Este Sep 15, 2014 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### servicio En hotel trabajan 2 persona,una Señora de manana,otro persona que bastante joven y me costo perder mi vuelo.Hotel no dan llave para la porton que esta ubicado en abajo.Tengo que esperar 1 hora que abren porton para entrar Hotel.Deseyuno estaba sin huevo,sin queso,solo carbonhidrato.Calefactor funccionaba primer 2 noches otro noche tengo que dormir frio. ##### Barbaros Algun ### 10/10 Excellent #### Ale Apr 16, 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ale ## Expedia's Latest Trends ### Hotels > [Hotels in Dublin](https://www.expedia.ca/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Golf Hotels in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-Golf-Hotel.0-0-d6022969-tGolfHotel.Hotel-Filter-Destinations) > > [Condo Rentals Aruba](https://www.expedia.ca/Aruba-Condos.d9-aaCondos.Travel-Guide-Accommodation) > > [Hotel PUR Quebec, a Tribute Portfolio Hotel](https://www.expedia.ca/Quebec-Hotels-Hotel-PUR-Quebec.h477576.Hotel-Information) > > [BestWestern Hotels in Boston](https://www.expedia.ca/Boston-Hotels-Best-Western.0-0-d178239--bBestWestern.Travel-Guide-Filter-Hotels) > > [Holiday Inn Santiago - Airport Terminal by IHG](https://www.expedia.ca/Santiago-Hotels-Holiday-Inn-Santiago-Airport-Terminal.h1738554.Hotel-Information) > > [Lake Hotels in Muskoka District](https://www.expedia.ca/Destinations-In-Muskoka-District-Lake-Hotels.0-0-d6343146-tLakeHotels.Hotel-Filter-Destinations) > > [Sheraton Santiago Hotel and Convention Center](https://www.expedia.ca/Santiago-Hotels-Sheraton-Santiago-Hotel-And-Convention-Center.h200094.Hotel-Information) > > [Sugar Bay Barbados - All Inclusive](https://www.expedia.ca/Hastings-Hotels-Sugar-Bay-Barbados-All-Inclusive.h10023253.Hotel-Information) > > [Spa Hotels in Markham](https://www.expedia.ca/Markham-Hotels-Spa-Hotel.0-0-d10353-tSpaHotel.Travel-Guide-Filter-Hotels) > > [Luxury Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-Luxury-Hotel.0-0-d42-tLuxuryHotel.Hotel-Filter-Destinations) > > [Houseboats Ontario](https://www.expedia.ca/Ontario-Houseboats.d11178-aaHouseboats.Travel-Guide-Accommodation) > > [WyndhamHotels Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels-Wyndham-Hotels.0-0-d180002--bWyndhamHotels.Travel-Guide-Filter-Hotels) > > [Miyako Hotel Kyoto Hachijo](https://www.expedia.ca/Kyoto-Hotels-Miyako-Hotel-Kyoto-Hachijo.h26999.Hotel-Information) > > [Hotels in Tokyo](https://www.expedia.ca/Tokyo-Hotels.d179900.Travel-Guide-Hotels) ### Flights > [Flights from Vancouver (YVR) to Lisbon District (LIS)](https://www.expedia.ca/lp/flights/yvr/lis/vancouver-to-lisbon) > > [Flights from San José (SJO) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/sjo/sfo/san-jose-to-san-francisco) > > [Flights from Chantilly (IAD) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/iad/yvr/washington-to-vancouver) > > [Flights from Ottawa (YOW) to Niederanven (LUX)](https://www.expedia.ca/lp/flights/yow/lux/ottawa-to-luxembourg) > > [Flights from Calgary (YYC) to Mexico City (MEX)](https://www.expedia.ca/lp/flights/yyc/mex/calgary-to-mexico-city) > > [Flights from Edmonton (YEG) to San José del Cabo (SJD)](https://www.expedia.ca/lp/flights/yeg/sjd/edmonton-to-san-jose-del-cabo) ### Cars > [Car rentals in New York](https://www.expedia.ca/Car-Rentals-In-New-York.d178293.Car-Rental-Guide) > > [Car rentals near Lake Como](https://www.expedia.ca/Car-Rentals-In-Lake-Como.d6024900.Car-Rental-Guide) > > [Car rentals in Pointe Claire](https://www.expedia.ca/Car-Rentals-In-Pointe-Claire.d9349.Car-Rental-Guide) ### Packages > [Nashville Vacations](https://www.expedia.ca/Nashville.d178291.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Xcaret Vacations](https://www.expedia.ca/Xcaret.d6050868.Destination-Travel-Guides) > > [Orlando Vacations](https://www.expedia.ca/Orlando.d178294.Destination-Travel-Guides) > > [TreeTop Trekking Ganaraska](https://www.expedia.ca/TreeTop-Trekking-Ganaraska-Port-Hope.d553248621562268885.Vacation-Attraction) > > [Portugal](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/147/Portugal)