Title: Hotel Irotama Reservado - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire condo # Hotel Irotama Reservado Beachfront condo with 2 hot tubs and airport shuttle service ![Outdoor pool](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/e41b55c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/9477c32d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, beach towels](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/314dfd8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Balcony view](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/5ebc7f75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/665df30c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Irotama Reservado welcomes families to its beachfront location with thoughtful amenities including a poolside bar and comfortable terrace. Guests consistently praise the attentive staff while enjoying the property's relaxing sauna and two rejuvenating spa tubs. 8.4 Very good ## Popular amenities - Hot tub - Bar - Spa - Kitchen - Barbecue grill - Pool ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=30476562&PinnedHotelID=30476562&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![Junior Suite](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/243924c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Premium bedding Ceiling fan - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Twin Sofa Bed ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/31000000/30480000/30476600/30476562/ec4e64f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Individually furnished Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Premium bedding Ceiling fan - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed ### Deluxe Room, Sea View 8.0 Very good 2 reviews ### Highlights Individually furnished Private outdoor hot tub Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Premium bedding - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### Deluxe Suite, 2 Bedrooms, Sea View ### Highlights Individually furnished Private outdoor hot tub Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Premium bedding - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed ### Deluxe Suite, 3 Bedrooms, Sea View ### Highlights Individually furnished Private outdoor hot tub Air conditioning Kitchen Refrigerator Flat-screen TV 2 bedrooms Premium bedding - 3 bedrooms - Ocean view - Sleeps 7 - 1 King Bed, 4 Twin Beds and 1 Double Sofa Bed ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/22000000/21080000/21072800/21072723/f28942d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Santa Marta Los Cocos - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 817 reviews CA $104 CA $104 total Nov 23 - Nov 24 [](https://www.expedia.ca/Santa-Marta-Hotels-Hilton-Garden-Inn-Santa-Marta.h21072723.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) Ad ![Children's area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22940000/22935400/22935309/2b99d097_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Santa Marta Los Cocos - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 479 reviews CA $110 CA $110 total Nov 3 - Nov 4 [](https://www.expedia.ca/Santa-Marta-Hotels-AC-Hotel-By-Marriott-Santa-Marta.h22935309.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4480000/4478800/4478793/b7a6d9e9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Irotama del Sol Bello Horizonte - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 261 reviews CA $196 CA $196 total Nov 19 - Nov 20 [](https://www.expedia.ca/Santa-Marta-Hotels-Irotama-Torres.h4478793.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5080000/5075400/5075374/2a551d2d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Verde Boutique Hotel Historic Center - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 134 reviews CA $79 CA $79 total Nov 5 - Nov 6 [](https://www.expedia.ca/Santa-Marta-Hotels-Casa-Verde-Hotel.h5075374.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/105000000/104100000/104094600/104094600/6fab17e0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Irotama Del Mar Bello Horizonte - Pool - All-inclusive - Spa - Free airport shuttle 8.6 Excellent 7 reviews CA $197 CA $197 total Nov 17 - Nov 18 [](https://www.expedia.ca/Santa-Marta-Hotels-Irotama-Del-Mar.h104094600.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) Ad ![2 outdoor pools, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/88000000/87910000/87909600/87909595/c4844b2d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Santa Marta Bello Horizonte - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 459 reviews CA $136 CA $136 total Nov 23 - Nov 24 [](https://www.expedia.ca/Santa-Marta-Hotels-Hilton-Santa-Marta.h87909595.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=3221&destination=Santa Marta&destType=MARKET&latLong=11.239397,-74.209275&searchId=5ae76de1-4164-4d64-a376-34135c81ea90&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Marta-Hotels-Irotama-Reservado.h30476562.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Marta-Hotels-Irotama-Reservado.h30476562.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C11.15408%2C-74.22684&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YYb7zsKsuEv7lkmbmlOwuQrcOgY=) Kilometro 14 Via Cienaga, En Torre Irotama Reservado, Santa Marta, Magdalena, 470006 #### What's nearby - Bello Horizonte Beach - 1 min walk - 0.0 km - Zazue - 17 min walk - 1.5 km - Rodadero Beach - 9 min drive - 9.1 km - Parque de los Novios - 14 min drive - 14.1 km - Rodadero Sea Aquarium and Museum - 17 min drive - 11.5 km #### Getting around - Santa Marta (SMR-Simon Bolivar) - 14 min drive #### Restaurants - ‪Sol Y Sombra - ‬6 min drive - ‪Subway - ‬7 min drive - ‪Cinto - ‬17 min walk - ‪Crepes & Waffles - ‬16 min walk - ‪Frisby - ‬7 min drive ## About this property ### Entire place You'll have the entire condo to yourself and will only share it with other guests in your party. ### Hotel Irotama Reservado Beachfront condo with 2 hot tubs and airport shuttle service Guests of this beach condo building will appreciate convenient onsite amenities such as a sauna and spa services. Each condo has 2 bedrooms and offers free WiFi and 24-hour room service. A kitchen with a refrigerator and a microwave is available, and added amenities include a flat-screen TV with cable channels and premium bedding. Hotel Irotama Reservado offers 46 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4-star condo have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily. 2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a sauna. Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. ### All-inclusive details All-inclusive room rates at Hotel Irotama Reservado are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/5000000/4480000/4478800/4478793/c91e324e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Irotama del Sol Bello Horizonte - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 261 reviews CA $196 CA $196 total Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4478793&PinnedHotelID=4478793&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/5000000/4400000/4395200/4395186/3d465c4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Irotama Lago Bello Horizonte - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 756 reviews CA $186 CA $186 total Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=4395186&PinnedHotelID=4395186&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers, lifeguards on site](https://images.trvl-media.com/lodging/88000000/87910000/87909600/87909595/c4844b2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Santa Marta Bello Horizonte - 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Free WiFi 9.4 Exceptional 12 reviews CA $182 CA $182 total Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=111749441&PinnedHotelID=111749441&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/105000000/104100000/104094600/104094600/4f99f6b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Irotama Del Mar Bello Horizonte - Pool - All-inclusive - Spa - Free airport shuttle 8.6 Excellent 7 reviews CA $197 CA $197 total Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=104094600&PinnedHotelID=104094600&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/105000000/104110000/104101500/104101458/00078d51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Irotama XXI Bello Horizonte - All-inclusive - Spa - Free WiFi - Restaurant 9.4 Exceptional 23 reviews CA $193 CA $193 total Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=104101458&PinnedHotelID=104101458&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's area](https://images.trvl-media.com/lodging/23000000/22940000/22935400/22935309/25c77ad1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott Santa Marta Los Cocos - Pool - Pet-friendly - Kids pool - Free WiFi 8.8 Excellent 479 reviews CA $110 CA $110 total Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22935309&PinnedHotelID=22935309&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21080000/21072800/21072723/57571adb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Santa Marta Los Cocos - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 817 reviews CA $104 CA $104 total Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21072723&PinnedHotelID=21072723&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite de 2 habitaciones con jacuzzi | Balcony](https://images.trvl-media.com/lodging/108000000/107250000/107245700/107245658/44e987da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porto Horizonte All Inclusive by oxoHotel Bello Horizonte - Pool - All-inclusive - Spa - Pet-friendly 8.6 Excellent 115 reviews CA $351 CA $351 total Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=107245658&PinnedHotelID=107245658&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a sandy beach - Beach towels ### Pool/Spa - 2 hot tubs - Facials - Manicures/pedicures - Massage - Outdoor pool - Sauna ### Internet - Available in the condo: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free roundtrip airport shuttle from 6:00 AM to 10:00 PM on request - Free self parking on site ### Family friendly - Children stay free (see details) - Free children's club ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Refrigerator ### Dining - A bar/lounge - A poolside bar - A restaurant - Room service (24 hours) ### Bedrooms - 2 bedrooms - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Living room ### Entertainment - 43-inch flat-screen TV with cable channels ### Outdoor areas - Barbecue grill - Garden - Picnic area - Terrace ### Laundry - Dry cleaning/laundry service ### Work spaces - Desk - Meeting rooms ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator - Smoking not allowed ### Services and conveniences - 24-hour front desk - Concierge services - Gift shop/newsstand - Housekeeping (daily) - Iron/ironing board - Phone - Safe - Tour and ticket assistance ### Things to do - Free children's club ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 46 units - Garden - Individual furnishings ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 9:00 AM to 7:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Irotama Reservado Hotel Irotama Reservado Hotel Hotel Irotama Reservado Santa Marta Hotel Irotama Reservado Hotel Santa Marta ## Frequently asked questions ### Does Hotel Irotama Reservado have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM. ### How much does it cost to stay at Hotel Irotama Reservado? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Irotama Reservado on Nov 17, 2025 start from CA $174.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Santa-Marta-Hotels-Irotama-Reservado.h30476562.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Irotama Reservado pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Irotama Reservado? > Self parking is free at this property. ### What time is check-in at Hotel Irotama Reservado? > Check-in start time: 4:00 PM; Check-in end time: anytime. ### What time is check-out at Hotel Irotama Reservado? > Check-out is at noon. ### Does Hotel Irotama Reservado provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs 6 AM–10 PM on request. ### Are there all-inclusive benefits at Hotel Irotama Reservado? > Some rate plans available at this property are all-inclusive. ### Where is Hotel Irotama Reservado located? > Nestled on the beach, this Bello Horizonte condo building is within 1 mi (2 km) of Bello Horizonte Beach and Zazue. Rodadero Beach and Parque de los Novios are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Irotama Reservado Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.2 Staff & service ### 9.6 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 12 8 - Good 2 6 - Okay 3 4 - Poor 0 2 - Terrible 2 ### 10/10 Excellent #### Greg Jul 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Apartments are so big. Staff are wonderful. Food delicious. Definitely coming back. ##### Greg Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Sandra Jul 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it! I would come back again!!☺️ ![](https://a.travel-assets.com/ugc/hotel-reviews/e85ddca1-da0b-4f34-b37c-620ba2551342-1752966528907.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### juan Aug 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication SHERELYN was exceptional. At the reception ##### juan Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Gabriel Jaime May 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 1A ##### Gabriel Jaime Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### ALEJANDRO Jul 8, 2025 Disliked: Staff & service, property conditions & facilities One of the worst customer service we ever had! We arrived at the hotel at 3:15 pm and check in was at 4 pm. the process was done by 3:38 pm but they wouldnt give us the room until 4 pm.. they said no after us asking nicely since we had a wedding to attend at 4:30 pm and we had to get ready . We had to wait until 4 pm because THEY DID NOT HAVE THE ROOM READY when check out is at 12 pm..Mediocre service! On another note the road to the hotel was terrible, all of the hotels in that street are owned by the same owner therefore they have no intentions to fix this. Breakfast is a scam, they have a transportation to another building to have breakfast, which this is not mentioned in the website. What kind of "hotel" is this??? and the reviews mention iits exceptional with a rating of 9.4l!!! what a scam!! dont believe this trap ##### ALEJANDRO Stayed 1 night in Jul 2025 ### 6/10 Okay #### David Oct 20, 2025 Liked: Cleanliness Disliked: Communication The hotel is okay, but it feels like it is more for the locals than tourists and the schedule to use the pool and the facilities very limited. ##### David Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Diogenes Sep 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Todo excelente, jacuzzi en la habitación con excelente vista al mar. Todos los empleados fueron muy amables ##### Diogenes Stayed 1 night in Sep 2025 ### 2/10 Terrible #### NANCY MARGARITA Jul 13, 2025 #### Mucho por mejorar Realmente, decepcionante, varios aspectos a mejorar: La entrada check in muy tarde 4 pm El hotel no cuenta con restaurante y uno se tiene que desplazar a las otras torres para poder acceder a alimentación. Imposible, que el pase día tenga un valor tan costoso a$240.000 y si uno quieres invitar a alguien a la habitación o apartamento está prohibido. Se el tema de seguridad pero si fuera más accesible el precio sería más fácil su compra. Comimos en el restaurante a la carta y pésimo calidad precio. Lo bueno: El desayuno delicioso, personal muy amable. La señora de aseo divina ##### NANCY MARGARITA Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Oscar Jun 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sensasional! Simplemente espectacular, desde el momento que llegamos hasta nuestra salida. Lo único que le hace falta a ese Paraíso es un restaurante en Irotama Reservado. ![La vista desde la habitación ](https://a.travel-assets.com/ugc/hotel-reviews/5e5ed20c-9117-4e3e-88eb-182145e8e06a-1750958892228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Los atardeceres!](https://a.travel-assets.com/ugc/hotel-reviews/2d00c5ec-544f-4e41-bcd2-3fcd77749f8e-1750958890879.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Oscar Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Vivian Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Excelente hotel, con playa, piscina, yacuzzi y turco. Los precios de la comida un poco altos pero en general muy bueno el servicio ##### Vivian Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Maria May 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La propiedad en sí es excelente pero en la publicación dicen que te entregarán una suite junior y ponen la foto de un jacuzzi en la descripción y luego llegas y te entregan una habitación deluxe pero sin jacuzzi y sin zona de estar. Hablamos con la recepción y culparon a Orbitz, hablamos con Orbitz y dijeron que las fotos solo para referencia. No estamos de acuerdo debido a que son las fotos en la descripción de la habitación y no las fotos generales, mi habitación era diferente a la de las fotos. ##### Maria Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller Dec 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gut für Leute die das Meer wollen Grosses Zimmer, sauber, direkter Zugang zum Meer, Frühstücksbuffet mit wenig veganen Optionen, Sauna nicht korrekt betrieben bww tiefe Temperatur. Pool relativ überfüllt. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### guillermo Jul 15, 2025 ##### guillermo Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Diego Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Diego Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### victor Jul 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### victor Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Catalina Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Catalina Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Olma Yined Mar 17, 2025 ##### Olma Yined Stayed 3 nights in Mar 2025