Title: voco Saltillo Suites by IHG (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=974306&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # voco Saltillo Suites by IHG Travelers find respite at this airport-adjacent hotel where local flavors meet tranquility, creating the perfect atmosphere for a comfortable stay ## Photo gallery for voco Saltillo Suites by IHG ![Exterior - voco Saltillo Suites by IHG (Saltillo)](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/43d6fd57.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - voco Saltillo Suites by IHG (Saltillo)](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/825685da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; local cuisine - voco Saltillo Suites by IHG (Saltillo)](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/0af0ac93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - voco Saltillo Suites by IHG (Saltillo)](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/2aa53ffa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - voco Saltillo Suites by IHG (Saltillo)](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/b25b53e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Saltillo, voco Saltillo Suites welcomes guests with its restaurant, Estancia, serving local cuisine. Visitors can take a dip in the indoor pool, find peaceful moments in the garden, or use the convenient dry cleaning/laundry services during their stay. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Feb. 6 - Feb. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 7 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Suite, 1 Bedroom, Accessible ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/335b3913.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Sofa bed - 480 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/335b3913.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dining table LCD TV - 520 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/dd57a849.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dining table LCD TV - 797 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/dd57a849.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Sofa bed Private bathroom Shower/tub combination - 300 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Queen Bed ![Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/2ac55e41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Separate bedroom Private bathroom Shower/tub combination - 355 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/6fb624d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Kitchenette Refrigerator Dining table LCD TV - 398 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds ### View all photos for Suite ![In-room safe, desk, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/1000000/980000/974400/974306/dd57a849.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Free cribs/infant beds Kitchenette Refrigerator LCD TV Sofa bed Private bathroom Shower/tub combination - 517 sq ft - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Outdoor banquet area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1170000/1160600/1160553/e2185a71_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casa Mayor Saltillo, Hotel Hacienda Saltillo - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 990 reviews CA $232 CA $276 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Saltillo-Hotels-Quinta-Real-Saltillo.h1160553.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=6052602&destination=Saltillo&destType=MARKET&latLong=25.42157,-101.000061&searchId=ecb563c0-1406-4dd4-90ea-56406df3b573&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/520000/519100/519032/822c66b1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Saltillo Saltillo - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,004 reviews CA $128 CA $154 total includes taxes & fees Feb 14 - 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Breakfast included - Free airport shuttle - Free WiFi - Air conditioning 8.0 Very good 212 reviews CA $92 CA $111 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Saltillo-Hotels-One-Saltillo-Derramadero.h2853814.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=6052602&destination=Saltillo&destType=MARKET&latLong=25.42157,-101.000061&searchId=ecb563c0-1406-4dd4-90ea-56406df3b573&top_cur=CAD) Ad ![Reception](https://images.trvl-media.com/lodging/115000000/114910000/114909400/114909391/w13861h12485x0y0-8f79ce13.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites By Hilton Saltillo Saltillo - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 15 reviews CA $194 CA $231 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Saltillo-Hotels-Homewood-Suites-By-Hilton-Saltillo.h114909391.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=6052602&destination=Saltillo&destType=MARKET&latLong=25.42157,-101.000061&searchId=ecb563c0-1406-4dd4-90ea-56406df3b573&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSaltillo-Hotels-Voco-Saltillo.h974306.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSaltillo-Hotels-Voco-Saltillo.h974306.Hotel-Information) ## About the area Located in Saltillo, voco Saltillo Suites by IHG is near the airport. Los Presidentes Coahuilenses Museum and Government Palace are local landmarks, and travelers looking to shop may want to visit Paseo Villalta and Galerías Saltillo. Spend some time exploring the area's activities, including golfing. [Visit our Saltillo travel guide](https://www.expedia.ca/Saltillo.dx6052602) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.49616%2C-100.96538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0PGgninfgfWxhd2ojBlSkJV0DPU=) Blvd. Venustiano Carranza 8800, Saltillo, COAH, 25208 ### What's nearby - Paseo Villalta 3 min drive \- 2.7 km - de Beisbol Francisco I. Madero 10 min drive \- 8.8 km - Alameda Zaragoza Park 12 min drive \- 9.9 km - Saltillo Casino 14 min drive \- 10.7 km - Museum of the Desert 14 min drive \- 11.8 km ### Getting around - Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.) 7 min drive ### Restaurants - Huerfana Cerveceria 18 min walk - Starbucks 1 min walk - Villa Ferre 3 min walk - El Apenitas 3 min walk - Gorditas Medina Suc. Campanario 9 min walk ## About this property ### voco Saltillo Suites by IHG Hotel near the airport Consider a stay at voco Saltillo Suites by IHG and take advantage of a grocery/convenience store, a free daily manager's reception, and a terrace. The on-site local cuisine restaurant, Estancia, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An indoor pool - Free self parking - Buffet breakfast (surcharge), a free area shuttle, and access to a nearby health club - Wedding services, a 24-hour front desk, and meeting rooms - Guest reviews give good marks for the overall condition Room features All 125 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - Kitchenettes, refrigerators, and microwaves ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/58000000/57880000/57875500/57875411/9512d0b3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Saltillo Saltillo - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 461 reviews CA $184 CA $219 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=57875411&PinnedHotelID=57875411&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/29000000/28960000/28954000/28953973/824250a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staybridge Suites Saltillo by IHG Saltillo - Pool - Breakfast included - Pet friendly - Parking included 9.4 Exceptional 528 reviews CA $221 CA $263 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=28953973&PinnedHotelID=28953973&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/12000/11950/w13861h12485x0y0-82c7a3b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru by Hilton Saltillo Saltillo - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 85 reviews CA $133 CA $158 total includes taxes & fees Feb 7 - Feb 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=11950&PinnedHotelID=11950&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1170000/1160600/1160553/e2185a71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mayor Saltillo, Hotel Hacienda Saltillo - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 990 reviews CA $232 CA $276 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1160553&PinnedHotelID=1160553&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/800000/795200/795117/6a2aa44b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton Saltillo Saltillo - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,001 reviews CA $114 CA $135 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=795117&PinnedHotelID=795117&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/40000/34400/34362/7a9a0968.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Saltillo Saltillo - Pool - Pet friendly - Kids pool - Parking included 7.6 Good 1,001 reviews CA $109 CA $130 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=34362&PinnedHotelID=34362&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/520000/519100/519032/3511a2c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Saltillo Saltillo - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,004 reviews CA $128 CA $154 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=519032&PinnedHotelID=519032&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/115000000/114910000/114909400/114909391/w13861h12485x0y0-8f79ce13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites By Hilton Saltillo Saltillo - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 15 reviews CA $194 CA $231 total includes taxes & fees Feb 13 - Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=114909391&PinnedHotelID=114909391&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Room](https://images.trvl-media.com/lodging/10000000/9090000/9089700/9089675/a0c0b0f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nuvó Saltillo - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 705 reviews CA $107 CA $127 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=9089675&PinnedHotelID=9089675&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/1000000/800000/799600/799565/b59bc5ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Dorada Hotel and Suites Saltillo - Pool - Breakfast included - Free airport shuttle - Parking included 8.4 Very good 508 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=799565&PinnedHotelID=799565&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=974306&PinnedHotelID=974306&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=974306,57875411,28953973,11950,1160553) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free area shuttle up to 10 km - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 350 for adults and MXN 250 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Estancia - Flamingo - Mezzi ### Things to do - Health club - Indoor pool - TV in common areas ### Family friendly - Free area shuttle - Grocery/convenience store - In-room crib - In-room kitchenette - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - 24-hour business center - 3,638 square feet of conference space ### Outdoors - Garden - Picnic area - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 2 buildings - 4 floors - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Kitchenette - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Laptop-compatible safe - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities or services will be unavailable from February 3 2026 to February 10 2026 (dates subject to change): - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 350.00 for adults and MXN 250.00 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 10:00 PM A car is not required for transportation to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does voco Saltillo Suites by IHG have a pool? ### How much does it cost to stay at voco Saltillo Suites by IHG? ### Is voco Saltillo Suites by IHG pet-friendly? ### How much is parking? ### What time is check-in at voco Saltillo Suites by IHG? ### What time is check-out at voco Saltillo Suites by IHG? ### Where is voco Saltillo Suites by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## voco Saltillo Suites by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 162 8 - Good 76 6 - Okay 37 4 - Poor 15 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Jed Jan 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice heated pool ##### Jed Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Kent Feb 9, 2025 Liked: Amenities Great stay ##### Kent Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### José Arturo Reyes Sep 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### José Arturo Reyes Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Leonardo May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente ##### Leonardo Stayed 3 nights in May 2025 ### 10/10 Excellent #### Cecilia Aug 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience, quick check in , friendly welcome. Rooms clean, prompt service. ##### Cecilia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### guadalupe Mar 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property excellent included breakfast, nice and spacious rooms. Friendly staff and helpful staff ##### guadalupe Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Cecilia Aug 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing! ##### Cecilia Stayed 2 nights in Aug 2024 ### 8/10 Good #### Humberto Sep 26, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. You have very good options for dining and entertainment at walking distance. But on Sundays all of these places close really early ##### Humberto Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Vidal Feb 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Vidal Stayed 1 night in Feb 2023 ### 6/10 Okay #### ANICETO Apr 21, 2025 n ##### ANICETO Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Sagrario Jan 16, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Horrible hote ##### Sagrario ### 4/10 Poor #### Adriana Jul 28, 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Good option for a big family. Too expensive for a big facility with no functional wheelchair available, no bell boy, smelly bathroom, not clean pool and no open cable tv. ##### Adriana Stayed 1 night in Jul 2024 ### 6/10 Okay #### Aldo Jul 29, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Bad sewer smell from single bed bathroom (we stayed in a suite). Overall fixtures, paint, etc. are old. Noisy AC units. ##### Aldo Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Eduardo Jan 27, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort They don’t really care about customers I lost my flight and need pay a fee at airport because of them ##### Eduardo Stayed 2 nights in Jan 2023 ### 4/10 Poor #### Matthias Dec 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities I rented a suite together with my colleague. My room had a cluster of pubic hairs on the bathroom floor and the aircondition stank. The next morning I had to notice that there wasn’t any hot water to be had in my shower. I mentioned this several times but in the end over a 4 night stay nobody reacted to my complain. In addition the room service didnt even male our beds for two days in a row and finally the only elevator was out of order for several days including the day of departure! I had a truly miserable experience at this hotel. ##### Matthias Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Gustavo Nov 5, 2025 Liked: Cleanliness, staff & service, amenities Habitación cómoda ##### Gustavo Stayed 1 night in Oct 2025 ### 8/10 Good #### Manuel Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjuagarte es lo de hoy. Los contenedores de shampoo y gel de baño deberían estar a cierto nivel de llenado dependiendo de la estancia del huésped. Entiendo que se quiera ahorrar, sin embargo, rayan en la escases y eso genera incomodidad. Por dos días estuve sin gel de baño. ##### Manuel Stayed 5 nights in Sep 2025 ### 8/10 Good #### CESAR R Sep 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy ruidosa el área de recepción, restaurante y bar Lo demás en general bien. ##### CESAR R Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Lilia Aug 23, 2025 Liked: Cleanliness, staff & service J Bn n KLM cio x ! Hi Y esas ##### Lilia Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lorena May 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Lo único es que salía muy poca agua en la regadera ##### Lorena Stayed 2 nights in May 2025 ### 2/10 Terrible #### Alejo May 25, 2025 Disliked: Cleanliness, property conditions & facilities Fatal, los pasillos olían a drenaje, los elevadores temblaban mucho al subir y bajar ##### Alejo Stayed 1 night in May 2025 ### 10/10 Excellent #### Felipe Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel en la entrada a Saltillo con acceso rápido a las principales vías principales.. ##### Felipe Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Esmeralda Feb 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Diseño único, habitaciones cómodas Excelentes amenidades, cuartos espaciosos, cómoda alberca y tiene como ventaja el pase al club deportivo. El personal fue atento y tiene un gran diseño. ##### Esmeralda Stayed 1 night in Feb 2025 ### 8/10 Good #### David Jan 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Suite de 2 recamaras muy comoda para familias, a las 11pm se acaba el room service ##### David Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Pablo Sep 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Si ##### Pablo Stayed 1 night in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.ca/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Secrets Akumal Riviera Maya - 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