Verified
6/10 Okay
Vinayagarmoorthy
Apr 27, 2024
Disliked: Staff & service, property conditions & facilities
Vinayagarmoorthy
Stayed 1 night in Apr 2024
The Wai
3.0 star property
Travelers can count on The Wai's round-the-clock front desk service, convenient luggage storage, and thoughtful amenities that make every stay hassle-free
Choose dates to view prices
Photo gallery for The Wai
The Wai offers a practical travel experience with buffet breakfast and airport shuttle service. Guests connect to WiFi in common areas while multilingual staff assists with any needs. Luggage storage adds convenience for early arrivals or late departures.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Air conditioning
- Breakfast available
- Laundry
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 7:00 AM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from August 21 2024 to August 20 2026 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: THB 500 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately THB 120 for adults and THB 100 for children
- Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 5)
- Airport shuttle fee per child: THB 1200 (one-way), (from 4 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Frequently asked questions
Is The Wai pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at The Wai?
Check-in start time: 7:00 AM; Check-in end time: anytime.
What time is check-out at The Wai?
Check-out is at noon.
Does The Wai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1200 per vehicle applies.
Where is The Wai located?
Situated in Sadao, this hotel is 1 mi (1.7 km) from Sadao Customs House and within 9 mi (15 km) of Muang Sadao Municipal Public Park and Sadao Hospital. Universiti Utara Malaysia is 10.2 mi (16.4 km) away.
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Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
5.4
Amenities
7.6
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
BALASUBRAMANIAM
Jun 24, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms. More appropriate for kids as the walls have cartoons.
BALASUBRAMANIAM
Stayed 1 night in Jun 2024
Verified
8/10 Good
BALASUBRAMANIAM
Jul 1, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
BALASUBRAMANIAM
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
CHUA
Feb 3, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHUA
Stayed 1 night in Jan 2020
Verified
8/10 Good
Benjamin
Feb 1, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benjamin
Stayed 1 night in Jan 2020