Basing House Tours and Activities

Good location. Bed was very comfortable. Special room a view of cathedral was 90% blocked by trees. Sink drain was plugged w hair.

Gym music until 11pm and from 7am on a Sunday and so loud sleep is impossible. I could even hear it through headphones. Staff were aware of this being an issue but no attempt to turn the music down and I wasn't allowed to move rooms so I left early. Really disappointing - what's the point of a hotel stay if you can't sleep? Lumpy pillows so better to bring your own and my shower wasn't working very well. I've stayed here for 2 years but this will certainly be the last time.

We reserved two accessible rooms which were excellent, both had A/C (as it was very hot in the June heatwave ) We had a lovely evening meal and the staff were very helpful and friendly.