Title: Theartemis Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=182119&destination=Rethymno%2C+Crete%2C+Greece&selected=2336425&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Theartemis Palace Seaside elegance awaits at Theartemis Palace, where guests can relax by multiple pools or book spa treatments between coastal adventures ## Photo gallery for Theartemis Palace ![Exterior - Theartemis Palace (Rethymno)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/8b3ea601.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Suite, Jetted Tub (Outdoor-Family) - Theartemis Palace (Rethymno)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/d3106fc8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Theartemis Palace (Rethymno)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/5b6cebc4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, garden views - Theartemis Palace (Rethymno)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/w3837h2559x3y4-714c2e8c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Theartemis Palace (Rethymno)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/bd0f216c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Theartemis Palace, near the boardwalk, offers upscale accommodations with thoughtful amenities. Unwind in the spa tub, schedule a facial or massage, and enjoy three pools—two outdoor, one indoor—with sun loungers and umbrellas. Explore with bike rentals and free WiFi. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Spa - Free WiFi - Restaurant - Air conditioning ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2336425&PinnedHotelID=2336425&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/c9adba44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.6 Exceptional 4 reviews - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/066fe069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review - 215 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Suite (Side Sea View) ![Suite (Side Sea View)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/w2557h3837x3y3-73358794.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Side Sea View) - 430 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/9422c2de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review - 322 sq ft - Sleeps 4 - 4 Twin Beds OR 1 Double Bed and 2 Twin Beds ### View all photos for Standard Room, Pool View ![Standard Room, Pool View](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/33401594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Pool View - 237 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed ### View all photos for Superior Room, Pool View ![Superior Room, Pool View](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/99f10a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View 10.0 Exceptional 2 reviews - 237 sq ft - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed ### View all photos for Premium Suite, Jetted Tub (Outdoor-Family) ![Premium Suite, Jetted Tub (Outdoor-Family)](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/9134b449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Jetted Tub (Outdoor-Family) - 377 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Maisonette ![Maisonette](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/1a1d2298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Maisonette - 344 sq ft - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Superior Room, Jetted Tub (Outdoor) ![Superior Room, Jetted Tub (Outdoor) | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/779b3f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Jetted Tub (Outdoor) - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Premium Suite, Jetted Tub (Outdoor) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/08fff435.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Jetted Tub (Outdoor) - 377 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Offer Room ![Offer Room](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/fbe09371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Offer Room 10.0 Exceptional 1 review - 237 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Swim up Suite with Private Heated Pool ![Swim up Suite with Private Heated Pool](https://images.trvl-media.com/lodging/3000000/2340000/2336500/2336425/de5f5572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Swim up Suite with Private Heated Pool - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRethymno-Hotels-Theartemis-Palace.h2336425.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRethymno-Hotels-Theartemis-Palace.h2336425.Hotel-Information) ## About the area Located in Rethymno, Theartemis Palace is near the beach. Blue Beach and Town Beach reflect the area's natural beauty and area attractions include Paleontological Museum and Rethimno Kart. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby. [Visit our Rethymno travel guide](https://www.expedia.ca/Rethymno.dx182119) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.36519%2C24.49103&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=jRZRGmBP2hVBTNifBbUpiCg3QMw=) Markou Portaliou 26, Rethymno, Crete Island, 74100 ### What's nearby - ![Sunset on Crete Island 🌅 #Golden](https://images.trvl-media.com/place/182119/ab318a35-74e6-424e-99eb-d16e6400ce83.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Blue Beach 2 min walk \- 0.2 km - ![Greece, Greek Islands, Crete, Rethymnon, fishing harbour and boats](https://images.trvl-media.com/place/6062173/2ca70744-9c75-4bcd-ab6d-a57204456083.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rethymnon Venetian Port 19 min walk \- 1.6 km - Town Beach 2 min walk \- 0.2 km - Rethymnon Town Hall 17 min walk \- 1.5 km - Rimondi Fountain 3 min drive \- 1.9 km ### Getting around - Nikos Kazantzakis Airport (HER) 75 min drive ### Restaurants - Barrio The Neighbourhood Cafe - Kallithea 5 min walk - Dome 5 min walk - Noble Cafe 7 min walk - Cactus Beach Bar 5 min walk - Häagen-Dazs 7 min walk ## About this property ### Theartemis Palace Upscale hotel near a boardwalk/promenade Take advantage of a poolside bar, a grocery/convenience store, and a terrace at Theartemis Palace. For some rest and relaxation, visit the hot tub, and indulge in a facial, a manicure/pedicure, or a massage. The on-site international cuisine buffet restaurant, Chloe, offers breakfast, lunch, dinner, and garden views. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services. You'll also find perks like: - 2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site - Bike rentals, self parking (surcharge), and concierge services - Massage treatment rooms, an elevator, and free newspapers - Tour/ticket assistance, evening entertainment, and luggage storage - Guest reviews speak highly of the helpful staff Room features All 245 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like safes and sound-insulated walls. Other amenities include: - Bathrooms with tubs or showers and free toiletries - 28-inch flat-screen TVs with cable channels - Mini fridges, electric kettles, and daily housekeeping ### All-inclusive details All-inclusive room rates at Theartemis Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-Certified Property This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Apartment (Side Sea View) | View from room](https://images.trvl-media.com/lodging/3000000/2880000/2876000/2875964/96221ab3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Steris Elegant Beach Hotel Rethymno - Pool - Kitchen - Pet friendly - Free WiFi 9.0 Wonderful 163 reviews CA $73 CA $91 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=2875964&PinnedHotelID=2875964&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2340000/2333600/2333502/4087a402.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atrium Ambiance Hotel Rethymno - 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2 bars/lounges - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Chloe - Daphnee ### Things to do - 2 outdoor pools - Bicycle rentals - Billiards/pool table - Children's pool - Evening entertainment - Gym - Hot tub - Indoor pool ### Family friendly - 2 outdoor pools - Children's pool - Grocery/convenience store - Indoor pool - Laundry facilities - Lifeguards on site - Mini-fridge - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2,422 square feet of conference space - 3 meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Spa - Facials - Manicures/pedicures - Massage - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Handrails in stairways - Low-height counter and sink - Raised toilet seat - Stair-free path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 4 floors - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 28-inch flat-screen TV with cable/satellite channels ### Food and drink - Electric kettle - Limited room service - Mini-fridge ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 115.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Uncovered self parking fee: EUR 8 per day - In-room safe fee: EUR 3.00 per day - Rollaway bed fee: EUR 115.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation Pool access available from 10:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Theartemis Palace Hotel Rethymnon Theartemis Palace Hotel Theartemis Palace Rethymnon Theartemis Palace Theartemis Palace Hotel Rethymnon, Crete Theartemis Palace Hotel Theartemis Palace Rethymno Theartemis Palace Hotel Rethymno ## Frequently asked questions ### Does Theartemis Palace have a pool? ### Is Theartemis Palace pet-friendly? ### How much is parking? ### What time is check-in at Theartemis Palace? ### What time is check-out at Theartemis Palace? ### Are there all-inclusive benefits at Theartemis Palace? ### Where is Theartemis Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Theartemis Palace Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 110 8 - Good 43 6 - Okay 6 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Jeffery Loy Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location an facilities. Staff was awesome! Only downside is the let locals access the pools and take up a lt of chairs at both pools limiting access for guests that stay there. ##### Jeffery Loy Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Hakan Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice hotel with a swimming pool, very close to the beach, and within a nice 15 minutes walk to the old town. Breakfast was excellent. ##### Hakan Stayed 1 night in Jun 2025 ### 6/10 Okay #### Anders Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place but old furniture in rooms. Giving me soviet area vibes. Staff was friendly, nice and accommodating. The area around is not the nicest but the old city is not that far away. ##### Anders Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Daniel Jun 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was excellent ##### Daniel Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Simon Jul 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable Stay in a Great Location Near Rethymno I stayed at Theartemis Palace for two nights during a longer trip to Crete and found it to be an excellent base for exploring Rethymno. The hotel is well-located, just a short walk from the charming old town, making it easy to enjoy the area's rich history and vibrant atmosphere. The property itself is stylish, well-maintained, and offered a high standard of comfort throughout my stay. Overall, a pleasant and convenient choice for anyone visiting this part of Crete. ##### Simon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Matthew Sep 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, beautiful facilities just great hotel. Highly recommended ##### Matthew Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jens Nov 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff in all areas of the hotel. Large selection at breakfast and dinner and very tasty preparation. ##### Jens ### 10/10 Excellent #### Polimnia Sep 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and service. ##### Polimnia Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Armida Aug 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, good breakfast Safe is 3 euro charge per day ##### Armida Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Christian Aug 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great venue close to beach and shops/restaurants. Maisonette room perfect for our young family. ##### Christian Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Chi Wai May 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 1\. the swimming pool has sparkling light, very cute. 2\. Bathroom fixture is very modern look 3\. Staff and services are excellent. 4\. Good location 5\. They have a parking lot in that busy area. ##### Chi Wai Stayed 1 night in May 2025 ### 10/10 Excellent #### Charlotte Jun 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel close to Rethymno old town (about a 15 minute walk). Staff were friendly and happy to help. The hotel was very modern which we liked and the pool was a good temperature and great for when it was hot during the day. Would recommend if your planning to go to Rethymno ##### Charlotte ### 10/10 Excellent #### gal Aug 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel The hotel is great 👍! The food (breakfast and dinner) was rich and tasty. The location is wonderful, pool are very nice but there no enough seats there. The towels are located in strange place that take few minutes to walk. ##### gal Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### jason Oct 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended! Wonderful, modern hotel. Friendly staff, got a room upgrade which was greatly appreciated. The buffet was also great with loads of choices and couldn't fault. Facilities were everything I needed. Pool (which looks beautiful at night like a star lit sky), gym, spa, comfortable seating throughout the hotel, great balcony overlooking the pool, close to the beach and about a 20 minute walk to the old town ##### jason Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Linda Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful high rise hotel with a pool and option for all inclusive package. Poolside drinks and snacks are offered as well as a live duet in the evening poolside. Buffet dinner at a reasonable price in the evening is offered if you don’t choose the all inclusive option. Parking is a challenge but you can pay extra to park your car in their lot. ##### Linda Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Edwin Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place that's very close to the water We stayed here for about 4 nights and everything went well. There are two sections of the palace...one where the hotel reception is connected to and the other is a stand along building across the street. We've read online that one of the sections was the "newer" renovated one and I think that was the section with the hotel reception. We stayed in other section across the street and it was fine. It doesn't look so outdated that you can tell/feel it's vastly different. Every night, there is some type of special music or performance by the pool. That was a nice touch and appreciated. Everyone is very friendly as well. We opted for the daily parking of 8 euros and that came in pretty handy. There can be street parking but it is limited and you will have to drive around the side streets for one. ![Street parking available but scarce](https://a.travel-assets.com/ugc/hotel-reviews/67b96b35-7d2f-4e9a-87d9-99ec1a0486de-1748963420925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Shot of the "main" building from across the street...beautiful](https://a.travel-assets.com/ugc/hotel-reviews/725b12e1-a077-429e-8da7-4f5a4dc61aed-1748963421010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edwin Stayed 4 nights in May 2025 ### 8/10 Good #### Verified traveller Aug 25, 2024 Liked: Cleanliness, staff & service The hotel is a bit outdated. Nice location, walkable to old city. Staff is friendly. Check in process is annoying. You need to fill up the information when you already have it on the reservation. If you want to use safe, you have to pay for it. Pool has a nice size, decent breakfast food. In order to get beach towel, you need to walk to the spa to get it and then return it, otherwise you will be charged 20 euro per towel. ##### Verified traveller Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Shelley Jul 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Lovely spacious hotel with very friendly staff. We stayed in the building across the road from the main hotel. Rooms were big with a balcony and the shower was very good. The air con was good. There was no corridor noise or from the road. Staff were super friendly at all times. The hotel had a gym which I wanted to use but found some of the equipment not usable posing some safety issues-.the rower foot straps are broken and the treadmill foot covering is warped. Also it is not supervised so children were in there messing around on the equipment lots of days. We had a lovely stay, breakfast was good- lots of choice. It was about a 20 minute walk into the old town along the beach road. The beach is only 5 mins away and is lovely. Plenty of good restaurants a few mins walk away ##### Shelley Stayed 14 nights in Jul 2024 ### 10/10 Excellent #### Kara Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay at this property. Booked the maisonette for a family of 4 which was perfect. Rooms were good size, breakfast buffet had a great selection, pools were nice. Gym could be improved as well as an omelet station at breakfast! Overall great value and convenient location-10-15 min walk to Old Town. Beach just down the street on from of he property. Would recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/463b1e8b-5784-4ff9-9b0b-531e387681fc-1755169667818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8082f6dd-2ac8-46bb-bc10-508d83dd08c2-1755169674379.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kara Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Jeffrey Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel. Modern style. Perfect condition. ##### Jeffrey ### 10/10 Excellent #### Philip Oct 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Last minute choice but comfortable and quality room and breakfast. ##### Philip Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Omar Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The members of staff were amazing, some of the best customer service I’ve ever experienced. Great people, great food and the room was perfect. I’d definitely give more stars if possible and will of course be back when I’m next in Crete. They looked after us well, more than expected. 11/10 ##### Omar Stayed 9 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller Aug 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely room, helpful friendly staff ##### Verified traveller Stayed 8 nights in Aug 2020 ### 10/10 Excellent #### MARIE-NOELLE Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### MARIE-NOELLE Stayed 11 nights in Aug 2025 ### 10/10 Excellent #### Kim Ngan Jul 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay We are very happy with our stay. Good location (nearby and quiet). The staff was very friendly especially under the special circumstance of COVID. 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