Randolph Vacation Packages

The heating units ran all night which were noisy.

I arrived after dark and the hotel and the village were like a magical New England winter scene with sparkling lights everywhere. The proximity of the hotel to a typical New England church and numerous white painted wooden framed structures was a scene from our historical heritage. The hotel was reopened less than a year ago after extensive renovations. The outcome is a GEM. Decorations deserve an A+.

We used to spend a good deal of time in ludlow . Recently my wife and I have been visiting about once per year. Back in the day we very much enjoyed the castle inn for its great food. We thoghtvwe would stay for a couple of nights. We hoped to ski one day. We went into the inn with a big ski bag and they wanted us to climb 3 levels with it. Luckily there was a person who became available to help. The room was a large king. The furnishings were represetative of a classic inn. Very old but not broken or too worn. However the heat was set so high it was unconfortable with no mechanism to lower it. .it was very difficult to sleep . We also learned that they dont do dinners on sundays. So we changed some long standing plans. Upon asking if they had a shuttle to ski area we were told we needed to walk to the. hotel next door. Something untenable in ski boots. When we got back went to their gym. It was nice. But locker rooms were somewhat unkept and aged out Most disappointing was after our return to the room on day two the room was not cleaned. Upon reaching out they said there was no cleaning services for overnight guests. But if we needed towels they would bring it up. Given there was no dinner we found a place closer to the highway and decided to just headed home. We wanted to love the inn. But from our viewpoint if they want to remain the wonderful experience we expected they need to reconsider there amenities for folks looking for a memorable few days