Hotel Rio Queretaro

Property class: 3.5

Choose dates to view prices

At Hotel Rio Queretaro, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Dos Patios, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (1 Cama Matrimonial)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Matrimonial)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (1 Cama Queen)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (1 Cama Queen)

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Suite Junior

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Suite Junior

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Suite

Premium bedding, down comforters, pillowtop beds, in-room safe

Single Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

A hotel room with a large bed, bedside tables, a nightstand, and a lamp.

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Querétaro, a neighborhood in Querétaro, Hotel Rio Queretaro is in a regional park. Capuchin Crypt and Neptune Fountain are local landmarks, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Casa del Faldón. Traveling with kids? Consider Centro Cultural Tejeda and Centro Cultural Maestro Enrique Burgos Mondragón. Spend some time exploring the area's activities, including golfing and Segway tours. Visit our Querétaro travel guide
Map
Andador Matamoros 12, Centro Historico, Querétaro, QUE, 76000

What's nearby

  • Teatro de la Ciudad
    1 min walk - 0.1 km
  • Guerrero Garden
    2 min walk - 0.2 km
  • Querétaro Cathedral
    2 min walk - 0.2 km
  • Zenea Garden
    3 min walk - 0.3 km
  • Plaza de Armas
    7 min walk - 0.6 km

Getting around

  • Queretaro Intl. Airport (QRO)
    40 min drive

Restaurants

  • Almozero Centro
    3 min walk
  • La Parroquia de Veracruz
    3 min walk
  • Las Gorditas de Madero
    4 min walk
  • Dolce Bisquet
    1 min walk
  • piix café
    3 min walk

About this property

Hotel Rio Queretaro

  • Family-friendly hotel located in Downtown Querétaro
  • Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Rio Queretaro. The on-site Mexican cuisine restaurant, Dos Patios, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
  • You'll also enjoy perks such as:
    • Limo/town car service, full breakfast (surcharge), and bike rentals
    • Express check-out, express check-in, and babysitting (surcharge)
    • Free newspapers, a 24-hour front desk, and luggage storage
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as premium bedding and first-run movies, in addition to perks like pillow menus and laptop-compatible safes.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with rainfall showers and designer toiletries
    • 28-inch LCD TVs with premium channels and first-run movies
    • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 180 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 125 to 150 for adults and MXN 80 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Patios
  • El Rinconcito

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • In a regional park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2011

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 28-inch LCD TV with premium cable channels
  • First-run movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 350.0 per night
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 125 to 150 for adults, and MXN 80 to 100 for children
  • Airport shuttle fee: MXN 1400 per person (one-way)
  • Airport shuttle fee per child: MXN 1400 (one-way)
  • Nearby parking fee: MXN 180 per day(1148 ft away; open 24 hours)
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Rio Queretaro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Rio Queretaro?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel Rio Queretaro?

Check-out is at 1 PM.

Does Hotel Rio Queretaro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1400 per person applies.

Where is Hotel Rio Queretaro located?

This family-friendly Querétaro hotel is located in the historical district, steps from Teatro de la Ciudad, Museum of the Restoration of the Republic, and Museum of the City. Capuchin Crypt and Museo de Arte Sacro are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Rio Queretaro Reviews

8.6

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 293 out of 585 reviews
Rating 8 - Good. 205 out of 585 reviews
Rating 6 - Okay. 51 out of 585 reviews
Rating 4 - Poor. 18 out of 585 reviews
Rating 2 - Terrible. 18 out of 585 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito en el centro histórico, desde ahí puedes llegar a los distintos jardines y parques rápidamente, la atención del personal muy buena y las instalaciones de ven remodeladas, solo el agua caliente tardaba un poco en llegar pero de ahí todo excelente
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Loved the friendliness of the staff, the cleanliness, and the location! Close to coffee shops, restaurants, and museums.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de todo el personal, muy limpia la habitación. Ubicación excelente ya que puedes ir caminando y recorrer todo el centro historico
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción

Limpio y su personal muy amable, llegamos antes y nos dieron habitación, tiene calefaccion para noche frias, cobijitas tambien, todo cerca
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, facil llegar a cualquier parte del centro histórico, todo el personal muy atento y habitación muy limpia.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho el hotel
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El internet y wifi muy deficiente
Stayed 3 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gustó fue una falta de respero hacia mis padres por parte del que nos realizó el check in... también lo que no me gustó es que nos dieron una habitación mas pequeña de la acordada en la reserva...
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness
Too noisy on the rooms of the first floor, no warm water, old rooms. I reserved a king room and upon arrival told us they didnt have any availability.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay at Rio Hoteles in Querétaro! Everyone was very nice, but particularly Alejandro & Ricardo. My room was clean. It is noisy in the evening and you can hear the bell churches but I really didn’t mind. Ricardo was my Uber driver and took me to all the magic Pueblos around. I even met his Mom, who made me a Calavera Catrina make-up. The Hotel is well located in the Centro and near a beautiful park. I now have a new family in Querétaro!
Stayed 10 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 9 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Jesus and all hotel personnel were great.
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel céntrico para moverse y poder conocer el centro de la ciudad de Queretaro y de ahí puntos accesibles para poder conocer y moverse a los alrededores de la ciudad, el hotel en general limpio, tiene un restaurante con comida rica y económica y el personal del hotel muy accesibles y amables.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MB

Muy bien, bonito lugar, limpio, estupenda ubicación, muy buena relación calidad precio
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness, amenities
No respetaron mi reservacion de cama King size, me dieron otra con cama matrimonial y aunq ajustaron la tarifa estaba cerca de la cocina y el bar lo cual resultó ruidoso y molesto a la hora de dormir, la música seguía a las 23:30. Lo único que me agrado fue la cercanía al centro aunque no volvería a reservar ahí.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in the shower I let the water run about more than 5 minutes and nathing
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cercania a centro historico de la ciudad asi como la ayuda del personal
Stayed 5 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien con el hotel, a excepción de que el sábado 16 de sept se fue la luz y no tienen planta de luz, por lo que no pudimos dormir porque no había aire acondicionado y hubo calor, además de que no pudimos bañarnos porque tienen una cisterna con bomba eléctrica, ni para lavarlo cara ni dientes. Yo esperaba que nos reembolsaran el día pero no lo hicieron 😔
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, limpio, excelente servicio y muy buena ubicación.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check-in & check-out. Friendly helpful front desk staff. Huge room with a/c and perfectly clean. Only negative would be how long it took to get hot water in the shower (in excess of 10 minutes!). Perfect location in the city center. Great places to eat, drink, tours to take. Safe area. Great value!
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena !!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es maravilloso! La cocina deliciosa
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
El restaurante malo y muy caro Las almohadas en pesimas condiciones llenas de bolas
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
sigan superandose
Stayed 1 night in Jul 2023