Quartell Vacation Packages

Great location, parking, nice staff, good breakfast

The property is very modern and close to the city of Art and Science and train station. The room is clean and very spacious. The breakfast is great with freshly squeezed orange juice. Staff is very friendly and helpful

The room was quote narrow and frankly quite uncomfortable to move around and there was no space to place the suitcase. It was hard to move around without hitting a furniture. It was room 101. The bed was very comfortable and I slept very well. The breakfast was a little disappointing. There was a small selection of cheese, some ham and eggs but nothing extraordinary and if you came after 10.15 lots of things would be finished which was not great.

The Hotel is in a fabulous location in the historical part of Valencia however despite it being centuries old our room was a grey concrete painted box. Our room was a good size, very dark with an open bathroom! Not sexy at all when you’re travelling with a friend!! when getting ready, one of us had to brush our teeth with our eyes shut as the other one had a shower. There is a fridge in the wardrobe with a couple of soft drinks, one packet of crisps, and one tin of olives. This was meant to be replenished on a daily basis but wasn’t. There are no tea or coffee making facilities in the room so every time you need a hot drink, you have to call to reception. The staff got so fed up with us calling, they brought us a kettle so we could make our own however didn’t think to bring us milk and teabags. The hotel has not been sympathetically restored and there is no space to sit and relax. The outside space is a small triangle of decking with room for 15 people to sit, and a fish tank which they call a swimming pool. Our room overlooked a derelict building which was being renovated. The restaurant is a Michelin star with a limited menu, the bar is in the foyer. The breakfast was €29 each, and was mediocre at best. In our opinion the hotel does not represent a 5 star hotel, but it had ensured it had loosely ticked the boxes to meet the 5 star criterion. On a positive note the staff were amazing. We left disappointed and wouldn’t return or recommend.

great staff excellent facilities