Punta Sapone Tours and Activities

close to train station. No amenities in hotel but we didn't care. if you go to this hotel, your basic expectations for hospitality will not be met. Front desk personnel don't know anything about Customer service. They answer questions in a defensive manner as if you are accusing them of anything. They even have the audacity to raise their voice when you dare to ask again or clarify their responses because of the language barrier. They get annoyed as soon as they realize you don't speak Italian. The trip to airport was only 10 minutes. We arrived at 4am not knowing that it was closed until 4:30. We could have arrived at 5:30 but the front desk person didn't bother to tell us that they close the airport. She called a taxi for us and she told us the fare for the taxi was 30euros for the 10 minute ride. A little expensive. Old man in charge of dinning room and bar is the worst. Miserable and unapproachable. He responds with a bad attitude when asked any questions about breakfast. Don't you dare spill a little of anything. He will kill you with his eyes if he could. The place is clean but a little noisy. If you don't mind the terrible welcoming and bad hospitality, you can stay here.

This is a lovely hotel for relaxing & enjoying peace & tranquility of Salento The rooms are spacious lovely & super comfy beds & well cleaned every day The restaurant has a daily menu & food is great quality, my wife is Vegan and the staff & Chef made dinners for her every night!! The staff are absolutely awesome! Nothing is too much trouble for them they really are fantastic & worked hard to make our stay perfect for us Valentina Daisy Maria Marianna & Ricardo Thank you all so much!!