Serena Hotel - Exclusivo Adultos

Property class: 4.5

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Located close to Puerto de Punta del Este and Brava Beach, Serena Hotel - Exclusivo Adultos provides free cooked-to-order breakfast, shopping on site, and a library. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Treat yourself to a body scrub, a massage, or a manicure/pedicure at the onsite spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

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Showing 7 of 7 rooms

View all photos for Superior Room, Partial Ocean View

Room

Superior Room, Partial Ocean View

8.0 out of 10
Very good
(5 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

View from room

Suite, Ocean View

  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Room

Presidential Room

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, Sea View

Room

Premium Suite, Sea View

  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Sea View

Room

Premium Suite, Sea View

  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Sea View

Room

Premium Suite, Sea View

  • Sea view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Punta del Este, Serena Hotel - Exclusivo Adultos is on the beach. While the natural beauty of Brava Beach and Bikini Beach can be enjoyed by anyone, those looking for an activity can check out Puerto de Punta del Este. Splash Aqua Park and Arboreto Lussich are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Punta del Este travel guide
Map
Rambla Williman Parada 24, Punta del Este, Maldonado, 20100

What's nearby

  • A coastal city with a beach, high-rise buildings, and dense residential areas.
    Mansa Beach
    7 min walk - 0.6 km
  • Playa Las Delicias
    19 min walk - 1.7 km
  • Museum of American Art
    3 min drive - 2.1 km
  • San Fernando de Maldonado Cathedral
    4 min drive - 2.4 km
  • Peatonal Sarandí, Maldonado
    4 min drive - 2.3 km

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    16 min drive

Restaurants

  • Focaccia
    3 min drive
  • McDonald’s
    16 min walk
  • Beija Flor
    2 min drive
  • Classic Parillada
    2 min drive
  • Amorcito
    2 min drive

About this property

Serena Hotel - Exclusivo Adultos

  • Luxury hotel near Puerto de Punta del Este
  • Located close to Brava Beach, Serena Hotel - Exclusivo Adultos provides free cooked-to-order breakfast, shopping on site, and a library. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. Indulge in a body scrub, a massage, and a manicure/pedicure at the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool, along with free cabanas and sun loungers
    • Free self parking
    • Bike rentals, express check-out, and luggage storage
    • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All guestrooms at Serena Hotel - Exclusivo Adultos feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and Egyptian cotton sheets
    • Bathrooms with showers and free toiletries
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets and daily housekeeping

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Frequently asked questions

Does Serena Hotel - Exclusivo Adultos have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Serena Hotel - Exclusivo Adultos pet-friendly?

Yes, dogs are allowed at this property. There's a fee of UYU 2000 per pet, per day.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Hotel - Exclusivo Adultos?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Serena Hotel - Exclusivo Adultos?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Serena Hotel - Exclusivo Adultos located?

Nestled on the beach, this Punta del Este hotel is within 9 mi (15 km) of Puerto de Punta del Este, Brava Beach, and Bikini Beach.

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Reviews

Serena Hotel - Exclusivo Adultos Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 115 out of 217 reviews
Rating 8 - Good. 68 out of 217 reviews
Rating 6 - Okay. 21 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is amazing and there are alot of great ammenities in addition to the sunsets, amazing beach and views as well.as service.
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The only negative comment is the pool is dirty and not being cleaned at all. In everything else - good hotel and attentive personnel
Stayed 4 nights in Mar 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There were many things that were not clear before checking in, for example that the restaurant was closed, that we had to leave a deposit after checking in and that breakfast wasn’t included.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa experiencia, la amabilidad de las recepcionistas, mozos la verdad que la atención es excelente y el lugar trasmite una paz y tranquilidad ideal para desconectarte de todo, la accesibilidad a la playa que tiene el lugar es fantástico. 10/10 cuanto instalaciones y atención, muy acorde al precio lo vale es una experiencia única regresaré pronto.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel um pouco decadente

Sempre fui neste hotel para almoçar e a comida era maravilhosa, agora trocou o chef e a comida ficou ruim. O café da manhã também estava bem ruim O quarto é muito barulhento, como está quase na rua deveriam no mínimo colocar uma janela acústica A válvula da descarga travou logo no 1º dia mas demoraram 3 dias para consertar.
Stayed 7 nights in Jan 2024
Verified review

2/10 Terrible

Disliked: Amenities
Desastroso... Me la recomendaron mucho y al final un desastre todo. Habían alquilado el restaurante del hotel para un evento privado o sea tenías que ir a comer fuera. El servicio para tomar algo o picar algo en la piscina o playa era hasta las 5.30pm y nadie avisa nada. Para.colmo alquilaron parte del hotel para otra fiesta privada así q no se pudo ni dormir. Pediré mi retorno de dinero porque no lo merecen!!! Infórnense antes de ir, si tendrán fiestas privadas pq si hay alguna te quedas sin nada!!! Olvidaba, el Gerente se.le ve buena onda pero sin soluciones, y pa remate en la mañana en el desayuno se acabó el café... en fin!
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lindo hotel pero sin servicios habilitados El personal muy amable tratando de solucionar todo
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é lindo e confortável, especialmente os funcionários da recepção e da área da piscina. O restaurante é ótimo, mas caro (todos os preços são em dólar). O único senão é que, pelo nível do hotel, os pães e bolos do café da manhã podiam ser de melhor qualidade.
Stayed 5 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Varo relación precio calidad

Es un hotel muy bien ubicado, unico en Punta sobre la playa. Las instalaciones son buenas. Los empleados todos muy amables. Le falta detalles como un agua de cortesía en la habitación, servilletas. El desayuno malísimo, mermeladas de cuarta, yoghures todos con azúcar bebibles. panes solo lactal de bolsita.
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Colaboração para melhorar serviço restaurante

O hotel foi renovado em sua estrutura de quartos e piscina, o que ótimo. Contudo; o restaurante, café da manhã em especial, com serviço e organização deficitários, devendo retornar ao serviço e ao menu de comidas do recente passado, quando distinto e original proprietário. O restaurante não tem mais a qualidade e serviço de pessoal do passado. Uma pena, pois era bastante procurado em Punta, o que não mais ocorre.
Stayed 4 nights in Jan 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo

Boa tarde, fiz a reserva, foi debitado do meu cartão, cheguei lá e não tinha quarto, fiquei, não sabia o que fazer pois eram 2 da manhã e fiquei até as 4:00 ontem o rapaz da recepção conseguiu um hotel muito inferior pra eu poder apenas dormir e no outro dia cedo fui embora. Gostaria de saber como fica essa situação e estorno. Obrigado.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectaculares días

Excelente, servicio excepcional, calidad de bebidas súper, la comida puede mejor un poco
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal muy atento y un ambiente muy agradable.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, vista sensacional!
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Lindo, mas precisa de serviços de alimentação

O hotel é lindíssimo! Os funcionários super atenciosos. Na baixa temporada ( Junho) não tinha serviço de quarto e nem o restaurante funciona a noite de domingo a quinta. Contratamos a parte massagem e professora de yoga. Hotel lindo, mas precisa de serviços de alimentação na baixa temporada.
Stayed 5 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un gran hotel

Una muy buena estadía. Atención y servicio inigualables!
Stayed 6 nights in May 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada de mais Depois das 15:00hrs nada funcionava bar restaurante
Stayed 3 nights in May 2022
Verified review

2/10 Terrible

Disliked: Staff & service
Room was very small, limited hot water, no tissue paper, given view of parking lot not ocean as booked, asked for refund as wife was so unhappy we had to book other lodging, manager lied about giving refund and stiffed us for remaining 6 nights we didn't stay at this hotel.
Stayed 6 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Falta pouco pra ser ótimo

Hotel novo, limpo e localização boa. Ficamos 4 dias e o café da manhã foi rigorosamente o mesmo, bom mas com poucas opções. Chuveiro com pouca vazão de água.
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estrutura do hotel está muito deteriorada na área da piscina e praia. A dos quartos está um pouco melhor. Sou cliente há anos e não pretendo mais voltar.
Stayed 5 nights in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hay buena voluntad y disposición, pero la realidad es que el hotel se ha quedado muy viejo. Es una pena El lugar, indudablemente es el mejor. El servicio es bueno, siendo muy bueno el servicio de habitaciones Ninguna queja La única queja, es la falta de modernización. Las habitaciones han quedado obsoletas, pero sobre todo los baños. Hoy no se corresponden las estrellas con la calidad de las habitaciones . Los baños, lamentablemente son tercermundistas En todo lo demás, un notable alto.
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Primeira vez excelente, segunda nem tanto

Segunda vez que nos hospedamos no Serena. Na primeira vez a experiência foi muito legal, tanto que decidimos voltar. Dessa vez nos decepcionamos um pouco. O hotel é super bonito, pé na areia, tem um restaurante com vista do mar e serviço de praia. A área da piscina é linda e é o ponto forte do hotel. Por outro lado achamos o quarto ruim, desconfortável, extremamente pequeno, com pouco espaço para circulação (mal tinha espaço para abrir as malas). Isso realmente incomodou. Dessa vez achamos o valor da hospedagem muito alto para o que foi oferecido. Pelo menos na alta temporada, consideramos que não foi boa a relação custo benefício.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service close to the beach, great food and drinks.
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
This property is an absolute rip off for what you get. The room is ridiculously small and the mattress was terrible. It's so hard you feel like you are sleeping on a piece of wood. Room faced road which is extremely busy with traffic all day/night. Hard to sleep with all the cars racing by all night long. Food in restaurants is decent but extremely expensive. Condition of the resort is not good. The pool furniture is falling apart due to wear and tear. They do not clean the pool out. There was garbage on the floor of the pool, they never clean it. Some of the staff were nice/friendly. Others were less then helpful. I would not recommend this place to anyone, especially for the price they are charging. Not worth it.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel muito agradável. Quarto antigo mas confortável. Um pouco distante do centro da península.
Stayed 5 nights in Dec 2019