Forfaits vacances – Pontoon Beach

My family stayed at this establishment recently. We paid $325 for a family suite as we had 7 people staying. The room was not very clean. We took our kids to the pool where there was no pool towels at all. We went to the front desk to obtain some pool towels and they didn’t have any either. They gave us gym towels (the size you’d use to wipes sweat off your face) to use for the pool…The pullout bed had no bedding on it or in the room to utilize (even though we had 7 people on our check in list). When we went up front to get sheets and pillows, we were given 2 fitted sheets and a blanket with no pillows. Then for breakfast they had no protein items except boiled eggs. There was cereal, oatmeal, and waffles and a few others items. And it also was not ready at their 7am breakfast time. It was about 7:30 by the time these items were actually prepared. For an establishment that advertises this great breakfast with great amenities we won’t be staying there again. It was not worth the money we paid at all.

Excellent rapport qualité prix. Belle chambre. Petit-déjeuner correct.

Wow, que dire ? Avec cette hôtel on est replongé dans l'Angleterre de la reine Victoria. Le problème, c'est que c'est resté dans l'époque. La déco est lourde, l'ambiance poussiéreuse et les chambres auraient besoin d'un serieux coup de fraîcheur. Certes le petit-déjeuner est compris, mais il n'y a quasiment pas de table pour manger, juste des meubles de décoration d'antiquités. Du coup on doit manger sur des sofas. Le seul point un peu positif, la piscine est sympa. Donmage qu'il n'y avait de serviettes.

The staff was very nice and helpful.