Polcanto Vacation Packages

There was no staff on-site when we arrived, but we had been in touch with the hotel via WhatsApp all day, and they were super helpful and friendly! Entering the building was very easy, but the 3-person elevator was just a little squished. The room was as expected - the only downside was that the shower was only cold water (after running it for a few minutes) and the sink in the bathroom was only hot water! The room was warm when we entered, but we turned the air conditioning up and it was perfect by the time we arrived back for bed. All-in-all, it was a good stay overnight!

The property is very centrally located—just a short walk from the Duomo and the central train station, with easy access to the tram as well. I was pleasantly surprised by how convenient the location was. The staff were friendly, and the included breakfast was a nice way to start the day with a quick bite. The only suggestion I’d make is to provide a thicker blanket for added comfort.

Hands down the best place we have stayed. They accommodated to go breakfasts for our tours, arranged taxis, made cappuccino when we were heading out the door. Wonderful experience

This hotel is in a great location for easy access to the Ponte Vecchio, Boboli Gardens, Uffizi Galleries, Galleria dell'Accademia di Firenze, the Cathedral of Santa Maria del Fiore, and much more. The staff were welcoming and friendly, and they were also helpful when I unexpectedly needed a sewing kit. The hotel is beautiful and their morning breakfast was delicious and set in a gorgeous room with a lovely mural across the ceiling. The rooftop bar was a relaxing spot to enjoy a meal with a view. I highly recommend this hotel for a relaxing stay in Florence.