Playa de Monte Rio Tours and Activities

Very Disappointing Experience Definitely Not a Resort Our stay was extremely disappointing, and unfortunately, I cannot recommend this property. The breakfast was horrible. The bottled drinks were already opened/unsealed and appeared to have been refilled. The food was cold and the overall quality was unacceptable. The property is advertised as a resort, but our experience was very different. It felt more like individual apartments owned by different people and rented out to guests, rather than a properly managed resort. We stayed in apartment 221, and the condition was honestly shocking. There was an incredible amount of dirt and grime, unlike anything I have encountered in a hotel or resort. The apartment had a strong, unpleasant smell of humidity and an old, musty odor that made the stay very uncomfortable. We also had no water on two separate occasions during our very short stay. To make matters worse, the blanket provided for sleeping was covered in dust.

This hotel needs an update. Bathroom area needs a refresh, especially the shower stall. The TV in the bedroom was a 29" diagonal, too small for today's standards. The Buffett offerings were good, the food quality was average. Don't order fruit juices at lunch or dinner, you will receive concentrated beverages not natural fruit juices. The front desk staff, the cleaning staff and the rest of the hotel personnell did a great job making you fell wellcomed. The location of this hotel is great. I thought the general pool was too small for the amount of guests that were registered during our visit.