Phnom Aural Mountain Tours and Activities

The only negative were slow elevators. The roof top restaurant and pool were superb.

We stayed here at the end of our tour of Cambodia. We stayed at five star properties the whole trip and were frankly underwhelmed by Raffles in comparison. Essentially, it was the low season and they were short staffed. Concierge was often unattended, not enough staff around the pool that was often occupied with max guests. For the price we paid (for a shockingly small room that they advertised as a suite) we felt that the attentiveness to us as guest staying for four nights was lacking. In a more positive note, staying at Raffles is like stepping back in time and the actual building and the grounds and decor is lovely to spend time around. It’s just a bit soulless when it comes to the service.

Excellent, the staff were kind and the room was wonderful! Would highly recommend.