Hotel Penzance Promenade

Property class: 4

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At Hotel Penzance Promenade, you can look forward to a coffee shop/cafe, laundry facilities, and a bar. The on-site restaurant, The Beach Kitchen, features ocean views. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Panoramic Double or Twin Room

Room

Panoramic Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic Double Room

Room

Basic Double Room

7.6 out of 10
Good
(4 reviews)
  • 125 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Room

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 155 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Sea View, Sea Facing

Room

Superior Double or Twin Room, Sea View, Sea Facing

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 163 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Signature Room

Room

Signature Room

  • Sea view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room, 2 Bedrooms

Room

Family Quadruple Room, 2 Bedrooms

  • 190 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

A bedroom with a bed, a radiator, a window with curtains, and three framed pictures on the wall.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Penzance, Hotel Penzance Promenade is near a train station and near the beach. The area's natural beauty can be seen at Cornwall National Landscape and Marazion Marsh, while Penlee House Gallery and Museum and Acorn Theatre are cultural highlights. Grand Casino Amusements and Penzance Leisure Centre are also worth visiting. Visit our Penzance travel guide
Map
The Beach Club, 37 Western Promenade Rd, Penzance, England, TR18 4NW

What's nearby

  • A museum exhibit with historical artifacts, including a vintage bicycle and a display of old maps and travel posters.
    Penlee House Gallery and Museum
    6 min walk - 0.6 km
  • Penzance Beach
    5 min walk - 0.4 km
  • Union Hotel
    8 min walk - 0.7 km
  • The Exchange
    9 min walk - 0.8 km
  • Egyptian House
    9 min walk - 0.8 km

Getting around

  • Penzance (PZC-Penzance Train Station)
    16 min walk
  • Newquay (NQY-Newquay Cornwall)
    64 min drive

Restaurants

  • Pickle
    4 min walk
  • The Tremenheere (Wetherspoon)
    10 min walk
  • The Honey Pot
    9 min walk
  • 45 Queen Street
    10 min walk
  • The Globe
    10 min walk

About this property

Hotel Penzance Promenade

  • Upscale hotel by the sea
  • You can look forward to a coffee shop/cafe, laundry facilities, and a bar at Hotel Penzance Promenade. The on-site restaurant, The Beach Kitchen, features ocean views. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and luggage storage
    • Concierge services, tour/ticket assistance, and multilingual staff
    • A front-desk safe, a 24-hour front desk, and a porter/bellhop
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and offer amenities such as free WiFi, safes, and free bottled water.
  • Other amenities include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Hair dryers and shampoo
    • 28-inch flat-screen TVs with Netflix, streaming services, and digital channels
    • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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8.8 out of 10, Excellent, 494 reviews
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includes taxes & fees
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Frequently asked questions

Is Hotel Penzance Promenade pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 9.95 per night. Limited spots are available.

What time is check-in at Hotel Penzance Promenade?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Penzance Promenade?

Check-out is at 11:00 AM. Late check-out is available for GBP 20 (subject to availability).

Where is Hotel Penzance Promenade located?

With direct access to the beach, this Penzance hotel is within a 5-minute walk of Penzance Promenade, Wherrytown Beach, and Grand Casino Amusements. Penzance Beach and Penlee House Gallery and Museum are also within 10 minutes. Penzance (PZC-Penzance Train Station) is 16 minutes by foot and Penzance Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Penzance Promenade Reviews

8.0

Very good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 131 reviews
Rating 8 - Good. 43 out of 131 reviews
Rating 6 - Okay. 26 out of 131 reviews
Rating 4 - Poor. 10 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, very good food, very friendly staff,
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent location, staff friendly and helpful, very clean all round. Room was very small for what we paid.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good nice breakfast. Friendly.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - welcoming, friendly, cheerful, just lovely to be around. The food was amazing. The 4 cheese tortellini in particular was out of this world. The only issue I had was the striped carpet on the stairs. For some reason, it was really disorienting. I thought it was just me (I recently got new vari-focal glasses) but my husband thought the same.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; really friendly and helpful people - thanks for an enjoyable stay. Well located right on front between central Penzance and Newlyn. Main hotel spaces are light and spacious; nice venue for the good breakfast. Only giving 4 stars because bedroom in Annex was small, with small window (above head-height) and v. warm in July - it’s expensive for a room of that size and comfort.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a great location! When we got there, we found that we had been booked into a very small room, but upon talking to the receptionist, she booked us in a much nicer room for a very modest up charge. Breakfast was very good and included both hot and cold options for the same price.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Room 3 Excellent views. Comfortable room. Excellent breakfast freshly cooked.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and helpful. Coffees and teas available all day which was a lovely touch. Breakfast was really good, (compliments to the chef) and the hotel entrance is decorated nicely. However the room was dated and disappointing. Cleaniness is not a priority unfortunately. The towels were stained, the bathroom door would not close, bathroom curtain was stained, hairs in the bathroom and on one of the towels, bathroom sink had a crack in it and one of the taps was broken, cobwebs and dust in the bathroom and bedroom, broken lamp shades. Overall it was ok but the rooms need a revamp and better cleaning.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel looks a wee bit tired but the location is excellent. The views over the bay are stunning and you have direct access to the south west coastal path. There was a problem with our room but we were moved to another room. The room decor is lovely. Staff helpful and friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beach view room and it was amazing to look at the sea from the second floor. Breakfast was included within the superior room at a premium rate, but it was worth to pay more for the view. There was always water and ice tea at the counter and coffee machine available to get hot drinks at any time, which was great. Overall it was a great stay.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staffs are absolutely brilliant!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. Clean room, pleasant and helpful staff. Breakfast tasty with a good choice. Sea view from our room. Needs a lick of paint here and there and some carpets in corridors a bit threadbare. And no lift though staff assisted with our suitcase.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location on the promenade. Most staff generally very enthusiastic and helpful Room was generally good and comfortable. Good supply of tea and coffee making material and crisps and biscuits. However I needed to report that the bathroom door would not close properly. Bath sink looked cracked and shabby Breakfast on day 1 went smoothly. Table was laid and the hostess on duty was very helpful and keen. Breakfast on day 2 not so good. Arrived in the dining room to find plenty of empty tables but none had been cleared away and relaid. Had to sit at one with dirty plates and cups and cutlery. No orange juice available until asked for. There were no croissants at the buffet breakfast and when my wife asked she was told that there werent any. Hostess seemed more interested in her phone messages than looking after customers. But apart from the glitches outlined and the expensive bar drinks our stay was OK
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, clean and cosy however unfortunately the breakfast on the first day was not cooked and gave me food poisoning, they tried to compensate the issue with providing a complimentary light dinner and soft drink. One member of staff asked on several occasions if I was ok which was kind.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Warm welcome, clean and comfortable, excellent location, great staff
Stayed 6 nights in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
3/5 – Decent stay, but tight on space Overall an okay experience. The room was quite small for two people on a week-long trip — storage was limited and we genuinely struggled to find space to open and access our suitcases properly. It's also not a modern hotel, though that's probably fairly typical for the area. There's also no lift, which made carrying heavy luggage up to the room a real struggle. The hotel is right next to a main road, so it was noisy even with the windows closed. On the plus side, the staff were helpful throughout, and the chef was friendly and made a nice impression. The location is a real strength — easy access to both bus and train, so getting around Penzance and beyond was convenient. Given the price we paid, though, it didn't quite feel like it matched the value — for the cost, I'd have expected a bit more in terms of room size and amenities.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Rooms were comfy, staff really helpful and breakfast very tasty
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful all round.

A lovely room with a great view and a cracking breakfast. Staff were very hospitable. Would certainly stay here again.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Amenities
Good location, very clean room, good service, will stay there again.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on promenade. Clean and comfortable. Friendly staff. Nice breakfast choices.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, right next to the sea, reasonable pric

Nice clean and traditional house hotel. Polite and helpful staff. Highly recommended.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and helpful, lovely room with a view of the seafront Excellent location and facilities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel

Very welcoming friendly hotel. Great breakfast. If we stayed again I would upgrade to a sea view room as they were considerably bigger than the standard double we had.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

everything great. Staff were particularly good the only issue was the window didnt shut properly
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't know where to start... I booked a standard double room, based on the pictures I saw online. They should have to tell you there isn't enough room to have a full size suitcase and 2 adults in this room.the bed was so close to the wall it was hard to get in and out of bed. We had to rig a little corner shelf they had for tea and coffee to make our case fit. If you were just there for a night with a backpack fine, but we were traveling from the states for 2 weeks, so a big case was needed. The room itself was very clean, the bathroom was very roomy and bright. We did ask if there were other rooms available, unfortunately not for the first 2 nights, then we were able to move up to a king room. What a great room that was. The staff here was great. The breakfast was very good
Stayed 3 nights in May 2026