Take advantage of a garden, an arcade/game room, and a library at Shap Wells Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Penrith is home to Shap Wells Hotel. The area's natural beauty can be seen at Yorkshire Dales National Park and Ullswater. Kennedys Fine Chocolates and Appleby Leisure Centre are also worth visiting. Visit our Penrith travel guide
Shap, Cumbria, Penrith, England, CA10 3QU
What's nearby
Eden Valley
8 min drive - 11.3 km
Yorkshire Dales National Park
9 min drive - 12.7 km
Lowther Castle and Gardens
17 min drive - 22.7 km
Tebay Park
8 min drive - 10.1 km
Lowther Park
15 min drive - 19.7 km
Getting around
Penrith Station
16 min drive
Durham (MME-Teesside Intl.)
107 min drive
Restaurants
The Greyhound Hotel
5 min drive
Crown Inn
6 min drive
The George Hotel
4 min drive
The Butchers Crosby
9 min drive
Stainmore Cafe
6 min drive
About this property
Shap Wells Hotel
Hotel near Yorkshire Dales National Park
You can look forward to a garden, an arcade/game room, and a library at Shap Wells Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
Free self parking
Full breakfast (surcharge), a vending machine, and newspapers in the lobby
Smoke-free premises, a billiards/pool table, and a banquet hall
Guest reviews say great things about the helpful staff
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
A bar/lounge
A restaurant
Things to do
Arcade/game room
Billiards/pool table
Gym
Library
Family friendly
Arcade/game room
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Limited room service
More
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 10.00 (subject to availability)
Late check-out fee: GBP 10.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Frequently asked questions
Is Shap Wells Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Shap Wells Hotel?
As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on Nov 1, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Shap Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Shap Wells Hotel?
Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).
Where is Shap Wells Hotel located?
Situated in Penrith, this hotel is within 6 mi (10 km) of Orton Community Park, Yorkshire Dales National Park, and Shap Abbey. Great Asby Scar and Tebay Park are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shap Wells Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Had a lovely welcoming stay loved the character and history of the hotel, food was excellent, very peaceful quiet setting for relaxing has a stream in the woods were you can feed the red squirrels and birds, would definitely stay there again 😊
A grand hotel in the countryside, it's a shame the state it's in now.
The carpet is worn out in place's, the game's room is a complete mess and the hotel smells damp & musty.
The dining room is grand and well maintained, the food is pretty good.
The staff are friendly and helpful.
What a brilliant hotel! It was such a surprising place - we had walked over from Patterdale to Shap so needed a lift to the hotel. It is 4 miles outside the village along a busy road. The hotel is run by such kind, helpful staff who took great care of us. Our room was great, spacious, clean and warm. Food is good, breakfast generous. Good atmosphere with plenty of friendly guests. Highly recommend.
Stayed 1 night in Jun 2026
Verified review
8/10 Good
Elaine
Aug 21, 2026
Lovely old hotel out in the middle of nowhere. Ensure you follow hotel directions to get there, google sends you down an unkept road. We were not housed in the main hotel but in a separate building. There was no lift and we were on the second floor. Our party was all over 60, with one over 73, which wasn’t easy for carrying suitcases and we were not offered any assistance . The wifi was also poor in that building. On a positive note the food was excellent both dinner and breakfast were great, the only issue was we were unable to book in for dinner until 7.45 due to two coaches that were booked in prior.
Wonderful stay hotel full of character with lots of little hidden areas to just sit and chill. Very remote but if looking for a relaxing time ideal place. Also had red squirrel sanctuary on site.
Stayed 2 nights in Mar 2026
Verified review
8/10 Good
Diane
Mar 1, 2026
Liked: Cleanliness, staff & service
A quaint hotel in the middle of nowhere. Good room, friendly staff and a reasonable breakfast. Dinner was excellent.
Astaff very friendly, very accommodating with my daughter's medication storage needs. Nice room decorated in the Victorian style, beds were clean and comfy. Dinner was delicious and well worth the price of only £25 for two courses.
Beautiful setting in the fells of shap lovely for a walk with red squirrels to spot while out and about star gazing is possible with extremely low light pollution.
Wow. Amazing to find a Hotel like that in the middle of nowhere. While the decor is dated, the staff and food were great. We didn’t see any squirrels- which was a bit disappointing. Great walks around the area.
Shap Wells was an unexpected gem! The hotel was wonderfully decorated with stained glass and an “old world” feel. The room and hotel was clean and the food was excellent! The staff was very friendly and helpful. Parking space was generous and we certainly felt safe! Beautiful place to stay with an interesting history!
Quiet room on first floor. Friendly staff. Very clean but a bit dated (added to its charm). Adequate breakfast - cereals, fruit, toast, bacon, eggs etc, fruit juice.
Very isolated from anything else so ate evening meal in restaurant. Nothing special but filling.
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.