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Shap Wells Hotel

3.0 star property
Peaceful retreat with garden and library near Yorkshire Dales National Park offers billiards, meeting spaces, and comfortable surroundings for a relaxing getaway

Choose dates to view prices

Shap Wells Hotel offers a peaceful retreat with a garden and library. Guests enjoy a full breakfast, relax at the bar, and stay connected with WiFi. Located near Yorkshire Dales National Park, the hotel and its helpful staff receive positive reviews from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(24 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
Daily housekeeping
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

7.8 out of 10
Good
(7 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
Daily housekeeping
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
Daily housekeeping
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
Daily housekeeping
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Electric kettle
Desk
Daily housekeeping
  • 84 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
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About the area

Penrith is home to Shap Wells Hotel. The area's natural beauty can be seen at Yorkshire Dales National Park and Ullswater. Kennedys Fine Chocolates and Lakeland Bird of Prey Centre are also worth visiting. Visit our Penrith travel guide
Map
Shap, Cumbria, Penrith, England, CA10 3QU

What's nearby

  • 0_353007
    Yorkshire Dales National Park
    8 min drive - 11.4 km
  • Trees providing a natural frame
    Lowther Castle and Gardens
    14 min drive - 20.7 km
  • Tebay Park
    6 min drive - 8.8 km
  • Orton Community Park
    7 min drive - 9.0 km
  • Shap Abbey
    9 min drive - 12.0 km

Getting around

  • Penrith Station
    16 min drive
  • Durham (MME-Teesside Intl.)
    107 min drive

Restaurants

  • Butchers Arms
    10 min drive
  • The George Hotel
    4 min drive
  • Kings Arms Hotel
    5 min drive
  • Cross Keys Inn
    8 min drive
  • Tebay Service Station
    7 min drive

About this property

Shap Wells Hotel

Hotel near Yorkshire Dales National Park
You can look forward to a garden, an arcade/game room, and a library at Shap Wells Hotel. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Full breakfast (surcharge), newspapers in the lobby, and a banquet hall
  • An elevator, smoke-free premises, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, electric kettles, and heating

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8.6 out of 10, Excellent, 205 reviews
The price is CA $121
CA $145 total
includes taxes & fees
Mar 20 - Mar 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

Is Shap Wells Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Shap Wells Hotel?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on Apr 15, 2026 start from CA $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shap Wells Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10.00 (subject to availability).

Where is Shap Wells Hotel located?

Situated in Penrith, this hotel is within 6 mi (10 km) of Orton Community Park, Yorkshire Dales National Park, and Shap Abbey. Great Asby Scar National Nature Reserve and Great Asby Scar are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shap Wells Hotel Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 212 out of 537 reviews
Rating 8 - Good. 204 out of 537 reviews
Rating 6 - Okay. 89 out of 537 reviews
Rating 4 - Poor. 20 out of 537 reviews
Rating 2 - Terrible. 12 out of 537 reviews

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, classic oldy worldy feel to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
The room was very clean, parking was good and service at the bar was excellent. The staff in,particular were very kind and friendly, we enjoyed our stay very much and would stay there again,thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
A really friendly hotel
Stayed 1 night in Sep 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, room comfort
Lovely location. Staff extremely helpful
Stayed 1 night in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service

Business trip

Although the room looked a little dated (it is an old building) the staff were very pleasant and food was excellent. Drinks were a little on the expensive side, even for a hotel
Stayed 1 night in Oct 2025

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Easy check in from friendly helpful man on reception. Twin room was clean and a fair size .Beds were comfortable. An abundance of tea and coffee was available.
Stayed 1 night in Aug 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent facility. A true surprise!
Stayed 1 night in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 1 night. Staff very pleasant. Area beautiful and did briefly see one of the famous red squirrels. Seems to cater mainly for coach trips but they were well organised with this and it wasn't that impactful on us. Main eating area felt like a canteen. Room was reasonably comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a lovely location
Stayed 2 nights in Dec 2024

8/10 Good

Godfrey

Liked: Cleanliness, staff & service
A good stop overnight stopover. Excellent location and great seeing red squirrels in the grounds. Dinner too was top rate.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Really nice stay, beautiful surroundings, really friendly staff, rooms dated but comfortable, great shower, fresh towels every day and the breakfast was excellent. Would definitely stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Basic and dated but good value for money. Staff very friendly .
Stayed 2 nights in Jul 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful.

We love this hotel. The staff can’t do enough for you. The setting of the hotel is wonderful with many walks and the red squirrel sanctuary. The hotel is spotlessly clean. We will definitely go again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Characterful hotel with an interesting history. Our garden room was clean and comfortable and the staff were friendly and helpful. Good choice of dining options provided.
Stayed 5 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely old building in beautiful surroundings

Very comfortable and spacious rooms. Good, large portion meals. Beautiful river and red squirrels. Some hiccups with staff and systems, needs a good manager!
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, room comfortable with a lovely Lounge and Bar with beautiful fittings and decor. An amazing lift and great ambience in the Dining Room. A delicious dinner and breakfast. A stunning after dinner walk in picturesque surroundings. Could do with an advertising board nearer the M6 as you are such a hidden gem!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very remote location. Hotel was a little tired but the room was clean and the staff were very friendly and helpful. Food was excellent. Large car park and good WiFi. Would recommend.
Stayed 1 night in Apr 2025

8/10 Good

Ethan Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Stayed 1 night in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing weekend excellent service and food
Stayed 2 nights in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely 'ArtDeco' hidden gem off the M6. Old quaint place that looks like a set off Hercule Poirot. Dining room is like being on the Titanic ! Lovely staff and great breakfast. Enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay.

Very pleasant staff, from arrival check in to departure this stay was first class. The hotel is quaint, traditional and provides a very pleasant atmosphere. Food selection was good and also value for money. I will certainly use the hotel again in the future and would not hesitate to recommend it to family or friends.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

SARDHA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and quiet location
Stayed 1 night in Apr 2024