Parc LaFortune

They did not bring me sheets after hours and hours of asking, they brought wet sheets, then brought dirty sheets, then after I walked them down, they never brought sheets and I sleep with one sheet. The last time I was there I had to change rooms because there were dirty hand towels hanging from the shower bar. I don't want to comment on what that might have been from but it was gross. I mean the restaurant was nice, breakfast was great. The staff was nice, but they have a big disconnect it seems like. The window from the parking garage was still broke from my August 26th stay until my stay September 21. It looked trashy. The hotel was in a good location but needs a little help. Some towels were older. I mean it was maybe a 5 out of 10 then with the issues with the sheets I give it a 4 out of 10. Now the manager did address the issue, so I'll give them that. but I'm a guest at a hotel, I want to sleep in a nice clean place with clean sheets that is number one and that failed after 4 phone calls.

Perfect hotel for a one night stay near TUL. The airport shuttle drivers are ALWAYS friendly and helpful. Fast, easy check in/check out. The room was very clean and comfortable. Friendly staff and the machines were “Hot” for a change!

Merci pour l’accueil et le professionnalisme, pour le bon de réduction pour le restaurant. J’ai passé un très bon séjour. Brigitte