Acro Roc Tours and Activities

Great location. Very helpful staff

Very good hotel. Room overlooked the interior and was therefore a little dark, with limited lighting, but otherwise very good facilities. Simple things right - like a room safe at eye level, nespresso coffee machine, good shower over a good sized bath, comfortable bed. Very happy with our 4 nights here. Great location.

We arrived in Carcassonne on a beautiful sunny day, the hotel is beautiful, and perfectly located just a very short walk from the city walls. We checked in and Stefan was wonderful, we had issues with our car, he rang a local garage and even got us booked in. Our room was stunning with extremely comfortable bed - we had a room with the hot tub, which was perfect temperature, we ended up staying an extra night while the car was being fixed, which gave us the opportunity to explore the old town further, there is an excellent selection of restaurants and tapas available. There is also a secure car park at the rear of the hotel We would highly recommend Pont Levis Hotel, the staff are very friendly and helpful and we felt truly welcome and Stefan was so kind and really made our stay awesome. Everyone speaks good English which was helpful as our French isn’t great! If you need a garage we recommend ets Baruteau in Carcassonne