Splashdown Waterpark Vacations

The RIU London The Westminster is in a very good location for touring London. The hotel is well maintained, and the rooms are clean and comfortable. The breakfast offers a good assortment of fruits, pastries, eggs, cold cuts, and coffee. The housekeeping staff was generally good, but I didn’t quite understand why they didn’t remove the empty beer bottles the following day or replaced the used coffee mugs with fresh ones the following. It wasn’t a major issue, but it did stand out compared to the otherwise strong service. Perhaps I needed to set the items out side the door. Extremely happy with ability to refill water bottles at a water dispenser located in the hallway. This is an excellent idea. All staff interactions were excellent!

Stayed here as have previously stayed in a lot of Riu hotels in other countries and this did not disappoint. Spacious room and very clean. Air conditioning was good. Breakfast was one of the best I have had in a London hotel. Tube station very close. This hotel would be perfect if you were going to watch wicked as it’s so close by. Would definitely recommend staying here.

My reservation was cancelled on the arrival date, they never replied my messages. We had to sleep in the street. They said will be refunded but is registered as we stayed and no refund has need issued yet. Terrible