Ducale Palace Tours and Activities

I generally do not write reviews good or bad but for this hotel I will make an exception I am a Marriott titanium level but was not impressed with the Marriott hotels in Rome from previous stays. I tried this hotel and the best decision we made in hotels. It is a little gem in Rome. The staff were exceptional the room spacious and well appointed the breakfast awesome the location was close to everything and overall maybe the best overall hotel I have stayed in Europe. They made you feel at home and certainly did. Take a chance on this place. We were very impressed and can not wait to return.

Found bed bugs in the room and staff had not helped at all. Alternative room provided did not have enough beds and I had to sleep on the floor. After all I have been charged normally. Overall the dirtiest and unfair hotel I have ever been.

Property was nice, AC barely worked and they would turn it off randomly. Showers are extremely small and staff was not very helpful