Title: JR WEST GROUP VIA INN SHINOSAKA WEST - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=19254007&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JR WEST GROUP VIA INN SHINOSAKA WEST Modern comfort meets vibrant city life at this Osaka retreat where travelers can enjoy local cuisine while staying connected to home ## Photo gallery for JR WEST GROUP VIA INN SHINOSAKA WEST ![Reception - JR WEST GROUP VIA INN SHINOSAKA WEST (Osaka)](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/7890ef9e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - JR WEST GROUP VIA INN SHINOSAKA WEST (Osaka)](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/20390816.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, iron/ironing board, free WiFi, bed sheets - JR WEST GROUP VIA INN SHINOSAKA WEST (Osaka)](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/74c46868.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down comforters, iron/ironing board, free WiFi, bed sheets - JR WEST GROUP VIA INN SHINOSAKA WEST (Osaka)](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/167aae75.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - JR WEST GROUP VIA INN SHINOSAKA WEST (Osaka)](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/cff55903.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JR WEST GROUP VIA INN SHINOSAKA WEST offers a convenient base in central Osaka. Enjoy a buffet breakfast with local flavors, in-room WiFi, and on-site dry cleaning/laundry services. Guests praise the property's exceptional cleanliness. ## Reviews 8.0 Very good ## Popular amenities - Free WiFi - Air conditioning - Breakfast available - Parking available - Business services - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 24 - Dec. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 22 of 22 rooms ### View all photos for Economy Double Room, Non Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/c1593a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Non Smoking 8.0 Very good 15 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Economy Double Room, Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/c1593a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room, Smoking 7.8 Good 17 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Single Room, Non Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/167aae75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 8.4 Very good 34 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Economy Twin Room, Non Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/5c8e9458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room, Non Smoking ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Single Room, Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/167aae75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking 8.2 Very good 20 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Economy Twin Room, Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/5c8e9458.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Twin Room, Smoking 8.0 Very good 12 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Studio Single Room ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/5876e1f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Single Room - Sleeps 1 ### View all photos for Single Room, Non Smoking (A type) ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/e17de66b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking (A type) 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room, Smoking (A type) ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/e17de66b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking (A type) 7.2 Good 7 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, Non Smoking (A type) ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/e17de66b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Non Smoking (A type) ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Double Room, Smoking (A type) ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/e17de66b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Smoking (A type) 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating Refrigerator LCD TV Down duvet Private bathroom Hair dryer Shower/tub combination - 129 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Single Room Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/fa64e296.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room Smoking 8.0 Very good 1 review - Sleeps 2 ### View all photos for Deluxe Single Room Non smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/fa64e296.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room Non smoking - Sleeps 2 ### Single Room Non Smoking - Sleeps 2 ### Single Room Smoking - Sleeps 2 ### Economy Twin Room-smoking - Sleeps 2 ### Economy Twin Room-Non-Smoking - Sleeps 2 ### View all photos for Single Room A-smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/ba1960af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room A-smoking - Sleeps 2 ### View all photos for Single Room A-Non-Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/ba1960af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room A-Non-Smoking - Sleeps 2 ### View all photos for Via Inn Single Room Non-Smoking ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/16dec735.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Via Inn Single Room Non-Smoking - Sleeps 1 ### View all photos for Smoking Via Inn Single Room ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/w660h439x0y1-9668c046.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Smoking Via Inn Single Room - Sleeps 1 ### View all photos for Twin Room ![Down comforters, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/56926f44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-VIA-INN-SHIN-OSAKA-WEST.h19254007.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-VIA-INN-SHIN-OSAKA-WEST.h19254007.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.73525%2C135.49646&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Twg9jYltMuTRef54fZOD2QzFXEI=) 4-1-21 Miyahara, Yodogawa-ku, Osaka, Osaka-fu, 532-0003 #### What's nearby - Toyosaki Shrine \- 3 min drive \- 2.7 km - Juso-Ekimae Shopping Street \- 4 min drive \- 2.9 km - Sakaemachi Arcade \- 4 min drive \- 2.9 km - Dotonbori \- 10 min drive \- 8.3 km - Universal Studios Japan \- 20 min drive \- 12.1 km #### Getting around - Higashimikuni Station - 8 min walk - Shin-Osaka Station - 9 min walk - Itami Airport (ITM) - 24 min drive #### Restaurants - ‪麺や マルショウ - ‬6 min walk - ‪Starbucks - ‬2 min walk - ‪モスバーガー - ‬3 min walk - ‪がんこ 新大阪店 - ‬1 min walk - ‪磯一 - ‬3 min walk ## About this property ### JR WEST GROUP VIA INN SHINOSAKA WEST Hotel near Dotonbori JR WEST GROUP VIA INN SHINOSAKA WEST provides amenities like a grocery/convenience store and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self parking (surcharge), and an elevator - A vending machine, a 24-hour front desk, and a computer station - Guest reviews speak highly of the first-rate property condition Room features All 421 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Other conveniences in all rooms include: - Bathrooms with deep soaking tubs and bidets - LCD TVs with streaming services and digital channels - Refrigerators, electric kettles, and heating ## Similar properties ![Daily buffet breakfast (JPY 1430 per person)](https://images.trvl-media.com/lodging/20000000/19260000/19253800/19253739/398788bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR WEST GROUP VIA INN SHINOSAKA Higashiyodogawa - Free WiFi - Air conditioning - Breakfast available - Parking available 8.0 Very good 450 reviews CA $44 CA $49 total Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=19253739&PinnedHotelID=19253739&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9560000/9555400/9555331/6cccbb2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Shin Osaka Conference Center Yodogawa - Free WiFi - Restaurant - Air conditioning - 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Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children ### Family friendly - Grocery/convenience store - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Guidebooks - Laundry facilities - Shared microwave - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Computer station ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Thin carpet in room - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - 1 building - 11 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with digital channels - Streaming services ### Food and drink - Electric kettle - Refrigerator - Restaurant dining guides ### More - Air conditioning - Electrical adapters - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1430 for adults and JPY 1430 for children - Self parking fee: JPY 1000 per night (in/out privileges) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as VIA INN VIA SHIN-OSAKA WEST Via Hotel Shin Osaka West Via Inn Shin Osaka West JR WEST GROUP VIA INN SHINOSAKA WEST Hotel JR WEST GROUP VIA INN SHINOSAKA WEST Osaka JR WEST GROUP VIA INN SHINOSAKA WEST Hotel Osaka ## Frequently asked questions ### Is JR WEST GROUP VIA INN SHINOSAKA WEST pet-friendly? ### How much does it cost to stay at JR WEST GROUP VIA INN SHINOSAKA WEST? ### How much is parking? ### What time is check-in at JR WEST GROUP VIA INN SHINOSAKA WEST? ### What time is check-out at JR WEST GROUP VIA INN SHINOSAKA WEST? ### Where is JR WEST GROUP VIA INN SHINOSAKA WEST located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JR WEST GROUP VIA INN SHINOSAKA WEST Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 321 8 - Good 419 6 - Okay 194 4 - Poor 50 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Gary Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities A welcome, relaxing stay, thank you. Staff were kind and helpful. Hotel was heavily booked so we had to accept a smoking room, yet to their credit there was no odour. Couldn\`t ask for better. ##### Gary Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Bernardo Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was pretty good , close to the station its in an office area. So its pretty quiet Didnt try the breakfast there's a building in front with a lot of breakfast option you probably can fjnd something cheaper than the hotel breakfast pricr ##### Bernardo Stayed 8 nights in Sep 2025 ### 8/10 Good #### Martin May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient hotel close to Shin-Osaka station Simple hotel that’s conveniently located. Clean rooms, restaurant in the bottom with a very good Japanese breakfast buffet (not included in stay), also a 7Eleven in the bottom. ##### Martin Stayed 1 night in May 2025 ### 8/10 Good #### Montserrat Mateos Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is a little complicated to get to the right exit that leaves you close to the hotel from the train station, the hotel is a little old and the carpet could use a really good vacuum at the corners. The room is very small. But the bed is comfy, the amenities are good and the store at the lobby is very convenient. The breakfast is a little lacking in variety, but gets the job done ##### Montserrat Mateos Stayed 3 nights in Oct 2025 ### 8/10 Good #### Montserrat Mateos Oct 11, 2025 Liked: Cleanliness, staff & service, amenities The hotel is a little old and the rooms are very small. But the location is very close to Shin Osaka station so very convenient when arriving from there. The bed was good. The breakfast downstairs is from a restaurant and it was a little expensive for what they offered. The carpet edges were a little dusty and the overall vibe of the building is that it hasn't been renovated in a while. ##### Montserrat Mateos Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Masaki Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s about 7 minutes walk to Shin-Osaka Station via skywalk through a commercial building, which you can access after a minute walk outside. It’s like any other JR VIA hotels, so nothing fancy but everything is clean, at least in my opinion. I did not have much interaction with staff so can’t say they were good or bad. Overall, recommended. ##### Masaki Stayed 2 nights in Sep 2025 ### 8/10 Good #### david Mar 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stay was pleasant not crazy about 10 am checkout ##### david Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay One night only. Staff allowed us to leave bags for free in advance of check in, allowing us to explore Osaka without carting bags around. Pleasant staff, central location in Shinosaka. ##### Verified traveller Stayed 1 night in Nov 2024 ### 4/10 Poor #### Analuisa Jun 9, 2025 Liked: Amenities Disliked: Cleanliness Good in terms of amenities and the bathroom is average (a bit cramped), but the (smoking room) bedroom had a strong smell of smoke and the walls had some stains. There is an air purifier at least, but it doesn't remove the smell entirely; I had a hard time breathing at night. Staff were very nice if we needed extra help checking in/out. ##### Analuisa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### YOSHIO Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was able to spend a very comfortable time ##### YOSHIO Stayed 1 night in Dec 2024 ### 6/10 Okay #### Jessica Oct 24, 2025 Liked: Staff & service, amenities, property conditions & facilities If you’re a non-smoker/sensitive to stale cigarette air, definitely avoid booking the smoking rooms. I must have messed up or maybe they gave me the wrong room but I was stuck in a smoking room and the whole floor stank as soon as you step out of the elevator. The plus is that they do have air purifier floor machine in the room and a window that opens, which was very considerate to try and purify the air, but in the end the smell was just so strong. I also unexpectedly got a cold from the trip, so breathing the stale cigarette air was awful. Not sure if other floors with non smoking rooms smelled better… overall it’s clear this building is very old and in need of a deep clean. Underneath the bed was very dusty and my boyfriend was sneezing the whole time. Love that this hotel was right next to Shin Osaka station. They’re also building/renovating a floor 1 7/11\. Great location. But not necessarily a comfortable stay. ##### Jessica Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Benjamin Aug 31, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Fair hotel slightly let down by the shoebox rooms! This is a handy little hotel which, while a little out-of-the way from central Osaka, is useful in terms of affordability. It is also, usefully, a short walk from Shin-Osaka station, which affords a link to Osaka, as well as Kansai Airport and Universal Studios / Super Nintendo Land. Check-in is a lengthy, but simple, process and staff (while present) are unobtrusive. The atmosphere is quiet and the ambience is suitable for single travellers, or those with a friend. There are fair views of Osaka from the windows. The rooms, however, aren't very nice. They are clean and tidy, but oppressively small and cluttered. If you are travelling with anything more than one case, you will need to remove some things from your room in order to make space. Tea and coffee making facilities are provided, but the kettle is nowhere hear a plug socket, and the available socket has no table provided on which to rest the kettle. Rooms contain a pod shower and toilet; however, the shower is inaccessible for those with impaired mobility. The beds are incredibly uncomfortable with very hard pillows seemingly filled with rocks. As a traveller suffering from a neck injury, I found this unbearably painful. The hotel will not provide anything softer. Overall, this is an OK hotel for those wishing to explore Osaka on their own terms... but I wouldn't recommend it for a long stay, for reasons outlined above! ##### Benjamin Stayed 2 nights in Aug 2025 ### 8/10 Good #### Tsubasa Aug 3, 2025 Liked: Staff & service, property conditions & facilities Very reasonable to stay. Train access is good. ##### Tsubasa Stayed 1 night in Aug 2025 ### 2/10 Terrible #### brandon Nov 17, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Very strict check-in time (i was 15 minutes early), staff doing useless greeting when they could have been checking people in at the desk (very japanese use of staff), and the checkout is 10am!! The A/C didnt work at all, only heat. Dont stay here, even if you're desperate. Internet cafe or karaoke would be a better night stay ##### brandon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### YUSAKU May 22, 2025 Good ##### YUSAKU Stayed 1 night in Apr 2025 ### 8/10 Good #### John Mar 30, 2025 Good ##### John Stayed 1 night in Mar 2025 ### 8/10 Good #### Man Chung May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff totally can't speak English ##### Man Chung Stayed 1 night in May 2025 ### 8/10 Good #### haha Jan 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### haha Stayed 6 nights in Jan 2025 ### 8/10 Good #### Man Chung May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff cannot communicate by English ##### Man Chung Stayed 2 nights in May 2025 ### 10/10 Excellent #### Zifang Guo May 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities N/A ##### Zifang Guo Stayed 4 nights in May 2025 ### 8/10 Good #### Takaaki Dec 18, 2025 Liked: Cleanliness, amenities, property conditions & facilities ベッドの硬さが私の好みにあっていて、寝心地良かったです。 ##### Takaaki Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Tomoka Dec 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities チェックインも簡単で、久々に喫煙できる部屋だったのでかなりリラックスでしました。改装中で全館禁煙になるそうです。コンビニもこれから一階にオープンします。設備もすごく良かったです。 ##### Tomoka Stayed 1 night in Dec 2025 ### 8/10 Good #### Mitsunobu Dec 8, 2025 Liked: Cleanliness, amenities 朝食がとても美味しかったです。 次回滞在する際は、15分早起きして、ゆったりと食事を楽しみたいと思います。 ##### Mitsunobu Stayed 1 night in Nov 2025 ### 10/10 Excellent #### AIKO Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities 客室も綺麗で、今回2泊したんですげど、毎日掃除をしていただき、気持ちよく滞在できました。 本当にありがとうございました。 また、チェックイン、チェックアウト時にスタッフの方がすぐに聞いてくださり、安心して宿泊できました。 ありがとうございます。 また、宿泊したいと思います！ ##### AIKO Stayed 1 night in Dec 2025 ### 8/10 Good #### TAKAYA Nov 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities 朝食が量も多く良かったです！ ##### TAKAYA Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Aloft Osaka Dojima](https://www.expedia.ca/Osaka-Hotels-Aloft-Osaka-Dojima.h11718733.Hotel-Information) > > [The Royal Park Hotel Iconic Osaka Midosuji](https://www.expedia.ca/Osaka-Hotels-The-Royal-Park-Hotel-Iconic-Osaka-Midosuji.h39192278.Hotel-Information) > > [Hotel Granvia Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Granvia-Osaka.h45941.Hotel-Information) > > [Hotel THE LEBEN OSAKA](https://www.expedia.ca/Osaka-Hotels-HOTEL-THE-LEBEN-OSAKA.h72617906.Hotel-Information) > > [Hotel Royal Classic Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Royal-Classic-Osaka.h37670284.Hotel-Information) > > [Candeo Hotels Osaka Namba](https://www.expedia.ca/Osaka-Hotels-Candeo-Hotels-Osaka-Namba.h17556477.Hotel-Information) > > [Centara Grand Hotel Osaka](https://www.expedia.ca/Osaka-Hotels-Centara-Grand-Hotel-Osaka.h87802517.Hotel-Information) > > [APA Hotel & Resort Osaka Umeda Eki Tower](https://www.expedia.ca/Osaka-Hotels-APA-HOTELRESORTOSAKA-UMEDA-EKI-TOWER.h78647457.Hotel-Information) > > [Sotetsu Fresa Inn Osaka-Namba](https://www.expedia.ca/Osaka-Hotels-Sotetsu-Fresa-Inn-Osaka-Namba.h36246385.Hotel-Information) > > [Hotel Keihan Yodoyabashi](https://www.expedia.ca/Osaka-Hotels-Hotel-Keihan-Yodoyabashi.h17416154.Hotel-Information) > > [Hotel Monterey Grasmere Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Monterey-Grasmere-Osaka.h2492916.Hotel-Information) > > [The Royal Park Canvas - 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