Okurcalar Vacation Packages

We booked a family stay at the hotel but due to a last minute issue that denied the family boarding, we had to cancel our stay literally a few hours before we were supposed to arrive. We contacted the hotel as sson as we could and even though they were not obliged to refund our money, they did so in full and without any delay or fuss. These days this represents exceptional customer service and we are grateful to the Kremlin Palace for stepping up when our family holiday was ruined at the last minute.

Good hotel with all kind of activities, foods and drinks that you can imagine. The pools and beach are great.

Exceptional facilities and services

This resort is certainly not five star. It is just okay. Upon arriving at the resort on check in day, I was informed that the hotel was fully booked/over booked and even with prior months of a reservation in place. I was informed that I could not be put in the room I reserved because they did not have any

My wife and I stayed here for 6 nights, and the overall experience was wonderful. From the first moment, the attention and service never stopped. The food was well above standard hotel quality and exceeded our expectations—even better than a high-end restaurant outside. For a small extra fee, they offer great à la carte restaurants. We tried the Greek restaurant; the food, atmosphere, and experience were perfect. The evening shows and concerts were high-quality performances you would happily pay for outside. Rooms and pools were perfectly clean, and the service was incredibly fast. This is a true family hotel with everything planned for kids. However, even without children, you can enjoy the 16+ adult-only areas. Note: I wouldn't recommend it for single groups or solo travelers. They assign personal assistants you can reach 24/7 via an app for instant support. Our assistants, Ms. Evrim, Ms. Buket, and Ms. Aygül, were incredibly helpful and thought of every single detail for us. One small detail: if a calm, sandy beach is a must for you, the sea here might not be ideal. It was quite wavy during our stay, so we could only swim from the pier a few times. This wasn't a big deal for us and didn't ruin our vacation at all. Highly recommended!