Nixons Crossroads Vacation Packages

Kiara went out of her way to make my stay beautiful so I came back for another ten days

Condo was a bit dated, fan in bedroom is very noisy. Tiki Bar should be open every day for food and beverages. Thank you.

This was honestly one of the worst hotel experiences we have ever had, and definitely not what we expected for our family trip to Myrtle Beach. The room was extremely dirty and had a very strong, unpleasant humid/musty smell. Even worse, when we first checked in, there was HAIR EVERYWHERE in the bathroom. Finding hair throughout the bathroom immediately upon arrival made us seriously question whether the bathroom — or even the room itself — had been properly cleaned before we checked in. This is completely unacceptable for any hotel room. I went to the front desk immediately to report the condition and the horrible smell, but because the hotel was fully booked, they said they couldn’t move us to another room. They sent housekeeping to spray the room, which only masked the smell for about two hours before it came back just as strong. The lack of basic housekeeping amenities was also shocking. There were no dental kits available at the hotel. We were told to purchase them from the gift shop, only to find out that the gift shop was closed because it was Sunday! For a family of FOUR, we were provided with only tiny 2 oz bottles of shampoo and shower gel. If this hotel does not provide basic housekeeping/toiletry items such as dental kits, shampoo, conditioner, shower gel, etc., then this should be made VERY CLEAR to guests BEFORE they book. Guests deserve to know what will and will not be provided so they can decide whether they still want to book the hotel or, at the very le