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Snow Crystal

4.0 star property

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Close to Niseko Tokyu Grand HIRAFU, Snow Crystal provides amenities like dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this apartment offering ski equipment rentals, ski lessons, and ski storage. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Fireplace
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [The Vale Niseko, 166-9 Yamada, Kutchan, 044-0080 Niseko]

Guests must contact the property in advance for check-in instructions; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [The Vale Niseko, 166-9 Yamada, Kutchan, 044-0080 Niseko]

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests may be required to change rooms during their stay. Room upgrades are subject to availability.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are available for JPY 8400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 8400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 2 days.
Property Registration Number 3-643

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property

Frequently asked questions

Is Snow Crystal pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Snow Crystal?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Snow Crystal?

Check-out is at 10 AM.

Where is Snow Crystal located?

Located near the slopes, this Kutchan apartment building is within 1 mi (2 km) of Niseko Tokyu Grand HIRAFU and Niseko-Shakotan-Otarukaigan Quasi-National Park and close to winter sports such as snowmobiling. Noasc is 2 mi (3.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.8

Cleanliness

9.4

Location

7.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 1 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

Verified

10/10 Excellent

Nara

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great stay! Friendly Staff, comfortable quarters, and so convenient~
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome place to stay near Grand Hirafu.
Verified

10/10 Excellent

family of 4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely helpful staff nothing too much trouble

Close to chairlift and restaurants. Supermarket nearby. Spacious, plenty of heating to dry wet clothes as well as washer and tumble dryer. Beautiful view of Yotei. Great kitchen facilities. Not sure what else you could ask for. Highly recommend
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent apartment

Excellent 3 bedroom, 3 batheoom apartment. Perfectly suited for 4 adults and 2 children or any group of 6. Very close to the ski lifts. Very well equipped.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The location is amazing. The room is clean and tidy. But the reception girl is not good. When the day we arrived,nobody was at the reception,and the door was locked. We can’t go inside and it’s quite cold. After 5 mins,she showed up,and not going to help us with the luggages,just stand there.BTW,there are steps at the entrance of the hotel,so you have carry your luggages. And I booked a transportation service at 9am. But she knocked our door at 8:30am told us the car is here. I told her I already discussed with Timothy( from Snow Crystal) by Email before we came to Niseko that I need the car on 9am. And she talked me like:Have you seen the letter I put in your room? I was very upset at that moment.
Stayed 5 nights in Mar 2019
Verified

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect ski holiday lodging

I was there for a week of skiing in the Niseko Gran Hirafu area and the Snow Crystal was perfect in every way. The units are new, well kept and the concierge help was exceptional. The location is very close to the ski resort and within easy walking distance of many fine restaurants.
Stayed 7 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
perfect for family of 6, excellent location for the activities and nightlife
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ニセコ

レセプションに人が常時いないのが不便で、それ以外は全く問題ないく快適でした
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Charles

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in Jan 2024
Verified

6/10 Okay

eiji

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Delyse

Liked: Cleanliness, room comfort, communication
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Onradee

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Feb 2020
Verified

6/10 Okay

RYUTA

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2020