Consider a stay at Hotel Promenade and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant, Town Hall Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Located in Mbombela, Hotel Promenade is in the city center. Ster-Kinekor i'langa Mall and Nelspruit Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Nelspruit Private Nature Reserve and Riverside Casino Park. Traveling with kids? Consider Lowveld National Botanical Garden, or check out an event or a game at Mbombela Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Visit our Mbombela travel guide
Consider a stay at Hotel Promenade and take advantage of a poolside bar, a terrace, and a garden. The on-site restaurant, Town Hall Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self parking
Buffet breakfast (surcharge), tennis courts, and supervised childcare (surcharge)
Tour/ticket assistance, a banquet hall, and a front-desk safe
Room features
All 71 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with satellite channels
Balconies, childcare services, and coffee/tea makers
Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 140 for adults and ZAR 55 for children
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
The Hotel Bar and Terrace
Town Hall Restaurant
Things to do
Gym
Outdoor pool
Tennis
Family friendly
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Banquet hall
Built in 1950
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
More
Air conditioning
Iron/ironing board on request
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from October 19 2022 to October 18 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 55 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property class
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Frequently asked questions
Does Hotel Promenade have a pool?
Yes, this property has an outdoor pool.
Is Hotel Promenade pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Promenade?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Promenade?
Check-out is at 10 AM.
Where is Hotel Promenade located?
This family-friendly Mbombela hotel is located in a shopping district, within a 10-minute walk of Promenade Shopping Centre, Nelspruit Market, and Busamed Lowveld Private Hospital. Nelspruit High School and Nelmed Medicross Medical Centre are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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