Title: Scandic Narvik (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=891814&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Scandic Narvik Scandic Narvik offers relaxation and adventure with rooftop terrace views and bike rentals, perfect for downtime and exploration in the city center. ## Photo gallery for Scandic Narvik ![Lobby - Scandic Narvik (Narvik)](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/ead7d034.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Scandic Narvik (Narvik)](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/c1c219c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Scandic Narvik (Narvik)](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/523ed92b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar - Scandic Narvik (Narvik)](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/f3a5156e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop bar - Scandic Narvik (Narvik)](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/ef63e9b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Scandic Narvik is both a retreat and launch pad. Enjoy local specialties at Tind Restaurant, views from the rooftop terrace, or borrow bikes to explore. The property offers in-room WiFi, and visitors consistently praise the helpful staff. ## Reviews 8.6 Excellent ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Gym ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 Queen Bed ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/f51f3628.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 60 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Electric kettle Cable channels - 183 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room, 1 King Bed ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/6bea3229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 8.2 Very good 31 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Bathrobes Hair dryer Private bathroom Electric kettle - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Single Room ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/f51f3628.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.4 Very good 11 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Electric kettle Cable channels - 161 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Family Room (Standard) ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/c64efc16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Standard) 8.0 Very good 9 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Electric kettle Cable channels - 205 sq ft - Sleeps 4 - 1 King Bed OR 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Twin Room ![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/c64efc16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 8.6 Excellent 41 reviews ### Highlights Heating Free cribs/infant beds TV Blackout drapes/curtains Private bathroom Hair dryer Electric kettle Cable channels - 172 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/1000000/900000/891900/891814/d5714ebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Heating TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer Electric kettle Cable channels - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNarvik-Hotels-Scandic-Narvik.h891814.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNarvik-Hotels-Scandic-Narvik.h891814.Hotel-Information) ## About the area Located in Narvik, Scandic Narvik is in the city center and near the airport. Narvik War Museum and Ofoten Museum are cultural highlights, and some of the area's landmarks include Monument of War Narvik 1940 Bjerkvik and Evenestangen WWII Battery. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with rock climbing, mountain biking, and hiking/biking trails nearby. [Visit our Narvik travel guide](https://www.expedia.ca/Narvik.dx2617) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C68.43708%2C17.42641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MSV0_rta6Qts08t1zkJhMLLCCDs=) Kongensgate 33, Narvik, 8501 ### What's nearby - ![Signpost on top of Narvikfjellet in Narvik, Norway](https://images.trvl-media.com/place/6299093/9be4e49e-ed5b-46b5-977a-d4c5709ed70d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Narvikfjellet 18 min walk \- 1.5 km - Narvik War Museum 3 min walk \- 0.3 km - Gondol 4 min walk \- 0.4 km - Stolheis 6 min walk \- 0.5 km - Ofoten Museum 8 min walk \- 0.7 km ### Getting around - Narvik Station 11 min walk - Evenes (EVE-Harstad - Narvik) 51 min drive ### Restaurants - Shell Ankenes 5 min drive - Scandic Narvik 2 min walk - Tøttabar 2 min walk - Furu Gastropub 1 min walk - Manna Kaffebar 5 min walk ## About this property ### Scandic Narvik Upscale hotel in the city center You can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar at Scandic Narvik. Active travelers can enjoy cycling at this hotel. The on-site local cuisine buffet restaurant, Tind Restaurant, serves dinner. In addition to a gym and a business center, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike rentals, and self parking (surcharge) - An electric car charging station, express check-out, and multilingual staff - A banquet hall, an elevator, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All 148 rooms offer comforts such as laptop-friendly workspaces, as well as amenities like free WiFi. Extra amenities include: - Bathrooms with tubs or showers and hair dryers - 42-inch TVs with cable channels - Electric kettles, heating, and daily housekeeping ## Similar properties ![Desk, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/1000000/910000/909400/909358/3728a69b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quality Hotel Grand Royal Narvik - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.2 Very good 1,001 reviews CA $168 CA $188 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=909358&PinnedHotelID=909358&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/48000000/47080000/47077900/47077808/73bce759.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Narvik Hotel Wivel Narvik - Breakfast included - Free WiFi - Restaurant - Bar 9.0 Wonderful 326 reviews CA $162 CA $183 total includes taxes & fees Jan 28 - 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Restaurant - Gym 9.6 Exceptional 76 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=55177318&PinnedHotelID=55177318&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/29000000/28760000/28755600/28755543/1a8408aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tjeldsundbrua Hotel Tjeldsund - Breakfast included - Pet friendly - Parking included - Free WiFi 8.2 Very good 118 reviews CA $182 CA $205 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=28755543&PinnedHotelID=28755543&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=891814&PinnedHotelID=891814&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=891814,909358,47077808,104513161,111094) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Self parking on site (NOK 180 per day) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; NOK 200 per person - A bar/lounge - A restaurant ### Restaurants on site - Tind Restaurant - Tøtta Bar ### Things to do - Bicycle rentals - Gym ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 4,638 square feet of conference space - Business center - Computer station - Meeting rooms ### Outdoors - In the mountains - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 18 floors - Banquet hall - Comprehensive food waste policy - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - 42-inch TV with cable channels ### Food and drink - Electric kettle ### More - Desk - Heating - Laptop workspace - Phone - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: NOK 200 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: NOK 200 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of NOK 200 per accommodation, per night Welcoming dogs and cats only Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for NOK 200.0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately NOK 200 per person - Self parking fee: NOK 180 per day - Pet fee: NOK 200 per accommodation, per night - Early check-in fee: NOK 200 (subject to availability) - Late check-out fee: NOK 200 (subject to availability) - Rollaway bed fee: NOK 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Narvik Hotel Rica Narvik Narvik Rica Narvik Rica Hotel Rica Hotel Narvik Rica Narvik Rica Narvik Hotel Scandic Narvik Hotel Scandic Narvik Scandic Narvik Hotel Scandic Narvik Narvik Scandic Narvik Hotel Narvik ## Frequently asked questions ### Is Scandic Narvik pet-friendly? ### How much does it cost to stay at Scandic Narvik? ### How much is parking? ### What time is check-in at Scandic Narvik? ### What time is check-out at Scandic Narvik? ### Where is Scandic Narvik located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Scandic Narvik Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 478 8 - Good 388 6 - Okay 101 4 - Poor 22 2 - Terrible 14 ## Reviews ### 8/10 Good #### Helen Dec 22, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rom was very nice & breakfast was great! ##### Helen Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Mark Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff and decent sized rooms. ##### Mark Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Charnelle Jul 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Scandic Narvik was perfect for our two night stay. The room was excellent, with everything we could want. The view was tremendous as well. ##### Charnelle Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Russell Jun 21, 2025 Liked: Cleanliness Good location and breakfast, but a bit dated and bedding/pillows need a refresh. ##### Russell Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Verified traveller Nov 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great views Very good stay, picturesque place! ##### Verified traveller Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Alexander Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Centrally located in Narvik, close to shops, restaurants etc. Rooms with great views to the harbour or the mountains ##### Alexander Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Tracy Mar 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was freat. The choice for breakfast at no additional cost was fantastic. Spacious room, good view and staff were hepful and friendly. ##### Tracy Stayed 1 night in Mar 2025 ### 6/10 Okay #### Axel Aug 31, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Upper rooms have a nice view, location is close to the bus terminal and some restaurants. Breakfast is good though crowded during peak times when we were there. Maintenance could (and should) be better… new paint here and there, scratches all over in the elevator, room number sticker on the door missing edges. Cosmetical, yes, but good management should see all these things . Maybe major renovation is scheduled ahead of the ski world championships- that would explain. ##### Axel Stayed 2 nights in Aug 2025 ### 8/10 Good #### Paul Aug 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location and Breakfast. Good hotel and convenient location with a paid parking underneath. Breakfast was also of a good standard. ##### Paul Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Jul 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything worked well and the hotel was clean and comfortable ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### AIMIN Sep 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in is smooth and staffs are friendly and knowledgeable, highly recommended ##### AIMIN Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Chuenjit Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lofoten at Narvik Good accomodation and perfect location. Room is very clean and good comfortable. ##### Chuenjit Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Robert May 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional jotel, staff simply awesome, very helpful. The receptionist at the front desk was hugely helpful and provided us a great introduction to the city. Drinks in the bar at top of hotel in the evening very memorable AAA ##### Robert Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Rickey Oct 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was only a stop off point for our drive from the Lofoten Islands, back to Bodo. But it was an excellent choice! The staff was very friendly and helpful, and the upgraded room we were given was one of the nicest hotels we stayed at on our entire trip. I would highly recommend this hotel! ##### Rickey ### 10/10 Excellent #### Louise Nov 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room - spacious and nice view. Bathroom was fabulous and heated! Loved that it had tea making and a small fridge in the room. ##### Louise Stayed 3 nights in Nov 2023 ### 8/10 Good #### Lindsay Apr 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel close to everything. A nice hotel in the heart of town and 100 metres from the War Museum. Reception staff very helpful in solving a few issues we had and gave us an upgrade to a superior room on the 9th floor. From here we had magnificent views over the harbour. ##### Lindsay Stayed 2 nights in Apr 2024 ### 8/10 Good #### Tiia Evelin Kerli Aug 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9 It was nice and clean room. Great breakfast. ##### Tiia Evelin Kerli Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Kevin Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here. The room was clean and comfortable and large with an amazing view on the 12th floor. The breakfast was great, and the staff members were helpful. The location was solid on Narvik's main strip, with everything we did in walking distance. We parked in the nearby garage (practically connected to the hotel) and found the parking cost to be reasonable. We stayed only one night but would've loved to stay longer. We'd recommend! ##### Kevin Stayed 1 night in Aug 2024 ### 6/10 Okay #### Verified traveller Jul 29, 2024 Bed was too soft. Great breakfast! No AC. Slightly too stuffy. ##### Verified traveller Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Piia Oct 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel in deed. Happy staff, excellent service! Amazing breakfast. Only complain is parking garage. It was hard to get out of there. But that ain't even hotels own parking... ##### Piia Stayed 2 nights in Oct 2023 ### 8/10 Good #### James Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities First the good things - the room was quiet, comfortable and clean. The hotel is in a great location. The car park is next to the hotel but costs. Now the bad - we asked in the morning did we need to book the restaurant for dinner. We were told no. Just before it opened we asked for a menu which was given without comment. We arrived 15 mins later to be told it was fully booked and we would have to come back much later. After complaining we were given a table but the service was terrible. They were totally fixed on an arriving coach party. Many people complained it was unacceptable that so many people were turned away due to a buffet being provided to a coach party. ##### James Stayed 2 nights in May 2025 ### 8/10 Good #### Alan Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with good views all around. Next door to paid parking. Next door to the war museum and library, with some restaurants and shops nearby. When we were there it was very warm. The whole hotel is glass with only small window openings so the room was very hot. Breakfast was good, a buffet with a good selection. There is no bar but you can get drinks in part of the restaurant. ##### Alan Stayed 1 night in Jun 2024 ### 8/10 Good #### Claire Apr 12, 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Good hotel and location but a bit overpriced Good hotel in a good location in centre of town near to the museum, bus terminal and shopping centre. Staff were super nice and breakfast was great. Given the high price its a little disappointing for what it was. If you're skiing it's not so close to the cable car. You need to take a bus or walk for 30mins up steep hills. Overall a good hotel. But overpriced with some more cleanliness (I presume the room I had was not used for sometime) ##### Claire Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Leigh Mar 22, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities We arrived on Monday night 18th March at 10pm to a very quiet hotel and 1 EXTREMELY RUDE blonde female staff member working at reception who seemed very inconvenienced that we interrupted her conversation with her colleague by us simply arriving. We get to our room which had some missing/broken items. We noticed the bed pillows had next to no support and we wished to watch a movie to wind down before bed so after discovering that there was no way to contact reception from the room phone, I proceeded downstairs to kindly request a couple of extra pillows for the bed and to mention the room shortfalls. The rude staff member immediately said no, she did not think there were spare pillows and didn’t seem to care about the room condition, she said she will check the store room for extra pillows. After 20 minutes waiting near the lift I proceeded to return and ask if she had any luck finding some to which she said “no there is none, I checked the store room and we have no spare and the hotel is fully booked”. I let her know that I was waiting off to the side and that could see she didn’t leave the desk the and was talking to another colleague the whole time. So, no only did she lie about going to check and the hotel being full, she simply couldn’t be bothered and was offended that I called her out for her lying, lack of care and customer service. The hotel will know who this is staff member is working at the time on this date. Please follow this up. ##### Leigh Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Steven Dec 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities everything from check in to check out, except a little musty smell in the room, i guess because of winter ##### Steven Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Smarthotel Bodø](https://www.expedia.ca/Bodo-Hotels-Smarthotel-Bod.h71640516.Hotel-Information) > > [Home Hotel Skagen Brygge](https://www.expedia.ca/Stavanger-Hotels-Clarion-Collection-Hotel-Skagen-Brygge.h9837.Hotel-Information) > > [Atmospheric villa / hytte, cross country ski in ski out, short distance to ski area](https://www.expedia.ca/Trysil-Hotels-Atmospheric-Villa-Hytte.h39070294.Hotel-Information) > > [Thon Hotel Kristiansand](https://www.expedia.ca/Kristiansand-Hotels-Thon-Hotel-Kristiansand.h525642.Hotel-Information) > > [Hotel Victoria](https://www.expedia.ca/Stavanger-Hotels-Hotel-Victoria.h33317150.Hotel-Information) > > [Risør Hotel](https://www.expedia.ca/Risor-Hotels-Risr-Hotel.h8095118.Hotel-Information) > > [Enter Backpack Hotel](https://www.expedia.ca/Troms-Hotels-Enter-Backpack-Hotel.h921564.Hotel-Information) > > [Vinger Hotell](https://www.expedia.ca/Kongsvinger-Hotels-Vinger-Hotell.h481682.Hotel-Information) > > [Scandic Hamar](https://www.expedia.ca/Hamar-Hotels-Scandic-Hamar.h552139.Hotel-Information) > > [Hjorten Hotell Hitra](https://www.expedia.ca/Hitra-Hotels-Hjorten-Hotell-Hitra.h13132646.Hotel-Information) > > [Neset Skydsstasjon](https://www.expedia.ca/Flesberg-Hotels-Neset-Skydsstasjon.h82712897.Hotel-Information) > > [Kongsvinger Castle Hotel & Resort](https://www.expedia.ca/Kongsvinger-Hotels-Kongsvinger-Castle-Hotel-Resort.h16621156.Hotel-Information) > > [Brygga på Dønna](https://www.expedia.ca/Dnna-Hotels-Brygga-Pa-Dnna.h82092063.Hotel-Information) > > [Clarion Hotel The Edge](https://www.expedia.ca/Tromso-Hotels-Clarion-Hotel-The-Edge.h7540823.Hotel-Information) > > [Vøringfoss Hotel](https://www.expedia.ca/Eidfjord-Hotels-Quality-Hotel-Voeringsfoss.h693542.Hotel-Information) > > [Clarion Hotel Air](https://www.expedia.ca/Stavanger-Hotels-Clarion-Hotel-Air.h10984954.Hotel-Information) > > [Thon Hotel Arendal](https://www.expedia.ca/Arendal-Hotels-Thon-Hotel-Arendal.h525644.Hotel-Information) > > [F2 Hotel Harstad](https://www.expedia.ca/Harstad-Hotels-F2-Hotel-Harstad.h31325078.Hotel-Information) > > [Home Hotel Helma](https://www.expedia.ca/Mo-I-Rana-Hotels-Clarion-Collection-Hotel-Helma.h10082026.Hotel-Information) > > [Thorbjørnrud Hotell](https://www.expedia.ca/Jevnaker-Hotels-Thorbjrnrud-Hotell.h67624181.Hotel-Information) > > [Home Again Nygata 16](https://www.expedia.ca/Stavanger-Hotels-Home-Again-Nygata-16.h17756555.Hotel-Information) > > [Sandvika Camping](https://www.expedia.ca/Vagan-Hotels-Sandvika-Fjord-Sjhus-Camping.h22329426.Hotel-Information) > > [Skaret by Vander](https://www.expedia.ca/Troms-Hotels-Skaret-By-Vander.h87362014.Hotel-Information) > > [Clarion Hotel Energy](https://www.expedia.ca/Stavanger-Hotels-Clarion-Hotel-Energy.h8045778.Hotel-Information) > > [Bjerkvik Hotell](https://www.expedia.ca/Narvik-Hotels-Enter-Hotell-Bjerkvik.h111091.Hotel-Information) > > [Sørreisa Hotell](https://www.expedia.ca/Sorreisa-Hotels-Srreisa-Hotell.h10467412.Hotel-Information) > > [Austbø Hotell](https://www.expedia.ca/Vinje-Hotels-Austb-Hotell.h10426435.Hotel-Information) ### Flights > [Flights from Ottawa (YOW) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/yow/yyz/ottawa-to-toronto)