Naples Grande Golf Club Tours and Activities

We arrived to this hotel and pulled up underneath the bay to two gentlemen who asked what we needed. I told them we were checking in and they said go find a spot. Lucky for us we found a little spot right out front. We had to crawl out the sunroof to get out of our vehicle because the spots were so small. After checking in, I was told I was on the second floor. So I took the elevator to the second floor where I couldn’t find our room number. Little did I know that we were booked their motel across the street. So we climbed back into our vehicle and parked across the street. We also had another vehicle with us and had to pay to park $20 only good till midnight. So then after midnight, I had to go and pay another $20 for the extra vehicle for the following day. Our room was about 90% smaller than it is in the pictures. The only good thing I could say is that the place was clean. The bed was so small and uncomfortable. I couldn’t even sleep. And if I did happen to fall asleep, I woke up as soon as my husband moved because the bed was so squeaky. Our daughter was on the sofa bed and every time she moved it squeaked. Another bonus is that we have an extra remote for the TVs. Whenever I turned off the TV in the bedroom, well I guess I can’t really call it a bedroom because it didn’t have a door, but anyways, whenever I turned off our TV the living room TV turned on. Whenever we turned off the living room TV the bedroom TV turned on. But nothing else mattered except seeing my kid.

I was yelled at about fishing off the dock by the lady with tattoos and paper clips in her nose. Her “bedside” manner prompted a “harsh” response from me. She could have handled this differently with better diplomacy. Regardless, the lady who checked us in, helped us with a couple requests and answered our questions was “exceptional”. Please thank her on behalf of my wife and I. Your maintenance and ladies who clean the rooms were exceptional as well. Please thank them as well. We will stay at your resort in the future.

Very helpful staff, great Gulf side room. Undergoing some renovation so only one elevator working but didn’t create too much of a problem. Great location, nice people.