Title: InterContinental Nairobi, an IHG Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InterContinental Nairobi, an IHG Hotel Family-friendly hotel with 2 restaurants and a 24-hour fitness center ![View from room](https://images.trvl-media.com/lodging/1000000/20000/10900/10885/933b238f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Combined shower/tub, free toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/20000/10900/10885/2bdb72d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/10900/10885/feb9a7f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Club Twin Room (Floor Intercontinental) | View from room](https://images.trvl-media.com/lodging/1000000/20000/10900/10885/710a099d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily full breakfast (KES 2800 per person)](https://images.trvl-media.com/lodging/1000000/20000/10900/10885/d6ef4ad9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies InterContinental Nairobi, near Nairobi National Park, offers luxury with a poolside bar, sauna, two restaurants, outdoor pool, spa tub, and free in-room WiFi. Guests can also use the limo/town car service to explore the area. 8.4 Very good ## Popular amenities - Pool - Hot tub - Bar - Room service - Spa - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=10885&PinnedHotelID=10885&HadPinnedHotel=true®ionId=-1&adults=2) ### Deluxe Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 2 - 1 Twin Bed ### Superior Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 3 - 1 Twin Bed ### Deluxe Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 2 - 1 King Bed ### Superior Room, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 3 - 1 King Bed ### Superior Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 3 - 1 Queen Bed ### Deluxe Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 2 - 1 Twin Bed ### Club Room, 1 King Bed (IC) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 2 - 1 King Bed ### Superior Room ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 3 - 1 Twin Bed ### Superior Room, 1 Twin Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 3 - 1 Twin Bed ### Room, 1 Twin Bed (Club Floor Intercontinental) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillowtop bed Separate bedroom - Sleeps 2 - 1 Twin Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102575300/102575224/8fb72ac8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Gem Forest Hotel Nairobi - MGallery Collection Gigiri - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 28 reviews CA $183 CA $229 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Nairobi-Hotels-Gem-Forest-Hotel-Nairobi-Mgallery-Collection.h102575224.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=58d8938e-c947-4bff-bb91-edd03e825ec8&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/18000000/17600000/17595200/17595186/4d79c55e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Nairobi Airport by IHG Embakasi - Pool - Spa - Free airport shuttle - Parking included 9.4 Exceptional 1,001 reviews CA $182 CA $233 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=58d8938e-c947-4bff-bb91-edd03e825ec8&top_cur=CAD) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/3000000/2060000/2051800/2051788/2a1e5a12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tribe Hotel Gigiri - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 242 reviews CA $290 CA $371 total includes taxes & fees Nov 14 - Nov 15 [](https://www.expedia.ca/Nairobi-Hotels-Tribe-Hotel.h2051788.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=58d8938e-c947-4bff-bb91-edd03e825ec8&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/23000000/22420000/22412900/22412850/5dea9577.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 109 reviews CA $94 CA $120 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=58d8938e-c947-4bff-bb91-edd03e825ec8&top_cur=CAD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/23000000/22480000/22473200/22473160/5cb7f5be.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel & Residences Nairobi Highridge - Pool - Spa - Kids pool - Parking included 8.8 Excellent 224 reviews CA $224 CA $280 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=58d8938e-c947-4bff-bb91-edd03e825ec8&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ace7edf3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-InterContinental-Nairobi.h10885.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-InterContinental-Nairobi.h10885.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28796%2C36.81932&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Gpg7qvefGtiW13CvpuE9bdiwsQ=) City Hall Way, P O Box 30353, Nairobi, Nairobi, 00200 #### What's nearby - Uhuru Park - 2 min walk - 0.2 km - Kenyatta International Convention Centre - 5 min walk - 0.5 km - City Market - 7 min walk - 0.6 km - University of Nairobi - 12 min walk - 1.0 km - Yaya Centre - 5 min drive - 4.4 km #### Getting around - Nairobi Station - 21 min drive - Nairobi (WIL-Wilson) - 10 min drive #### Restaurants - ‪680 Hotel Nairobi - ‬6 min walk - ‪Chinese Corner Prestige - ‬5 min walk - ‪Garden Square - ‬3 min walk - ‪Big Square - 680 - ‬5 min walk - ‪Cafe Deli - ‬6 min walk ## About this property ### InterContinental Nairobi, an IHG Hotel Family-friendly hotel near Nairobi National Park You can look forward to a poolside bar, a terrace, and a coffee shop/cafe at InterContinental Nairobi, an IHG Hotel. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services. You'll also enjoy perks such as: - An outdoor pool - Free self parking - Limo/town car service, full breakfast (surcharge), and babysitting (surcharge) - Multilingual staff, wedding services, and 10 meeting rooms Room features All 326 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Extra amenities include: - Childcare services and free infant beds - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Bathrooms with shower/tub combinations and free toiletries - 42-inch LCD TVs with premium channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/18000000/17600000/17595200/17595186/4d79c55e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Nairobi Airport by IHG Embakasi - Pool - Spa - Free airport shuttle - Parking included 9.4 Exceptional 1,001 reviews CA $182 CA $233 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=17595186&PinnedHotelID=17595186&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self parking, free valet parking](https://images.trvl-media.com/lodging/19000000/18800000/18799400/18799343/c3d0f99b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Karolinas Homestay Near JKIA Embakasi - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=18799343&PinnedHotelID=18799343&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12950000/12944200/12944190/8057c91e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Nairobi Hurlingham Woodley - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 217 reviews CA $139 CA $173 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=12944190&PinnedHotelID=12944190&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/21000000/20020000/20019300/20019201/fbd391b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Nairobi Westlands Muthangari - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 721 reviews CA $92 CA $113 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=20019201&PinnedHotelID=20019201&HadPinnedHotel=true®ionId=-1&adults=2) ![Free self parking](https://images.trvl-media.com/lodging/10000000/9750000/9746700/9746656/5385aef9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Maison Royale Westlands - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 396 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=9746656&PinnedHotelID=9746656&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39490000/39484300/39484258/8c3ebef3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residence, Nairobi Arboretum Kilimani - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 252 reviews CA $220 CA $274 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=39484258&PinnedHotelID=39484258&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/28000000/27690000/27680200/27680190/0682fdbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosy and spacious 3 Bedrooms apartment near JKIA Airport. Embakasi - Kitchen - Washer - Free WiFi - Parking available 7.8 Good 6 reviews CA $70 CA $112 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=27680190&PinnedHotelID=27680190&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Limo/town car service - Free self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 6:00 AM to 10:30 AM for a fee: KES 2,800 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Hot tub - Outdoor pool - Piano - Sauna ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 10 meeting rooms - 13,596 square feet of conference space - Business center ### Outdoors - Barbecue grill - In a national park - Terrace ### Spa - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 7 floors - Ballroom - Built in 1968 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Free crib - Hypo-allergenic bedding - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Laptop workspace - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for KES 3500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately KES 2800 per person - Airport shuttle fee: KES 4000 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: KES 3500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as InterContinental Hotel Nairobi InterContinental Nairobi Nairobi InterContinental Intercontinental Nairobi Hotel Nairobi InterContinental Nairobi Hotel InterContinental Nairobi InterContinental Nairobi an IHG Hotel InterContinental Nairobi, an IHG Hotel Hotel InterContinental Nairobi, an IHG Hotel Nairobi InterContinental Nairobi, an IHG Hotel Hotel Nairobi ## Frequently asked questions ### Does InterContinental Nairobi, an IHG Hotel have a pool? > Yes, this property has an outdoor pool. ### Is InterContinental Nairobi, an IHG Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at InterContinental Nairobi, an IHG Hotel? > Self parking is free at this property. ### What time is check-in at InterContinental Nairobi, an IHG Hotel? > Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at InterContinental Nairobi, an IHG Hotel? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Does InterContinental Nairobi, an IHG Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of KES 4000 per vehicle applies. ### Where is InterContinental Nairobi, an IHG Hotel located? > This family-friendly Nairobi hotel is located in a national park, within a 5-minute walk of Kenyatta Mausoleum, Uhuru Park, and Nairobi Gallery. Parliament Building and City Hall are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## InterContinental Nairobi, an IHG Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 109 8 - Good 105 6 - Okay 38 4 - Poor 9 2 - Terrible 4 ### 10/10 Excellent #### Marcel Mar 10, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Merci pour tout Tout simplement parfait. Tres bon rapport qualité prix ##### Marcel Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller Mar 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel des années 30... Rapport qualite prix élevé ##### Verified traveller Stayed 5 nights in Mar 2020 ### 6/10 Okay #### Sergio Feb 23, 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Not really 5 star hotel We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience ##### Sergio Stayed 1 night in Feb 2020 ### 8/10 Good #### Martina Feb 20, 2020 Liked: Cleanliness, staff & service #### Great Staff but hotel needs renovations The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back. ##### Martina Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Timothy Feb 18, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days. ##### Timothy Stayed 3 nights in Feb 2020 ### 8/10 Good #### Liselotte Feb 16, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fin beliggenhed - Dejligt værelse/ god betjening Meget venligt personale. Fint værelse og rigtig god beliggenhed. Madsen var fin ##### Liselotte Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Feb 16, 2020 Liked: Cleanliness, property conditions & facilities, room comfort The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer. ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### SEONGWON Feb 12, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rooms are clean and the staff are kind. ##### SEONGWON Stayed 4 nights in Feb 2020 ### 8/10 Good #### Verified traveller Feb 2, 2020 Liked: Cleanliness, staff & service, amenities The staff is attentive and kind, and I was consistently impressed by the size of the team. Between hotel staff and security, there were team members everywhere. The room was well appointed, and the WiFi was stable enough to have FaceTime audio calls that were not marred by technical problems. Higher bandwidth platforms with video were a little dicey, but still workable. The only aspect of the hotel that I would have liked to see improved is the physical plant. The hotel is showing its age a bit. One can see wear and tear with a bit more than a passing glance. Such items are not mission critical though. Did the condition of the physical lobby bar mean the staff couldn't serve drinks or food, not at all. However, if the hotel wishes to maintain its five star standing, a little attention to some of it structures would help. Overall, it's a very nice property, a good room, and great staff. ##### Verified traveller Stayed 6 nights in Jan 2020 ### 6/10 Okay #### Enno Jan 24, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok dans plus. Il faudrait une bonne rénovation. ##### Enno Stayed 4 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 11, 2020 Liked: Cleanliness, staff & service, amenities ケニアは初めてで余り参考にはならないかも知れませんが全体的にはとても良かったと思います。ただ、窓に大きな隙間があり蚊の侵入に気を遣いました。また、部屋の明かりが暗かった事もあります。 ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 10, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and service people in the hotel, all arrangements, business lounge, restaurants, etc ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Joseph Oct 28, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Professional and friendly staff! Fantastic service from all staff, throughout the hotel. Genuinely welcoming - making the entire Nairobi experience positive. It feels very safe and secure. Rooms are large and well furnished and food offering is good. Could do more to reduce single use plastic in the bathrooms though! ##### Joseph Stayed 4 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Oct 22, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 吹风筒很脏，热水器很脏，电话是坏的，熨板是破的。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。 ##### Verified traveller Stayed 3 nights in Oct 2019 ### 8/10 Good #### Amos, Lagos Oct 21, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room are fantastically set out and clean. Staffs are friendly and appealing..... ##### Amos Stayed 7 nights in Oct 2019 ### 8/10 Good #### PETER Oct 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay. Staff was incredible. Club lounge was nice. Need new pillows. ##### PETER Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Verified traveller Oct 18, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good,location was excellent.Staff is helpful. ##### Verified traveller Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Kennedy, London Oct 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is perfect and the staff are very helpful and always smiling ##### Kennedy Stayed 1 night in Oct 2019 ### 6/10 Okay #### Verified traveller Sep 30, 2019 Liked: Cleanliness, staff & service Great location, excellent staff. Pretty good breakfast. Property is old and needs upgrading. It shows in the poor quality and age of the fittings in the rooms. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Terence Sep 14, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is an excellent international 5 stars hotel although it is 50years old. The management is top class. The breakfast is very delicious and many options! It is also close to the national park! Nice stay as a whole! ##### Terence Stayed 4 nights in Sep 2019 ### 8/10 Good #### Verified traveller Sep 5, 2019 Liked: Staff & service, amenities, property conditions & facilities Very helpful staff. Short stay and mainly used In Room services which was excellent. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフの対応が素晴らしい。 ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 28, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ottimo un classico hotel, ben tenuto ed in ottima posizione ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were particularly welcoming. Evelyn at the front desk did an outstanding job and so did Michael with Room Service delivery. I felt very welcome from the moment I walked in. Because of a previous complication with a reservation due to Expedia’s interface, I was not sure how things would go. I picked this hotel because it was international class, had late night check-in, which surprisingly is not common across the board at top Nairobi hotels, it had a very nice pool and is also in the city center, so it is easy to walk about the city. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Alpay Aug 19, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nairobi'de en iyi adres Nairobi genelde güvenlik sorunları alan bir kent olarak öne çıkmaktadır. ancak biz doğrusu kendimizi son derece güvende hissettik. Akşam saatlerinde dışarı çıkmama konusunda uyarıldık ve bu uyarıyı da dikkate aldık. Hotelin konumu ve hizmet gerçekten mükemmel. Akşam yemeklerini de Hotelde aldık. Nairobi'de doğrusu daha kaliteli yemek yiyebileceğiniz bir yer de bulunmuyor. Gerek konumu, gerekse hizmet kalitesi ve de Restoranın kalitesi ile tek kelimeyle Nairobi'de en iyi adres. ##### Alpay Stayed 2 nights in Aug 2019 ## Expedia's Latest Trends ### Hotels > [Park Inn by Radisson Nairobi Westlands](https://www.expedia.ca/Nairobi-Hotels-Park-Inn-By-Radisson-Nairobi-Westlands.h17924777.Hotel-Information) > > [Pet-friendly Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels-Pet-Friendly-Hotel.0-0-d4115-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [The Boma Nairobi](https://www.expedia.ca/Nairobi-Hotels-The-Boma-Nairobi.h5366015.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Hotels with Free Airport Shuttle in Vancouver](https://www.expedia.ca/Vancouver-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d178315-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [The Parkdale Hostellerie](https://www.expedia.ca/Toronto-Hotels-The-Parkdale-Hostellerie.h18335527.Hotel-Information) > > [Hotels near Kingston Penitentiary](https://www.expedia.ca/Kingston-Penitentiary-Hotels.0-l553248621533087434-0.Travel-Guide-Filter-Hotels) > > [Tamarind Tree Hotel](https://www.expedia.ca/Nairobi-Hotels-Tamarind-Tree-Hotel.h20610178.Hotel-Information) > > [Homewood Suites by Hilton Calgary-Airport, Alberta, Canada](https://www.expedia.ca/Calgary-Hotels-Homewood-Suites-By-Hilton-Calgary-Airport.h6525287.Hotel-Information) > > [Nova Inn Inuvik](https://www.expedia.ca/Inuvik-Hotels-Nova-Inn-Inuvik.h22213008.Hotel-Information) > > [Hotels in Amsterdam](https://www.expedia.ca/Amsterdam-Hotels.d178229.Travel-Guide-Hotels) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.ca/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [Hotels in Earls Cove](https://www.expedia.ca/Earls-Cove-Hotels.d3000417589.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Blue Mountains](https://www.expedia.ca/Blue-Mountains-Hotels-All-Inclusive-Hotel.0-0-d6035338-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Nairobi Serena Hotel](https://www.expedia.ca/Nairobi-Hotels-Nairobi-Serena-Hotel.h9864.Hotel-Information) > > [Crowne Plaza Nairobi Airport by IHG](https://www.expedia.ca/Nairobi-Hotels-Crowne-Plaza-Nairobi-Airport.h17595186.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yyc/yyz/calgary-to-toronto) > > [Flights from Saskatoon (YXE) to Rome (FCO)](https://www.expedia.ca/lp/flights/yxe/fco/saskatoon-to-rome) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Edmonton (YEG) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yeg/yyz/edmonton-to-toronto) > > [Flights from Buffalo (BUF) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/buf/fll/buffalo-to-fort-lauderdale) > > [Flights from Barcelona (BCN) to Montreal (YUL)](https://www.expedia.ca/lp/flights/bcn/yul/barcelona-to-montreal) > > [Flights from St. John's (YYT) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyt/yhz/st-johns-to-halifax) > > [Flights from Dubai (DXB) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/dxb/yvr/dubai-to-vancouver) > > [Flights from Edmonton (YEG) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/yeg/yow/edmonton-to-ottawa) ### Cars > [Car rentals in Windsor](https://www.expedia.ca/Car-Rentals-In-Windsor.d6033696.Car-Rental-Guide) ### Activities > [Things to do in San Diego](https://www.expedia.ca/Things-To-Do-In-San-Diego.d3073.Travel-Guide-Activities) ### Packages > [Disney Vacations](https://www.expedia.ca/Disney.d3000453867.Destination-Travel-Guides) ### General > [Visit Granville Island](https://www.expedia.ca/Vancouver-Granville-Island.dx56153)