Verified
2/10 Terrible
Abdurahim
Nov 23, 2021
Disliked: Cleanliness, staff & service, property conditions & facilities
Abdurahim
Stayed 8 nights in Nov 2021
Hotel Metro
3.5 star property
Start your day with a delicious breakfast buffet then meet new people at the daily manager’s reception. Connect with others over dinner at the on-site restaurant or relax in one of two bars.
Choose dates to view prices
Photo gallery for Hotel Metro
In the heart of Nairobi Central, Hotel Metro offers a warm welcome with a breakfast buffet and daily manager's reception. Enjoy dry cleaning services, on-site dining for every meal, and unwind in one of 2 bars or connect to WiFi; plus free self parking and multilingual staff are available.
Reviews
3.03.0 out of 10
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
- Business services
- Bar
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About this property
Hotel Metro
- Hotel located in Nairobi Central
- At Hotel Metro, you can look forward to a free breakfast buffet, a free daily manager's reception, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and 2 bars are available to all guests.
- You'll also enjoy perks such as:
- Free self parking
- A 24-hour front desk, multilingual staff, and 3 meeting rooms
- Room features
- All 52 rooms include comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and safes.
- More amenities include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and tubs or showers
- 32-inch flat-screen TVs with premium channels
- Daily housekeeping and desks
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Frequently asked questions
Is Hotel Metro pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Metro?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Metro?
Check-out is at 10:00 AM.
Where is Hotel Metro located?
Located in Nairobi Central, this hotel is steps from Jeevanjee Gardens and City Market. Tom Mboya Statue and University of Nairobi are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
3.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0
Cleanliness
6.0
Staff & service
3.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
4/10 Poor
Verified traveller
Jan 3, 2020
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Verified traveller
Stayed 4 nights in Dec 2019