Title: Centara Muscat Hotel Oman - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Centara Muscat Hotel Oman Hotel in Muscat with 2 restaurants and a full-service spa ## Photo gallery for Centara Muscat Hotel Oman ![Outdoor pool - Centara Muscat Hotel Oman (Muscat)](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/e7490bb9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Centara Muscat Hotel Oman (Muscat)](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/ead4e3ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - Centara Muscat Hotel Oman (Muscat)](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/fc338a00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine - Centara Muscat Hotel Oman (Muscat)](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/ea00e7e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Centara Muscat Hotel Oman (Muscat)](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/a1a6ad10.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Centara Muscat Hotel Oman combines luxury with modern convenience. Guests enjoy the rooftop spa, outdoor pool, international dishes at two on-site restaurants, and in-room WiFi. Visitors consistently praise the helpful staff who enhance the overall experience. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Room service - Parking included - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Dec. 10 - Dec. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 11 - Dec. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=18143382&PinnedHotelID=18143382&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room, 1 King Bed ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/9dd7be08.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 7 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin ![View from room](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/5aae529a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin 9.6 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Executive Suite, 1 King Bed ![Frette Italian sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/e19c0b86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - City view - Sleeps 3 - 1 King Bed ### View all photos for Premier Room, 1 King Bed ![Frette Italian sheets, premium bedding, memory foam beds, minibar](https://images.trvl-media.com/lodging/19000000/18150000/18143400/18143382/c961ad44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available LED TV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - City view - Sleeps 3 - 1 King Bed ## You may also like Ad ![2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1370000/1366500/1366401/814f9827_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Shangri-La Barr Al Jissah, Muscat Barr Al Jissah - Pool - Spa - Kids pool - Waterslide 9.0 Wonderful 1,002 reviews CA $457 CA $563 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Muscat-Hotels-Shangri-La-Barr-Al-Jissah.h1366401.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=2238&destination=Muscat (and vicinity)&destType=MARKET&latLong=23.587954,58.382853&searchId=7372ab59-90f6-4651-bd93-f42e160df346&top_cur=CAD) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/24000000/23130000/23125300/23125215/52cb31dd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kempinski Hotel Muscat Al Mouj - On private beach - Pool - Spa - Kids pool 9.6 Exceptional 410 reviews CA $555 CA $685 total includes taxes & fees Dec 18 - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 425 reviews CA $165 CA $204 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Muscat-Hotels-Radisson-Collection-Hotel.h9251026.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=2238&destination=Muscat (and vicinity)&destType=MARKET&latLong=23.587954,58.382853&searchId=7372ab59-90f6-4651-bd93-f42e160df346&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMuscat-Hotels-Centara-Muscat-Hotel-Oman.h18143382.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMuscat-Hotels-Centara-Muscat-Hotel-Oman.h18143382.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.58647%2C58.37044&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aq-mZ6rHxuoDfbf6HB3LBEJzjHQ=) Way 6816, Ghala Heights, Wilyat Bausher, Muscat, 3564 #### What's nearby - Sultan Qaboos Grand Mosque \- 3 min drive \- 2.7 km - Muscat Grand Mall \- 5 min drive \- 5.5 km - Muscat City Centre Shopping Mall \- 8 min drive \- 14.8 km - Al Mouj Marina \- 11 min drive \- 15.1 km - Muttrah Souq \- 20 min drive \- 28.0 km #### Getting around - Muscat Intl. Airport (MCT) - 8 min drive #### Restaurants - ‪Izz Cafe - ‬4 min drive - ‪Istanbul Restaurant - ‬13 min walk - ‪Al Jood Restaurant - ‬4 min drive - ‪Healthy Habit - ‬4 min drive - ‪Serenity Lounge - ‬5 min drive ## About this property ### Centara Muscat Hotel Oman Upscale hotel located in Azaiba You can look forward to a terrace, dry cleaning/laundry services, and a gym at Centara Muscat Hotel Oman. Treat yourself to a massage, a body treatment, or a manicure/pedicure at Spa Cenvaree, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. In addition to a 24-hour business center and a hot tub, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool - Free self parking - A roundtrip airport shuttle (surcharge), free newspapers, and a 24-hour front desk - A ballroom, concierge services, and massage treatment rooms - Guest reviews give top marks for the helpful staff Room features All 152 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Other amenities include: - Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds - Bathrooms with rainfall showers and free toiletries - 43-inch LED TVs with premium channels - Separate sitting areas, electric kettles, and heating ## Similar properties ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/14000000/13100000/13098000/13097999/42b2a873.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Levatio Suites Muscat, a member of Radisson Individuals Muscat - Pool - Kitchen - Washer - Dryer 9.0 Wonderful 223 reviews CA $110 CA $136 total includes taxes & fees Dec 23 - Dec 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=13097999&PinnedHotelID=13097999&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89930000/89925000/89924962/c8f2e269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Muscat Azaiba - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 103 reviews CA $86 CA $106 total includes taxes & fees Dec 12 - 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Spa - Kids pool - Parking included 8.8 Excellent 219 reviews CA $151 CA $186 total includes taxes & fees Dec 13 - Dec 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=17649150&PinnedHotelID=17649150&HadPinnedHotel=true®ionId=-1&adults=2) ![Private pool](https://images.trvl-media.com/lodging/14000000/13470000/13462600/13462554/58adcfb4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Millennium Muscat Muscat - Pool - Spa - Kids pool - Parking included 8.8 Excellent 413 reviews CA $115 CA $142 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=13462554&PinnedHotelID=13462554&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - 2 restaurants ### Restaurants on site - Akdeniz - The Roof - Tiptara ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - Stereo ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 2,540 square feet of conference space - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Picnic area - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 15 accessible parking spaces - Accessible airport shuttle - Elevator (60 inch wide door) - Grab bar near toilet (35 inches high) - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (48 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 9 floors - Ballroom - Banquet hall - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Frette Italian sheets - Hypo-allergenic bedding - Memory foam mattress - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 43-inch LED TV with premium satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for OMR 10 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: OMR 15 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: OMR 10 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not served at this property Parking height restrictions apply Children under 16 years old are not allowed in the spa without adult supervision ### Property is also known as Centara Hotel Oman Centara Muscat Oman Centara Oman Centara Muscat Oman Muscat Centara Muscat Hotel Oman Hotel Centara Muscat Hotel Oman Muscat Centara Muscat Hotel Oman Hotel Muscat ## Frequently asked questions ### Does Centara Muscat Hotel Oman have a pool? ### How much does it cost to stay at Centara Muscat Hotel Oman? ### Is Centara Muscat Hotel Oman pet-friendly? ### How much is parking? ### What time is check-in at Centara Muscat Hotel Oman? ### What time is check-out at Centara Muscat Hotel Oman? ### Does Centara Muscat Hotel Oman provide a shuttle to the airport? ### Where is Centara Muscat Hotel Oman located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Centara Muscat Hotel Oman Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 163 8 - Good 117 6 - Okay 29 4 - Poor 5 2 - Terrible 12 ### 9.0/10 Cleanliness ### 9.0/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Duncan Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### Duncan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Duncan Jul 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay ##### Duncan Stayed 3 nights in May 2025 ### 8/10 Good #### Fariman Tony Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay at ##### Fariman Tony Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Duncan Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love this place ##### Duncan Stayed 2 nights in Mar 2025 ### 8/10 Good #### Omar May 15, 2025 Liked: Cleanliness, staff & service The staff was amazing. Aya at the front desk was very helpful and friendly. The swimming pool was small, the area around the hotel is dark but atleast there is a good number of restaurants around it ##### Omar Stayed 3 nights in May 2025 ### 10/10 Excellent #### FERNANDO Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good suggestion for business trip. ##### FERNANDO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sam Nov 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pool, room and staff were all excellent ##### Sam Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Duncan Dec 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the motel ##### Duncan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Tayba Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay and all the workers were kind amd helpful especially Nasser who have us valuable information about visiting Oman. Good amenities and quick service. Enjoyed it ##### Tayba Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Dylan Dec 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value This has become my go to hotel for whenever I am in Muscat. Very reasonable price and great amenities. Would love to have stayed longer ##### Dylan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Abhay Oct 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money stay The hotel location is very good near the airport and vegetarian restaurants. Rooms are spacious and staff is courteous. ##### Abhay Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Vachitra Mar 23, 2023 Liked: Staff & service, amenities, property conditions & facilities Very nyc place n safe place for tourists ##### Vachitra Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Duncan May 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great police to stay ##### Duncan Stayed 3 nights in May 2024 ### 10/10 Excellent #### Duncan Aug 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Feels like home when I stay there. Very beautiful motel that makes thing easy when man away from home. Staff is great and very helpful ##### Duncan Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Alex Dec 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel with nice pool on the rooftop. Nice staff. ##### Alex Stayed 2 nights in Dec 2023 ### 8/10 Good #### ali Dec 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall Good Good value for money, easy parking and good service ##### ali Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Dec 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely stay at Centara. Very comfortable beds and pillows. Nice service. Used the massage service which was nice. Didn't try the food though. Staff very friendly and welcoming. ##### Verified traveller Stayed 4 nights in Dec 2023 ### 6/10 Okay #### Maria Nov 7, 2024 Liked: Staff & service This hotel is value for the money you pay. It is not near anything (a small supermarket across the road), convenient for the airport though. The hotel has several restaurants but only one is open any given day. The rooftop terrace is also behind a locked door when the roof restaurant is not open. Pool is small and often doesnt have space. The rooms are ok and clean enough. ##### Maria Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Beatrice Nov 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I enjoyed a wonderful stay at the hotel. The room was very spacious and beautiful, the spa was amazing and the staff were helpful and courteous. The only issue I had was the hot water temperature was never hot, only lukewarm during my 4 day stay. Aside from that I had a wonderful time and plan to stay at the Centara the next time I am travelling to Oman. ##### Beatrice Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Mathew Jan 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend Highly recommend. Excellent customer service. Large room. Great restaurant with great staff. Nice swimming pool. Felt well looked after by staff. ##### Mathew Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Julie Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you so much dear staff 😀 ##### Julie Stayed 6 nights in Sep 2022 ### 2/10 Terrible #### johny Jun 20, 2022 Disliked: Staff & service Worse check in experience iny whole life ##### johny Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Georges Dec 10, 2023 Disliked: Staff & service Centara was once a good hotel. That is evident. But, at this stage, it's resting on its laurels. The rooms are nice and large, but housekeeping suffers. I killed a cockroach in the room, but the hotel never followed up with pest control, even after I had reported it. There's a nice pool on the roof, but it needs maintenance. The gym is quasi abandoned. Staff is inattentive and dismissive. They're not rude. They fake interest and never follow up on requests. A good manager will whip Centara into shape, but they need to have in place. ##### Georges ### 2/10 Terrible #### LIDA Nov 7, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Where do I start. This is THE WORST hotel we have ever stayed. The whole hotel and hallways smell like dead fish. Our room was nasty. There was hair on our bed sheet and the pillow cases were stained. We asked to change our room. The new room wasn’t any better. There was a hole in our bed sheet and the shower drain wasn’t working properly. We ended up not taking shower at all. The washroom was not cleaned and it felt disgusting. We were missing hand soap and when given one, it was broken. The towels smelled like they haven’t been washed. I wouldn’t recommend thid hotel to anyone. ##### LIDA Stayed 1 night in Nov 2023 ### 2/10 Terrible #### Muhammad Dec 26, 2024 Disliked: Staff & service, room comfort #### Not a four star hotel at all!!! This was an awful stay that forced us to check out after the first night because of the poor service experienced at the hotel. Check in was slow and we were told to sit and wait despite arrived almost two hours after check in. The room we were given did not have a bath as requested and were told to wait another hour to get the correct room. Arrived in the new room which did not have hand soap, hand towels or an extra blanket. Had to call all the options on the phone over 8 times before finally getting through to reception and requesting soap and extra blanket. We were brought soap and toothbrushes (???) and told they would come back with the blanket. Had to call again half an hour later because it didn't come. None of the restaurants were open for food and we were told they are not taking orders at the roof top cafe because of a function that evening. The next morning we requested to cancel the second night and check out. The front manager Mr Nasser tried to offer us free things and upgrades to make our stay better but we just wanted to leave and head back to UAE. He told us he could not approve refunds and to wait to meet the hotel manager Mr Ebrahim at 12pm. We wasted half the day waiting for him and he didn't arrive. Then left the hotel to see the city and came back at 6pm and were told he's gone and can't see us. Don't stay at this hotel. Overall poor service and response and we are still waiting on hotels.com and the hotel to sort out our refund for the second night. ##### Muhammad Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Crown Isle Resort and Golf Community](https://www.expedia.ca/Courtenay-Hotels-Crown-Isle-Resort-And-Golf-Community.h5794452.Hotel-Information) > > [Rosen Inn, closest to Universal](https://www.expedia.ca/Orlando-Hotels-Rosen-Inn.h28203.Hotel-Information) > > [Hampton Inn & Suites by Hilton Los Cabos](https://www.expedia.ca/Los-Cabos-Hotels-Hampton-Inn-Suites-By-Hilton-Los-Cabos.h11562208.Hotel-Information) > > [Hotels in Foxboro](https://www.expedia.ca/Foxboro-Hotels.d8136.Travel-Guide-Hotels) > > [Hotels near Myrtle Beach Boardwalk](https://www.expedia.ca/Myrtle-Beach-Boardwalk-Hotels.0-l6161378-0.Travel-Guide-Filter-Hotels) > > [Best Western Plus Leamington Hotel & Conference Centre](https://www.expedia.ca/Windsor-Hotels-Best-Western-Plus-Leamington-Hotel-Conference-Centre.h19347.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [El Beso Adults Only at Ocean Riviera Paradise - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information) > > [Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels.d10131.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Mauritius](https://www.expedia.ca/Destinations-In-Mauritius-All-Inclusive-Hotel.0-0-d115-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Homewood Suites by Hilton Washington, D.C. 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