Muldenhammer

"Wonderful old hotel with modern spa, pool, and sauna facilities. Our Superior Room was a good size with a view over the courtyard and down the Main Street of Karlovy Vary. Staff were very helpful - English was well understood, as was Czech, Russian and Polish - and the buffet breakfast was plentiful ..."

"location"

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about ..."