Title: Villa Roma Resort and Conference Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villa Roma Resort and Conference Center Family ski resort with 3 restaurants ## Photo gallery for Villa Roma Resort and Conference Center ![Exterior - Villa Roma Resort and Conference Center (Callicoon)](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/68962920.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Villa Roma Resort and Conference Center (Callicoon)](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/982ee667.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, piano bar - Villa Roma Resort and Conference Center (Callicoon)](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/6a342d06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers - Villa Roma Resort and Conference Center (Callicoon)](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/7e509efe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Villa Roma Resort and Conference Center (Callicoon)](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/d481be85.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Villa Roma Resort and Conference Center offers an 18-hole golf course and a nightclub for evening fun. Families love ski-in/ski-out access, while others relax in the sauna or spa tub. Three restaurants provide meals with golf course views. ## Reviews 6.6 ## Popular amenities - Bar - Room service - 24/7 front desk - Spa - Gym - Hot tub ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=901998&PinnedHotelID=901998&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Room ![Iron/ironing board, alarm clocks, wheelchair access](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/b77af561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds TV Hair dryer Private bathroom Coffee/tea maker - Sleeps 5 - 2 Queen Beds OR 2 Double Beds ### View all photos for Suite, 1 Bedroom ![Iron/ironing board, alarm clocks, wheelchair access](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/e5af0b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds TV Separate bedroom Hair dryer Private bathroom - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Suite, 2 Bedrooms ![Suite, 2 Bedrooms](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/93e79678.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds TV 2 bedrooms Hair dryer Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Hotel Traditional ADA ![Iron/ironing board, alarm clocks, wheelchair access](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/b77af561.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Traditional ADA ### Highlights Separate sitting area Air conditioning Connecting rooms available TV Hair dryer Private bathroom Coffee/tea maker Iron/ironing board - Sleeps 5 - 2 Queen Beds ### View all photos for Hotel Deluxe Room ![Hotel Deluxe Room](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/748a3511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hotel Deluxe Room ### Highlights Separate sitting area Air conditioning Connecting rooms available TV Hair dryer Private bathroom Coffee/tea maker Iron/ironing board - Sleeps 5 - 2 Double Beds ### View all photos for One Room Efficiency ![Iron/ironing board, alarm clocks, wheelchair access](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/e5af0b4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Room Efficiency ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette TV Sofa bed - double Hair dryer Private bathroom - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Two Room Efficiency ![Iron/ironing board, alarm clocks, wheelchair access](https://images.trvl-media.com/lodging/1000000/910000/902000/901998/67988405.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Room Efficiency ### Highlights Separate sitting area Air conditioning Connecting rooms available Kitchenette TV 2 bedrooms Hair dryer Private bathroom - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonticello-Hotels-Villa-Roma-Resort-And-Conference-Center.h901998.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonticello-Hotels-Villa-Roma-Resort-And-Conference-Center.h901998.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.76228%2C-74.97584&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1g3bZwiJTwO_B4XwUsS8rzi3eA8=) 356 Villa Roma Rd, Callicoon, NY, 12723 #### What's nearby - Villa Roma Driving Range \- 6 min walk \- 0.6 km - Villa Roma Go Kart Track \- 8 min walk \- 0.7 km - Woodstock Monument \- 17 min drive \- 23.0 km - Bethel Woods Center For The Arts \- 17 min drive \- 22.7 km - Resorts World Catskills \- 30 min drive \- 46.5 km #### Getting around - Wilkes-Barre Scranton Intl. Airport (AVP) - 95 min drive #### Restaurants - ‪Sullivan Sundries - ‬7 min drive - ‪Main Dining Room - ‬1 min walk - ‪Jeffersonville Bake Shop - ‬8 min drive - ‪Cochecton Fire Station - ‬17 min drive - ‪Callicoon Caffe - ‬11 min drive ## About this property ### Villa Roma Resort and Conference Center Family-friendly resort near Woodstock Monument You can look forward to a golf course, a nightclub, and a bowling alley at Villa Roma Resort and Conference Center. Hit the slopes at this resort offering downhill skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or hot tub, and indulge in reflexology, a body scrub, or a Swedish massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and golf course views. The gym offers yoga classes and fitness classes; other things to do include snow tubing, rowing/canoeing, and fishing. In addition to a poolside bar and a terrace, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking and valet parking - Buffet breakfast (surcharge), 2 outdoor tennis courts, and a casino shuttle - An electric car charging station, supervised childcare (surcharge), and luggage storage Room features All 200 rooms include comforts such as air conditioning and separate sitting areas, in addition to perks like room service. More conveniences in all rooms include: - Bathrooms with showers and hair dryers - 32-inch TVs with cable channels and DVD players - Separate sitting areas, coffee/tea makers, and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/19400/19381/0d18a8bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Days Inn by Wyndham Liberty Liberty - Pool - Breakfast included - Parking included - Free WiFi 6.8 1,001 reviews CA $128 CA $144 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=19381&PinnedHotelID=19381&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/20000000/19670000/19660700/19660605/0a8b451f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kenoza Lake View Manor Jeffersonville - Parking included - Free WiFi - Air conditioning 8.8 Excellent 390 reviews CA $187 CA $212 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19660605&PinnedHotelID=19660605&HadPinnedHotel=true®ionId=-1&adults=2) ![Water park](https://images.trvl-media.com/lodging/32000000/31690000/31681700/31681637/7b139e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kartrite Resort & Indoor Waterpark Monticello - 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Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Casino shuttle (surcharge) - Free self parking on site - Free uncovered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 8:30 AM to 10:00 AM for a fee: USD 10 to 15 per person - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Martys Lounge - Mezzanine Piano Bar - Roman Garden Cafe - The Beechwoods Restaurant ### Things to do - 18-hole golf course - 2 outdoor tennis courts - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Bowling alley - Children's club - Children's pool - Downhill skiing - Fishing - Fitness classes - Golf - Golf carts - Golf clubhouse - Golf driving range - Golf lessons - Gym - Hot tub - Indoor pool - Kayaking - Nightclub - Playground - Pro golf shop - Racquetball/squash - Rowing/canoeing - Sauna - Seasonal outdoor pool - Shopping - Ski equipment rentals - Ski lessons - Ski passes - Ski storage - Snow tubing - Snowboarding - TV in common areas - Waterslide - Yoga classes - Ziplining ### Family friendly - Arcade/game room - Babysitting (surcharge) - Bowling alley - Children's club (surcharge) - Children's pool - DVD player - Indoor pool - Laundry facilities - Playground - Refrigerator on request - Seasonal outdoor pool - Snack bar/deli - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Conference center (14,531 square feet of space) - Meeting rooms ### Outdoors - Garden - In the mountains - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Spa - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Manicures/pedicures - Reflexology - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 4 floors - Banquet hall - Built in 1969 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with cable channels - DVD player ### Food and drink - Coffee/tea maker - Refrigerator on request - Room service ### More - Air conditioning - Connecting rooms available - Free local calls - Iron/ironing board - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 20 per accommodation, per night The resort fee includes: - Concierge service - Fitness center access - In-room coffee - Phone calls - Pool access - Hot tub access We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 10 to 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a smoke detector ### We should mention The seasonal pool will be open from June to September Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Roma Villa Roma Villa Resort Roma And Conference Center Villa Roma Callicoon Villa Roma Resort Villa Roma Resort Callicoon Villa Roma Hotel Callicoon Villa Roma Resort Conference Center Villa Roma Resort and Conference Center Resort Villa Roma Resort and Conference Center Callicoon Villa Roma Resort and Conference Center Resort Callicoon ## Frequently asked questions ### Does Villa Roma Resort and Conference Center have a pool? ### Is Villa Roma Resort and Conference Center pet-friendly? ### How much is parking? ### What time is check-in at Villa Roma Resort and Conference Center? ### What time is check-out at Villa Roma Resort and Conference Center? ### Where is Villa Roma Resort and Conference Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Villa Roma Resort and Conference Center Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.8 Location ### 6.8 Staff & service ### 6.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 83 8 - Good 100 6 - Okay 88 4 - Poor 55 2 - Terrible 63 ## Reviews ### 10/10 Excellent #### Roc Nov 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely fantastic resort. Rokms are clean and the people are so nice. ##### Roc Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Doina Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay, large beautiful and well maintained area, lots of interesting activities, kids loved every moment ##### Doina Stayed 1 night in Oct 2025 ### 8/10 Good #### Enid Aug 29, 2025 Liked: Cleanliness, staff & service Staff members were very helpful and pleasant. I really appreciated the bus to and from Bethel Woods. The hotel is dated and worn- could use a good face lift. ##### Enid Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Michael Sep 1, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Well past its prime with property layout confusing and anything but convenient - rooms use actual keys including to lock door when you leave room and food was just awful with no other options nearby ##### Michael Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Beth Sep 3, 2025 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Nice, but…. Our kids always have a great time here, but the place needs an upgrade. Twice I have been in the hotel room and it has such a musty smell that my affects my allergies. They try to cover it up with a ton of spray which is also awful. Check-in took forever too. But it is a place where the kids have happy memories, just needs an upgrade. ##### Beth Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Robin Oct 1, 2025 Disliked: Cleanliness the Hotel room was not cleaned only once while we were there for 5 days no clean towels brought changed out Room was musty and halls smelled. One night it was very noisy we did not get any sleep, toilet was almost on the floor and no grab bars to get up which I had chosen. However the Villa Roma dining was excellent food and service! Parking was inconvient for bringing your bags to the hotel had to walk a ways and No bag cart to carry them. I was not impressed with as much the rooms were for as little as they did to accomdate cleaniness ##### Robin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Don Aug 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for kids! ##### Don Stayed 3 nights in Aug 2023 ### 8/10 Good #### Robert May 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quiet, good family setting ##### Robert Stayed 2 nights in May 2024 ### 10/10 Excellent #### Megan Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful location. Staff was helpful and friendly. We were only there for some night and didn’t have the kids, but would love to come back with them and be able to enjoy the entire property. ##### Megan Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Wendi Aug 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fun quick stay at Villa Roma Room was nice, Doc Holiday provided plenty of on site entertainment. Family place. ##### Wendi Stayed 1 night in Aug 2023 ### 8/10 Good #### Helen Aug 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything but the pillows were good. Friendly staff and close accommodations to bethel woods with transportation available ##### Helen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Maria Aug 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love it. I have been going there since I was 10 years old. People are so nice ! Great place for the whole family ! ##### Maria Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Sydney May 27, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There were aunt’s the sound proof was none existent. Could hear a child running all day and all night in the room above me. The phone in the room would not work. I have been trying to contact the property for a missing item I don’t have anymore and they will not return my emails or calls. Other than that. It was a good location for going to a concert at bethel woods. ##### Sydney Stayed 1 night in May 2025 ### 6/10 Okay #### James Aug 4, 2024 Disliked: Cleanliness, property conditions & facilities Grounds and landscaping need some work. Staff mostly rude, the bellhop staff was great as well as the dining hall upstairs ##### James Stayed 3 nights in Aug 2024 ### 6/10 Okay #### christopher Aug 29, 2023 Liked: Staff & service Disliked: Cleanliness Nice staff. Interior space (rooms, hallways, etc.) could use an update. ##### christopher Stayed 2 nights in Aug 2023 ### 6/10 Okay #### donna Jun 27, 2025 Disliked: Property conditions & facilities Food was mediocre to poor. Entertainment was terrible - the only one that was half-way decent was Gemini (magician/ventriloquist but his show was too short. Rooms on 4th floor were outdated and needs to be done over. Prices for dinner shows/events were high and not worth the price. This was my 3rd time there and its probably my last very disappointed. Most of the staff was pleasant and friendly however one particular woman bartender was rude - don't know her name but she had red hair and tattoos - waitress and waiter for breakfast/lunch were wonderful Adelite and Christian were marvelous - Pool and pool area is kept nice and clean and the lobby is beautiful but on a whole it needs a lot of work and get rid of whoever your chef/cook is - phones in room did not work, limited selection in gift shop overall I was very disappointed on this trip to your resort ##### donna Stayed 5 nights in Jun 2025 ### 8/10 Good #### Cindee Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is an option to stay close to Bethel with things to do for the kids. They could do a better job communicating when activities change or close. Also walls are thin. We could hear the people in the next room and the hall while trying to sleep. ##### Cindee Stayed 3 nights in Jul 2024 ### 8/10 Good #### Christina Feb 28, 2024 Liked: Amenities We did enjoy and we have been here several times but def needs some upgrades especially arcade and prizes! It was kids week (presidents week) wish there was some more free activites and kid friendly movies day we were their it was Oppenheimer both 10am and 9pm! Pool was great thw inflatables and soccer room great the dining room staff wonderful!! ##### Christina Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Jennifer Aug 23, 2024 Liked: Amenities, property conditions & facilities It was so interesting. I didnt realize i was staying at an old school family resort so was surprised. I enjoyed the entertainment. The phone in the room didnt work and they never brought a cot to our room. the door did not properly close but beyond this it was fantastic!!! ##### Jennifer Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Diane Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was there off season, so outdoor pool areas were closed, but the indoor one was open. The hot tub is very good, however the pool was too chilly to go right in. They need to raise the heater at least 5 degrees. The hotel had nightly entertainment that was very good.The staff is friendly, the hotel lobby is beautiful, the rooms need updating, but for the one of the last one of the operating Catskill Hotels, it was nostalgic. ##### Diane Stayed 1 night in Sep 2023 ### 6/10 Okay #### Pamela J. Oct 7, 2023 Liked: Cleanliness Disliked: Staff & service Staff were not responsive to needs (asked for more in-room coffee 4 times in 4 hours and never received any-had to call again in the morning and finally got results). Main DR prices were high and they don't advertise the menu until you are seated. Cafe was decent and food was good. Noisy hallways and upstairs guests-must not be much noise insulation between floors. Would not stay again. ##### Pamela J. ### 6/10 Okay #### Karen Oct 10, 2023 Liked: Staff & service The property needs upgrading and deep cleaning. It was probably really quaint about 25 years ago. I felt some nostalgia being there but the room smelled musty and the carpets needed cleaning as well as the grout in the bathroom. The area where the pool tables and games were was also very musty smelling. The pool tables needed to be fixed as the felt on one was ripped and the other table kept the balls from moving properly from underneath. We had to lift the tables to get the balls. The food upstairs was very expensive and not that good. On the cafe, our breakfast was better. The wait staff was very friendly. It was nice to see security walking around the building as well. The gym building was old and dirty. The parking lot was broken up and a falling hazard . This could be a lovely destination but they need a good maintenance and construction crew to get it that way. ##### Karen Stayed 2 nights in Oct 2023 ### 8/10 Good #### Claudia C Aug 2, 2024 Liked: Cleanliness Uniqueness: repeat guests coming for years - appears that families come annually. The place is secluded & there's not much around so prepare to eat at the hotel or travel by car for at least 15 minutes to get to another place & they close early. We stayed from Tuesday to Friday so shows were limited & activities announced like karaoke didn't happen. Activities like archery that were advertised also did not happen. The indoor pool was closed when the outdoor pool was open and pool hours were short ended at 7pm which is too early started at 9am. The staff at the front desk did not have accurate information regarding activities & the phone in our room wasn't working to call lobby with questions or for assistance. The hotel seems a little run down, carpets appear dingy. We paid $24 combined per person to go on go carts & bumper boats two rides which were brief. At least the bumper boats were fun & we were able to stay on as long as we wanted. The juggling show was great but we didn't get to eat that night as we were told we wouldn't have enough time to eat & get to the show on time & after show we were told take out orders at the hotel were too many to handle (after 10 pm it's take out orders only they close at 11pm). Nothing else was available so plan accordingly. There is a refrigerator in the room but no microwave. Overall we had fun. We got to see deer on our walk around the property, the band they had at martys lounge was great & we even danced. Not sure I'll come bac ##### Claudia C Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Tina Jul 6, 2025 Disliked: Property conditions & facilities The hotel A/C was not working prroperty. The overall room was very run down looking. The hotel door key didn't work and did not lock correctly. The wait time in the Garden Cafe was over an hour, The waitress was wonderful put needed more help. Pool need to be be drained due to run over from a near by pond, losing a full hot day of pool time. Over all the place is in need of a sprucing up. ##### Tina Stayed 2 nights in Jul 2025 ### 8/10 Good #### ROBERT Oct 2, 2025 Liked: Cleanliness, staff & service, amenities Nice for family gatherings bar server was great. ##### ROBERT Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake ](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)