Title: Papillon Lagoon Reef (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=51709482&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Papillon Lagoon Reef Beachfront resort offers ocean adventures and leisure comforts: scuba diving by day, arcade games for downtime, plus practical amenities. ## Photo gallery for Papillon Lagoon Reef ![Outdoor pool, pool umbrellas, sun loungers - Papillon Lagoon Reef (Diani Beach)](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/42876588.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Papillon Lagoon Reef (Diani Beach)](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/c0628ef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Beachfront | Beach/ocean view - Papillon Lagoon Reef (Diani Beach)](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/ba86b25a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Papillon Lagoon Reef (Diani Beach)](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/59bb398a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch served; local and international cuisine - Papillon Lagoon Reef (Diani Beach)](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/bb2db722.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Papillon Lagoon Reef is beachfront, offering scuba diving and an arcade room. Enjoy local and international dishes at two restaurants. Kids have a playground. Practical amenities include laundry services, free WiFi in rooms, and poolside loungers for sunbathing. ## Reviews 8.0 Very good ## Popular amenities - Pool - All-inclusive - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 31 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 1 - Feb. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Double or Twin Room, Garden View ![Double or Twin Room, Garden View](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/5295c38a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room, Garden View 9.4 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds Ceiling fan Private bathroom Hair dryer - Garden view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Family Room, Garden View ![Family Room, Garden View](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/240ea2a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Garden View ### Highlights Balcony Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds Ceiling fan 2 bathrooms Private bathroom - Garden view - Sleeps 4 - 1 Double Bed and 2 Twin Beds ### View all photos for Double Room, Beachfront ![Double Room, Beachfront](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/06bab314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Beachfront ### Highlights Balcony Separate sitting area Air conditioning TV Ceiling fan Separate bathtub and shower Private bathroom Bathrobes - Sea view - Sleeps 2 - 1 Queen Bed OR 1 Double Bed ### View all photos for Beachfront Suite ![Beachfront Suite](https://images.trvl-media.com/lodging/52000000/51710000/51709500/51709482/59401565.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beachfront Suite ### Highlights Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds TV Separate bedroom Ceiling fan Bathrobes - 1 bedroom - Sleeps 3 - 1 King Bed ### Superior Double or Twin Room, Garden View ### Highlights Separate sitting area Air conditioning Free rollaway/extra beds Free cribs/infant beds Ceiling fan Private bathroom Hair dryer Free bottled water - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/70000000/69360000/69350200/69350196/5eb40e5e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kilua Residences by CityBlue, Mombasa Shanzu - Pool - Hot tub - Kitchen - Parking included 9.2 Wonderful 24 reviews [](https://www.expedia.ca/Mombasa-Hotels-Kilua-Beach-Resort.h69350196.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=f57e6f5b-e945-4edd-80fd-5dae606b0804&top_cur=CAD) Ad ![Outdoor pool, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/23000000/22470000/22464200/22464159/8f090488_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### CityBlue Creekside Hotel & Suites, Mombasa Mombasa - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 178 reviews CA $76 CA $91 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Mombasa-Hotels-CityBlue-Creekside-Hotel-Suites.h22464159.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=f57e6f5b-e945-4edd-80fd-5dae606b0804&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2350000/2348700/2348617/f6058219.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cocoa Luxury Resort, Nyali Nyali - On private beach - Pool - Hot tub - All-inclusive 7.0 Good 268 reviews [](https://www.expedia.ca/Mombasa-Hotels-Nyali-Sun-Africa-Beach-Hotel-Spa.h2348617.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=f57e6f5b-e945-4edd-80fd-5dae606b0804&top_cur=CAD) Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13240000/13231900/13231804/c1dbfbe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Severin Sea Lodge Mombasa - Pool - Breakfast included - Spa - Waterslide 9.2 Wonderful 247 reviews CA $193 CA $309 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Mombasa-Hotels-Severin-Sea-Lodge.h13231804.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6143873&destination=Mombasa (and vicinity)&destType=MARKET&latLong=-4.039284,39.653627&searchId=f57e6f5b-e945-4edd-80fd-5dae606b0804&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Papillon-Lagoon-Reef.h51709482.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMombasa-Hotels-Papillon-Lagoon-Reef.h51709482.Hotel-Information) ## About the area Located in Diani Beach, Papillon Lagoon Reef is on the beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include BoraBora Wildlife Park and Colobus Conservation. [Visit our Diani Beach travel guide](https://www.expedia.ca/Diani-Beach.dx6058779) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-4.38721%2C39.54823&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ti-mUMcyBhWaKGH_7Jk3JFlYSlU=) Diani Beach Road, Diani Beach, Kwale County ### What's nearby - ![#OnTheRoad My first time to Kenya was a amazing 2019😍 I am a Travel Consultant who specializes in Kenya vacations. ](https://images.trvl-media.com/place/6058779/90049df2-3ecc-4632-afcb-6d90839aef1f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Diani Beach 12 min drive \- 8.5 km - ![Camping on an endless white sandy beach under palm trees. It simply is paradise. The restaurant is reasonably priced and the food good. In town you can find the best nyama choma at a place called Kombani Joint. #OnTheRoad #camp #roadtrip #BeachTips](https://images.trvl-media.com/place/6126362/b70f18e2-5e7e-4e47-a82a-20f77b4f9a67.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tiwi Beach 32 min drive \- 23.5 km - Kaya Kinondo Sacred Forest 8 min walk \- 0.7 km - BoraBora Wildlife Park 17 min walk \- 1.4 km - Galu Kinondo Beach 5 min drive \- 2.6 km ### Getting around - Ukunda (UKA) 28 min drive ### Restaurants - Lala Galu 6 min drive - Havana Bar, Diani Beach 14 min drive - Nomad's Beach Bar And Restaurant 13 min drive - Karibu Restaurant 10 min drive - Tapa Beach Bar 9 min drive ## About this property ### Papillon Lagoon Reef Family-friendly hotel Take advantage of a playground, a hair salon, and an arcade/game room at Papillon Lagoon Reef. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), free newspapers, and multilingual staff - A 24-hour front desk, a gift shop, and wedding services Room features All 149 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and separate sitting areas. More conveniences in all rooms include: - Free toiletries and hair dryers - Wardrobes/closets, separate sitting areas, and ceiling fans ### All-inclusive details All-inclusive room rates at Papillon Lagoon Reef are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals and snacks included ### Entertainment Onsite entertainment and activities Onsite live performances ## Similar properties ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1670000/1668600/1668560/51385b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits Diani Beach - Pool - All-inclusive - Kids pool - Parking included 8.0 Very good 385 reviews CA $168 CA $210 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1668560&PinnedHotelID=1668560&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/2000000/1180000/1177700/1177668/893351b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jacaranda Indian Ocean Beach Resort Diani Beach - On private beach - Pool - Breakfast included - Spa 8.4 Very good 79 reviews CA $180 CA $231 total includes taxes & fees Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=1177668&PinnedHotelID=1177668&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23790000/23787400/23787322/86fa01b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kaskazi Beach Hotel Diani Beach - Pool - All-inclusive - Spa - Parking included 6.2 60 reviews CA $154 CA $182 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=23787322&PinnedHotelID=23787322&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/108000000/107830000/107827400/107827337/26c6b8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tombo House Diani Beach - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 28 reviews CA $100 CA $120 total includes taxes & fees Feb 24 - Feb 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=107827337&PinnedHotelID=107827337&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/6000000/6000000/5995700/5995637/4ce7796e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diamonds Leisure Beach & Golf Resort Diani Beach - On private beach - Pool - All-inclusive - Spa 8.2 Very good 137 reviews CA $201 CA $321 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=5995637&PinnedHotelID=5995637&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/43000000/42110000/42105200/42105133/9538f895.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Sea Resort Diani Beach - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 112 reviews CA $316 CA $377 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=42105133&PinnedHotelID=42105133&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/2000000/1970000/1969100/1969091/5d95b439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Southern Palms Beach Resort Diani Beach - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 227 reviews CA $520 CA $614 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1969091&PinnedHotelID=1969091&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach views ](https://images.trvl-media.com/lodging/93000000/92520000/92510600/92510553/6b7bfb0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LalaGalu Galu Beach - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 30 reviews CA $167 CA $199 total includes taxes & fees Feb 28 - Mar 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=92510553&PinnedHotelID=92510553&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466855/8366a116.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pinewood Beach Resort and Spa Diani Beach - Pool - All-inclusive - Spa - Parking included 9.2 Wonderful 32 reviews CA $346 CA $409 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2466855&PinnedHotelID=2466855&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/43000000/42110000/42105300/42105254/7da8825c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Diani Sea Lodge Diani Beach - Pool - Breakfast included - All-inclusive - Spa 9.0 Wonderful 73 reviews CA $269 CA $318 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=42105254&PinnedHotelID=42105254&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=51709482&PinnedHotelID=51709482&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=51709482,1668560,1177668,23787322,107827337) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge ### Restaurants on site - Baobab Restaurant Terrace - Lagoon Lounge - Pool Bar - Poolside Bistro ### Things to do - 24-hour gym - Arcade/game room - Billiards/pool table - Children's pool - Outdoor pool - Playground - Scuba diving - Table tennis - TV in common areas ### Family friendly - Arcade/game room - Children's pool - Outdoor pool - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - On the beach - Pool loungers - Pool umbrellas ### Spa - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Designated smoking areas - Mosquito nets - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Iron/ironing board on request - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property enforces a smart-casual dress code at the restaurant in the evenings. Collared shirts and closed shoes are required for men. ### Renovations and closures This property is closed from May 4 2026 to May 31 2026 (dates subject to change). The property is closed between May 6 and June 15\. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ## Important information ### Optional extras - Airport shuttle fee: KES 6426.16 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: KES 6426 (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 0 ### We should mention This property does not have elevators Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Papillon Lagoon Reef Hotel Papillon Lagoon Reef Diani Beach Papillon Lagoon Reef All Inclusive Papillon Lagoon Reef Hotel Diani Beach ## Frequently asked questions ### Does Papillon Lagoon Reef have a pool? ### How much does it cost to stay at Papillon Lagoon Reef? ### Is Papillon Lagoon Reef pet-friendly? ### How much is parking? ### What time is check-in at Papillon Lagoon Reef? ### What time is check-out at Papillon Lagoon Reef? ### Does Papillon Lagoon Reef provide a shuttle to the airport? ### Are there all-inclusive benefits at Papillon Lagoon Reef? ### Where is Papillon Lagoon Reef located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Papillon Lagoon Reef Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Amenities ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 20 8 - Good 7 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Leilah Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was so exceptional so clean, welcomg staff, amazing food and great drinks ##### Leilah Stayed 3 nights in Nov 2025 ### 8/10 Good #### Nishit Nov 8, 2025 Liked: Cleanliness Very friendly and felt relaxed. ##### Nishit Stayed 4 nights in Oct 2025 ### 8/10 Good #### Daniel Feb 19, 2025 Liked: Cleanliness, staff & service Great room and friendly staff Food average, same, repetitive Drinks poor
bad cups, never cold, no carbonation
really need to be “ on tap” not from warm bottles Pool water never clear
not balanced ##### Daniel Stayed 8 nights in Feb 2025 ### 6/10 Okay #### Edward Jan 16, 2024 Liked: Cleanliness The property and rooms are great. The day to day staff was friendly and always willing to help. The front desk and reservations staff were difficult to deal with. They were very slow on responses to issues. We were often told accommodations are not possible, asked to wait long periods or come back when trying to address issues. We later found out it is their tactic to get you to pay more or tip them to get the help that should come with good service. The restaurant manager Elijah and staff member Kendi had outstanding customer service. ##### Edward Stayed 1 night in Jan 2024 ### 6/10 Okay #### Sameer Jan 13, 2024 Disliked: Property conditions & facilities #### OK Experience I booked a Beachfront Suite which was nice (but first they tried to put me in a regular room). My friends had rooms booked - no A/C, No TV, Damp smell. Service was overall good, some staff were friendly and nice, some were straight up rude & propositioning “friendly” times after entertainment to my female friends. It’s on the beach, but next time will rebook another hotel that i know has a private beach & multiple pools. They have so many signs & rules, but it’s like zoo as they don’t really enforce it so it’s a mess & ruins experience. Food was ok. Not dying to return here. My suite had views of ocean & beach which was the ONLY great part. ![](https://a.travel-assets.com/ugc/hotel-reviews/17ECFB61CC539AB1337C7ED7CE5109923A5D98811705163951592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5B5144CB1F1F77E32C2036DB7054080E195742F41705163951684.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sameer Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### VANESSA Oct 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel- by the beach, plenty of sun chairs and good food ##### VANESSA Stayed 12 nights in Oct 2025 ### 10/10 Excellent #### Tomson Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The beach location is amazing. The only challenge is getting to and and from Moi International Airport as it is a bit far and sets you back around 60 US dollars one-way. ##### Tomson Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### jaden Dec 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice place ##### jaden Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Yannick Aug 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Dining options is low Some receptionist not friendly: it looks like you force them to respond when you ask a question or you only get partial response/information ##### Yannick Stayed 5 nights in Aug 2025 ### 4/10 Poor #### Verified traveller Jan 7, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Very old and dated hotel. Food very bland and always the same. Pool extremely dirty.Very expensive for what you get. There are much better options in the area. ##### Verified traveller Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller Nov 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All inclusive beach hotel The food was better than expected, nice pool with no loud music. Right by the beach in the south end. Staff helpful and Even gave us a WiFi booster. Unfortunately it didn’t help so only WiFi in lobby. Monkeys steal your stuff. But good value for money. ##### Verified traveller Stayed 6 nights in Oct 2023 ### 2/10 Terrible #### Aniza Aug 16, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what we booked for-H Very disappointing stay. We booked a family room with one double and two single beds but were given a room with only one double and one single. When we raised this, the reception staff were rude and dismissive, insisting it was “sufficient.” The room itself had serious issues: loud scratching noises from the ceiling at night (likely insects in the wood), staff only sprayed insecticide in the room in the middle of the night while some of us were sleeping which was unsafe and temporary. On the last day, the ceiling began leaking in the bathroom, then directly onto the bedroom and on my bed, leaving the room wet and unusable. Despite reporting it in the morning, we were not moved until 2pm, wasting most of our final day. Wi-Fi was practically non-existent outside the lobby, and staff kept repeating “someone is working on it” without resolution. Overall, poor service, some unprofessional staff members, and unacceptable room conditions made this a very stressful holiday. I would not recommend this resort. ##### Aniza Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Casie Jan 1, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don’t stay anywhere else! Our recent stay here was beyond what we expected! Every single member of the staff as outstanding from the manager Anthony who assisted our needs. Frederick in reception that helped us book our train/flights. Fredrick and Mary at the cash bar who make the most incredible pina coladas. Sarah and her daily massages. Henry, Raphael, Albert and Victor. The rooms were very comfortable, clean and we enjoyed the monkey, baboon visitors each day. The atmosphere here is calm, clean and relaxing. We will be back! ![](https://a.travel-assets.com/ugc/hotel-reviews/B746F06810BC6DB97CCFFB80FE1C0000E8639F471609536465730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1D9B267729DB958E3D1FADBB89EB80750228B0B71609536457670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F06CF3B8594A3D093E5693EFF7A3EBD61E8D72F31609536463617.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Casie Stayed 3 nights in Dec 2020 ### 6/10 Okay #### Verified traveller Jan 18, 2024 Liked: Room comfort Disliked: Staff & service #### If you want a getaway, get away from this hotel! This Hotel certainly has its positive points. It is beautiful, well located, and has some magical attractions, such as a huge and ancient Boabab tree on the property. That being said, although it has good bones, it suffers from poor service and lack of maintenance. Staff is not well trained. I came to my room being left wide open all day by housekeeping, even after having reported a faulty latch, which was never fixed. I found ripped paintings in rooms, sick cats on the property who are in desperate need of veterinary help. Food is bland and not diverse. Lots of flies around. Staff do not know what of the food is vegetarian and what is not. Beach is horrible. You cannot step our without 5 or 6 vendors following you. They are beyond persitant. They will in fact peer into the hotel itself and try to sell you a coconut, or a boat, or a ride, while you are at the pool. It is not restful and very invasive. If you want a beach getaway, get away from this place. The beachboys will stalk you and will follow you and will watch you. Very creepy. There is extremely loud music from the hotel itself at night. Badly mixed, and with loud base. If you want to have a good nights rest, you might want to stay elsewhere. Basic etiquette among staff is lacking. I asked for a kettle in my room, and I was told if I booked a more expensive room, I might have got one. A very unnecessary comment to make, where a simple no, would have done the job. Overall: Not even a last resort. ##### Verified traveller Stayed 3 nights in Jan 2024 ### 8/10 Good #### Jens Jan 24, 2026 Liked: Cleanliness, amenities, property conditions & facilities Zimmer waren gut.Zwar etwas in die Jahre gekommen aber völlig ausreichend. Personal war sehr freundlich und hilfsbereit. ##### Jens Stayed 10 nights in Jan 2026 ### 10/10 Excellent #### White Nov 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hĂŽtel. Belle deco, simple,propre,convivial. Plage magnifique et piscine.Singe sur place. Si vous les ignorĂ©s ils feront de mĂȘme. Chat gris au bar de la plage. Prenez un peu de nourriture pour lui donner. Il meurt de fain. Restauration a amĂ©liorer. Bon mais rĂ©pĂ©titif. J' y retournerai si je reviens au Kenya ![](https://a.travel-assets.com/ugc/hotel-reviews/5d37e853-aa82-467a-a0a4-c58c4eec3af4-1762082111038.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### White Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Torsten Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Aufmerksames Personal und immer saubere Zimmer ##### Torsten Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Elmar Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities top freundliches personal, fruehstuecksauswahl v buffet, lage direkt am strand, kein malle tammtamm, ausspannen, massage tolles zimmer, schoener garten.. gerne und immer wieder ![](https://a.travel-assets.com/ugc/hotel-reviews/19ccb40a-83fc-4f91-a5f7-46b59ad1a20e-1756445418680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a66ed4b6-0c56-4a55-aeec-79875189a94a-1756445418762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7226a689-6672-4e74-a241-c1052c09ebbf-1756445418824.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6ec27146-b999-4742-875d-b47a8b7b55b0-1756445422995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elmar Stayed 3 nights in Aug 2025 ### 8/10 Good #### isabelle Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hĂŽtel trĂšs bien situĂ©. Personnel trĂšs sympathique. Cadre idyllique ##### isabelle Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### veronica Oct 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Piccolo villaggio in cui non manca nulla: cibo vario, personale cortese e molto disponibile, animazione soft e non stressante, camere sempre pulite..... insomma tutto perfetto ##### veronica Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Delphine Sep 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort SĂ©jour trĂšs agrĂ©able, lieu superbe avec piscine et mer Ă  proximitĂ©. Services impec, je recommande +++ ![](https://a.travel-assets.com/ugc/hotel-reviews/EBEA0101A0F9B904DEEF1C042BE0940777A028D61695288124853.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3D67826E40B4FE8A71FC1A13F5D0B877D021D60F1695288147544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Delphine Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Verified traveller Dec 15, 2021 Liked: Cleanliness, room comfort Disliked: Staff & service #### 6 out of 10 The stay was okay but I wouldn't return. I paid for a type of room and upon arrival they had assigned me something totally different. I would have been okay with it if they would have asked me first. The family rooms don't have tvs. The AC is on a schedule and does not run during the day. You can't feel the ceiling fan when sleeping because they have a piece of fabric over the beds. It would have been smarter to put mesh. The room's already decent size. The food was good. The property needs updating. I primarily chose this location because it was all inclusive. ##### Verified traveller Stayed 2 nights in Dec 2021 ### 6/10 Okay #### Judith Dec 21, 2025 ##### Judith Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Elouzani Oct 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Elouzani Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### james Oct 5, 2025 ##### james Stayed 8 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Shaunavon](https://www.expedia.ca/Shaunavon-Hotels.d182015.Travel-Guide-Hotels) > > [Lotus Hotel](https://www.expedia.ca/Mombasa-Hotels-Lotus-Hotel.h23320279.Hotel-Information) > > [Hotels in Province of Potenza](https://www.expedia.ca/Destinations-In-Province-Of-Potenza.d553248633194044566.Hotel-Destinations) > > [Pearl Apartments](https://www.expedia.ca/Mombasa-Hotels-Pearl-Apartments.h21386276.Hotel-Information) > > [DIANI LUXURY Diani Beach](https://www.expedia.ca/Bouvet-Island-Hotels-Vrbo-Property.h42130155.Hotel-Information) > > [Waterpark Hotels in Cold Lake](https://www.expedia.ca/Cold-Lake-Hotels-Waterpark-Hotels.0-0-d56414-tWaterparkHotels.Travel-Guide-Filter-Hotels) > > [Holiday Park Resorts Huntsville](https://www.expedia.ca/Huntsville-Holiday-Parks.d7749-aaHolidayParks.Travel-Guide-Accommodation) > > [Neptune Beach Resort](https://www.expedia.ca/Mombasa-Hotels-Neptune-Beach-Resort.h182790.Hotel-Information) > > [Hotels in Shyara](https://www.expedia.ca/Shyara-Hotels.d666051376821161984.Travel-Guide-Hotels) > > [Plaza Beach Hotel](https://www.expedia.ca/Mombasa-Hotels-Plaza-Beach-Hotel.h25068358.Hotel-Information) > > [Tamarind Village Apartments](https://www.expedia.ca/Mombasa-Hotels-Tamarind-Village-Apartments.h24313730.Hotel-Information) > > [Wild View Mykonos](https://www.expedia.ca/Mykonos-Hotels-Wild-View-Mykonos.h39157400.Hotel-Information) > > [Bike & Boot Peak District](https://www.expedia.ca/Hope-Valley-Hotels-Bike-Boot-Peak-District.h106103304.Hotel-Information) > > [Diani Classic Guest House](https://www.expedia.ca/Mombasa-Hotels-Diani-Classic-Guest-House.h34472818.Hotel-Information) ### Flights > [Flights from Parañaque (MNL) to General Santos (GES)](https://www.expedia.ca/lp/flights/mnl/ges/manila-to-general-santos) > > [Flights from Schwechat (VIE) to Otopeni (OTP)](https://www.expedia.ca/lp/flights/vie/otp/vienna-to-bucharest) > > [Flights from Jamaica (JFK) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/jfk/mnl/new-york-to-manila) > > [Flights from Dorval (YUL) to Manaus (MAO)](https://www.expedia.ca/lp/flights/yul/mao/montreal-to-manaus) > > [Air France SeaTac (SEA) to Narita (NRT) flights](https://www.expedia.ca/lp/flight-routes/air-france-from-seattle-tacoma-intl-to-narita-intl/af/sea/nrt) > > [Flights from Singapore (SIN) to Brisbane (BNE)](https://www.expedia.ca/lp/flights/sin/bne/singapore-to-brisbane) > > [Flights from Mississauga (YYZ) to Tulum (TUY)](https://www.expedia.ca/lp/flights/yyz/tuy/toronto-to-tulum) ### Cars > [pickup Car Rentals near Corbett National Park](https://www.expedia.ca/Pickup-Car-Rentals-In-Corbett-National-Park.d6053524-tPickup.Car-Rental-Guide-Class) > > [Car rentals in Vanier](https://www.expedia.ca/Car-Rentals-In-Vanier.d181911.Car-Rental-Guide) ### General > [Visit Water Valley](https://www.expedia.ca/Water-Valley.dx6360108)