Title: BN Hotel Thermal & Wellness - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BN Hotel Thermal & Wellness Family-friendly hotel with 5 restaurants and 15 indoor pools ![Lobby sitting area](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/9e2ef940.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/a3370d1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/9eb9a707.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, hot springs](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/fbe63d97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/59324571.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Toroslar, BN Hotel Thermal & Wellness offers a vibrant family retreat. Guests enjoy a breakfast buffet, spa treatments at BEAUTY & NATURE, 15 indoor pools, and a water park. Free valet parking and multilingual staff earn positive reviews. 9.0 Wonderful ## Popular amenities - Breakfast included - Hot tub - Bar - Pool - Spa - 24/7 front desk ## Room options ### Check availability for these dates # Tonight [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 19 - Sep. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 269 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Free cribs/infant beds - 398 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/be2eab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Mountain View 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - 431 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8539f7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, Mountain View 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 570 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Garden View 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 269 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/6519eafa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View ### Highlights Separate sitting area Soundproofed Private rooftop hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 474 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Twin Room, Garden View](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8a984262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Garden View 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu - 312 sq ft - Sleeps 3 - 2 Large Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/be2eab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 431 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/2173aceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 840 sq ft - 2 bedrooms - Mountain view - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed ![Presidential Suite](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/7e0f1c81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private rooftop hot tub Air conditioning Heating Free rollaway/extra beds - 1238 sq ft - 2 bedrooms - Mountain view - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 2 King Sofa Beds ![Villa](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/004b7673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa 10.0 Exceptional 1 review ### Highlights Yard Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning - 2583 sq ft - 3 bedrooms - Mountain view - Sleeps 7 - 1 King Bed, 4 Large Twin Beds and 2 King Sofa Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8539f7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, Garden View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - 570 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/2173aceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex, Garden View 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - 840 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/6519eafa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Mountain view - Sleeps 3 - 1 King Bed ![Deluxe Room, Pool View](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/5dcf5385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu - 398 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMersin-Hotels-BN-THERMAL-SPA.h66104768.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMersin-Hotels-BN-THERMAL-SPA.h66104768.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.91690%2C34.62434&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1yaeGFiXhBeYRyWgzXIxFf6qIB0=) Igdir Mahallesi, Igdir Sokak, No.585A, Mersin, Mersin Province, 33115 #### What's nearby - Mersin University Medical Faculty Hospital - 19 min drive - 22.4 km - Castle of Gozne - 21 min drive - 17.0 km - Mersin Harbour - 21 min drive - 20.3 km - Forum Mersin Shopping Mall - 21 min drive - 20.7 km - Mersin Yacht Marina - 21 min drive - 23.9 km #### Getting around - Karacailyas Station - 31 min drive - Çukurova Intl. Airport (COV) - 64 min drive #### Restaurants - ‪Doruklu Restaurant - ‬16 min drive - ‪Dalakderesi Restaurant - ‬16 min drive - ‪Kale Art Restorant Otel - ‬18 min drive - ‪Pirzolacı Fırat Usta Yeni Yeri - ‬17 min drive - ‪Bulat Restaurant - ‬15 min drive ## About this property ### BN Hotel Thermal & Wellness Family-friendly hotel located in Toroslar You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in a body treatment, a body scrub, and a detox wrap at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception. You'll also find perks like: - 15 indoor pools and a seasonal outdoor pool, along with a waterslide, sun loungers, and pool umbrellas - Free valet parking - Hot springs on site, concierge services, and a front-desk safe - An elevator, massage treatment rooms, and a ballroom Room features All 246 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. More conveniences in all rooms include: - Highchairs, baby baths, and children's dinnerware - Free tea bags/instant coffee and electric kettles - Showers, children's robes, and free toiletries - 43-inch Smart TVs with premium channels - Wardrobes/closets, separate sitting areas, and children's books ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Beach shuttle (surcharge) - Free secured, uncovered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 5 bars/lounges - 5 poolside bars - 5 restaurants - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Things to do - 15 hot springs - 15 indoor pools - Arcade/game room - Children's pool - Free children's club - Free water park - Full-service spa - Hiking/biking trails - Hot tub - Playground - Sauna - Seasonal outdoor pool - Steam room - Waterslide ### Family friendly - 15 indoor pools - Arcade/game room - Baby bath - Children's books - Children's dinnerware - Children's games - Children's pool - Children's toys - Free babysitting - Free children's club - Free supervised activities for children - Free water park access - Grocery/convenience store - High chair - Laundry facilities - Lifeguards on site - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center - Coworking space ### Outdoors - In the mountains - Pool loungers - Pool umbrellas ### Full-service spa - 12 treatment rooms - 15 hot springs - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot springs open from 7:00 AM - 10:00 PM - Hot springs water temperature - 106 ºF - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Communal living room - Designated smoking areas - Lifeguards - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Children's robes - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch smart TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Heating - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for TRY 460.0 per day ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: TRY 460.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 16863 ### We should mention The seasonal pool will be open from May to November Pool access available from 8:00 AM to 10:00 PM Hot springs access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 5 years old are not allowed in the spa ### Property is also known as BN THERMAL SPA Bn Thermal & Wellness Mersin BN Hotel Thermal & Wellness Hotel BN Hotel Thermal & Wellness Mersin BN Hotel Thermal & Wellness Hotel Mersin ## Frequently asked questions ### Does BN Hotel Thermal & Wellness have a pool? > Yes, this property has 15 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at BN Hotel Thermal & Wellness? > As of Sept 18, 2025, prices found for a 1-night stay for 2 adults at BN Hotel Thermal & Wellness on Sept 19, 2025 start from CA $412.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mersin-Hotels-BN-THERMAL-SPA.h66104768.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is BN Hotel Thermal & Wellness pet-friendly? > No, pets are not allowed at this property. ### How much is parking at BN Hotel Thermal & Wellness? > Valet parking is free at this property. ### What time is check-in at BN Hotel Thermal & Wellness? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at BN Hotel Thermal & Wellness? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is BN Hotel Thermal & Wellness located? > Located in the mountains, this family-friendly hotel is within 12 mi (20 km) of Castle of Gozne, Cleopatra's Gate, and Mersin Grand Mosque. Anamur Museum and Mersin Convention Center are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## BN Hotel Thermal & Wellness Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 78 8 - Good 24 6 - Okay 6 4 - Poor 2 2 - Terrible 6 ### 10/10 Excellent #### Safvat Sep 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, Various activities It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food ##### Safvat Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### ABDELHASIB Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect. ##### ABDELHASIB Stayed 3 nights in Jun 2024 ### 2/10 Terrible #### Nidal Nov 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hell is better The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly. ##### Nidal Stayed 1 night in Nov 2023 ### 8/10 Good #### Demir Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren. ##### Demir Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### DOGANAY Apr 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### DOGANAY Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Verified traveller Jan 25, 2025 Çaydan bile dünyanın parasını alan bir işletme. Rezervasyona dünyanın parasını öde sonra lobide SODA suya bile kazıklan 😊 ##### Verified traveller Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### gulsah Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### gulsah Stayed 1 night in Jan 2025 ### 10/10 Excellent #### AHMET Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### AHMET Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Ali Jan 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ali Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Neslihan Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Neslihan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller Dec 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller Nov 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Katastrophal \*\*Gesamturteil: Absolut nicht empfehlenswert\*\* Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf \*\*Gastfreundlichkeit\*\*, \*\*Sauberkeit\*\* und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### \*\*Negative Erfahrungen im Detail:\*\* 1. \*\*Unfreundliches Personal:\*\* - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: \*„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“\* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen. ![](https://a.travel-assets.com/ugc/hotel-reviews/54AE9B592C7CCB8390AF183544FF3DEA60E1FEC51732218632189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5AAEF8FB7F8CAD8360C4F83B24F22EC6EC1E1E611732218632360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/651B7431090BC6D6F2EE14E1C12E7950C1E2E3C51732218632477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3CB3AB7799D647C6D6B274DE7660B92F471D2DB51732218632291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Zeinab Nov 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Katastrophal \*\*Gesamturteil: Absolut nicht empfehlenswert\*\* Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf \*\*Gastfreundlichkeit\*\*, \*\*Sauberkeit\*\* und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### \*\*Negative Erfahrungen im Detail:\*\* 1. \*\*Unfreundliches Personal:\*\* - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: \*„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“\* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen. ![](https://a.travel-assets.com/ugc/hotel-reviews/6EE391C400AFC475E79FE2B205AA3F54EB5656121732218633692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF672CC38C52838364BBB67EFFAB936A7740EA651732218631950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40FD851F5133501BFD21D182A21B8DA9E1F3B4A31732218632501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54AE9B592C7CCB8390AF183544FF3DEA60E1FEC51732218632189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zeinab Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Erkan Nov 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Erkan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### GÜRCAN Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### GÜRCAN Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### bekir Nov 12, 2024 ##### bekir Stayed 3 nights in Nov 2024 ### 8/10 Good #### Verified traveller Nov 10, 2024 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ahmad Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Süper ##### Ahmad Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Veysel Nov 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Veysel Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Ali Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Mükemmel bir tatil geçirdik. ##### Ali Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Eduard Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Eduard Stayed 4 nights in Oct 2024 ### 8/10 Good #### Manolya Oct 19, 2024 ##### Manolya Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### iurii Oct 16, 2024 ##### iurii Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Gazi Oct 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Gazi Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Göker Oct 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mükemmel. 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