Title: BN Hotel Thermal & Wellness - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # BN Hotel Thermal & Wellness Rejuvenating spa treatments and poolside adventure await at this full-service retreat where every detail from meals to relaxation is thoughtfully handled ## Photo gallery for BN Hotel Thermal & Wellness ![Lobby sitting area - BN Hotel Thermal & Wellness (Mersin)](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/9e2ef940.jpg?impolicy=resizecrop&rw=598&ra=fit) ![15 indoor pools, seasonal outdoor pool, pool umbrellas, sun loungers - BN Hotel Thermal & Wellness (Mersin)](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/fcd3a9fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, hot springs - BN Hotel Thermal & Wellness (Mersin)](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/fbe63d97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - BN Hotel Thermal & Wellness (Mersin)](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/d2ae5d5e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite - BN Hotel Thermal & Wellness (Mersin)](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/7e0f1c81.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Toroslar, BN Hotel Thermal & Wellness offers a vibrant family retreat. Guests enjoy a breakfast buffet, spa treatments at BEAUTY & NATURE, 15 indoor pools, and a water park. Free valet parking and multilingual staff earn positive reviews. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 30 - Jan. 31](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Deluxe Room, 1 King Bed, Garden View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Garden View 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Premium bedding - Garden view - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room, Garden View ![Deluxe Twin Room, Garden View](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8a984262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Garden View 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu - Garden view - 312 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Deluxe Room, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Mountain View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Heating Free cribs/infant beds - Mountain view - 398 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Room, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/be2eab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Mountain View 9.6 Exceptional 5 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - Mountain view - 431 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ### View all photos for Superior Room, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/6519eafa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Premium bedding - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Duplex, Garden View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8539f7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, Garden View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - Garden view - 570 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Family Duplex, Garden View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/2173aceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex, Garden View 8.0 Very good 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cribs/infant beds Smart TV - Garden view - 840 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed ### View all photos for Presidential Suite ![Presidential Suite](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/7e0f1c81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Private rooftop hot tub Air conditioning Heating Free rollaway/extra beds - Mountain view - 1238 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 2 King Sofa Beds ### View all photos for Villa ![Villa](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/004b7673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa 10.0 Exceptional 1 review ### Highlights Yard Separate sitting area Soundproofed Individually furnished Individually decorated Private plunge pool Private indoor hot tub Air conditioning - Mountain view - 2583 sq ft - 3 bedrooms - Sleeps 7 - 1 King Bed, 4 Large Twin Beds and 2 King Sofa Beds ### View all photos for Deluxe Room, 1 King Bed, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/b941eef8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Premium bedding - Mountain view - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, Pool View ![Deluxe Room, Pool View](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/5dcf5385.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Free cribs/infant beds Smart TV Hypo-allergenic bedding Pillow menu - 398 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Duplex, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/8539f7a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, Mountain View 8.0 Very good 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Mountain view - 570 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 King Sofa Bed ### View all photos for Family Duplex, Mountain View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/2173aceb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Duplex, Mountain View ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Mountain view - 840 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed ### View all photos for Family Room, Pool View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/be2eab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Pool View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - 431 sq ft - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Large Twin Beds ### View all photos for Superior Room, Pool View ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/67000000/66110000/66104800/66104768/6519eafa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Pool View ### Highlights Separate sitting area Soundproofed Private rooftop hot tub Air conditioning Heating Smart TV Hypo-allergenic bedding Pillow menu - 474 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMersin-Hotels-BN-THERMAL-SPA.h66104768.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMersin-Hotels-BN-THERMAL-SPA.h66104768.Hotel-Information) ## About the area Located in Toroslar, a neighborhood in Mersin, BN Hotel Thermal & Wellness is in the mountains. Castle of Gozne and Cleopatra's Gate are local landmarks, and some of the area's attractions include Mersin Lunapark and Mersin Denizpark. Looking to enjoy an event or a game while in town? See what's going on at Mersin Arena, or consider a night out at CNR EXPO Exhibition Center. [Visit our Mersin travel guide](https://www.expedia.ca/Mersin.dx4525) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.91683%2C34.62438&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hNtXZPUnZbBqMwf-4izyE9rt-7o=) Igdir Mahallesi, Igdir Sokak, No.585A, Mersin, Mersin Province, 33115 ### What's nearby - ![The ancient building of the American College in Tarsus](https://images.trvl-media.com/place/553248631901899926/c44d1262-c5ec-4da0-b1d5-73a56af9ebbc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mersin University 21 min drive \- 22.8 km - Mersin Arena 18 min drive \- 19.1 km - Mersin University Medical Faculty Hospital 21 min drive \- 23.2 km - Mersin Harbour 23 min drive \- 20.7 km - Forum Mersin Shopping Mall 23 min drive \- 20.3 km ### Getting around - Mersin Central Railway Station 29 min drive - Çukurova Intl. Airport (COV) 69 min drive ### Restaurants - Doruklu Restaurant 16 min drive - Bulat Restaurant 15 min drive - Aktay Market & Restaurant 9 min drive - Dalakderesi Restaurant 16 min drive - Halil Ustanin Tantuni Salonu 12 min drive ## About this property ### BN Hotel Thermal & Wellness Luxury family-friendly hotel located in Toroslar You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in aromatherapy, a deep-tissue massage, and hydrotherapy at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception. You'll also find perks like: - 15 indoor pools and a seasonal outdoor pool, along with a waterslide, sun loungers, and pool umbrellas - Free valet parking - Hot springs on site, a porter/bellhop, and luggage storage - An elevator, multilingual staff, and coworking spaces Room features All 246 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. More conveniences in all rooms include: - Highchairs, baby baths, and children's dinnerware - Free tea bags/instant coffee and electric kettles - Showers, children's robes, and free toiletries - 43-inch Smart TVs with premium channels - Wardrobes/closets, separate sitting areas, and children's books ## Similar properties ![Seasonal outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/16300/16213/f1fd5cf8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mersin HiltonSA Yenişehir - Pool - Spa - Pet friendly - Kids pool 8.6 Excellent 1,001 reviews CA $195 CA $219 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=16213&PinnedHotelID=16213&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/111000000/110550000/110542200/110542124/9689a473.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Dedeman Mersin Marina Yenişehir - 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Pool - Spa - Parking included - Free WiFi 8.6 Excellent 195 reviews CA $148 CA $168 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=40273408&PinnedHotelID=40273408&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=66104768&PinnedHotelID=66104768&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=66104768,16213,110542124,12511453,9853270) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Beach shuttle (surcharge) - Free secured, uncovered valet parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 5 bars/lounges - 5 coffee shops/cafes - 5 poolside bars - 5 restaurants - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Things to do - 15 hot springs - 15 indoor pools - Arcade/game room - Children's pool - Free children's club - Free water park - Full-service spa - Hiking/biking trails - Hot tub - Playground - Sauna - Seasonal outdoor pool - Steam room - Waterslide ### Family friendly - 15 indoor pools - Arcade/game room - Baby bath - Children's books - Children's dinnerware - Children's games - Children's pool - Children's toys - Free babysitting - Free children's club - Free supervised activities for children - Free water park access - Grocery/convenience store - High chair - Laundry facilities - Lifeguards on site - Playground - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms - Waterslide ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Turndown service - Wedding services ### Business services - 24-hour business center - 3 meeting rooms - Computer station - Conference center - Coworking space ### Outdoors - In the mountains - Pool loungers - Pool umbrellas ### Full-service spa - 12 treatment rooms - 15 hot springs - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot springs open from 7:00 AM - 10:00 PM - Hot springs water temperature - 106 ºF - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in hallways - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Ballroom - Banquet hall - Communal living room - Designated smoking areas - Lifeguards - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Children's robes - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch smart TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Desk - Electrical adapters - Heating - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Early check-in subject to availability Contactless check-in available ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for TRY 460.0 per day ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: TRY 460.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 16863 ### We should mention The seasonal pool will be open from May to November Pool access available from 8:00 AM to 10:00 PM Hot springs access available from 7:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 5 years old are not allowed in the spa ### Property is also known as BN THERMAL SPA Bn Thermal & Wellness Mersin BN Hotel Thermal & Wellness Hotel BN Hotel Thermal & Wellness Mersin BN Hotel Thermal & Wellness Hotel Mersin ## Frequently asked questions ### Does BN Hotel Thermal & Wellness have a pool? ### How much does it cost to stay at BN Hotel Thermal & Wellness? ### Is BN Hotel Thermal & Wellness pet-friendly? ### How much is parking? ### What time is check-in at BN Hotel Thermal & Wellness? ### What time is check-out at BN Hotel Thermal & Wellness? ### Where is BN Hotel Thermal & Wellness located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## BN Hotel Thermal & Wellness Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 82 8 - Good 24 6 - Okay 6 4 - Poor 2 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### ABDELHASIB Jun 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect. ##### ABDELHASIB Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Safvat Sep 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, Various activities It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food ##### Safvat Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Nidal Nov 22, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hell is better The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly. ##### Nidal Stayed 1 night in Nov 2023 ### 6/10 Okay #### Piotr Jul 31, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious. ##### Piotr Stayed 2 nights in Jun 2022 ### 10/10 Excellent #### Medine Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Her şey mükemmeldi, yemekler harikaydı ##### Medine Stayed 1 night in Oct 2025 ### 8/10 Good #### Demir Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren. ##### Demir Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Verified traveller Jan 25, 2025 Çaydan bile dünyanın parasını alan bir işletme. Rezervasyona dünyanın parasını öde sonra lobide SODA suya bile kazıklan 😊 ##### Verified traveller Stayed 5 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller Nov 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Katastrophal \*\*Gesamturteil: Absolut nicht empfehlenswert\*\* Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf \*\*Gastfreundlichkeit\*\*, \*\*Sauberkeit\*\* und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### \*\*Negative Erfahrungen im Detail:\*\* 1\. \*\*Unfreundliches Personal:\*\* - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: \*„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“\* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen. ![](https://a.travel-assets.com/ugc/hotel-reviews/54AE9B592C7CCB8390AF183544FF3DEA60E1FEC51732218632189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5AAEF8FB7F8CAD8360C4F83B24F22EC6EC1E1E611732218632360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/651B7431090BC6D6F2EE14E1C12E7950C1E2E3C51732218632477.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3CB3AB7799D647C6D6B274DE7660B92F471D2DB51732218632291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Zeinab Nov 21, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Katastrophal \*\*Gesamturteil: Absolut nicht empfehlenswert\*\* Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf \*\*Gastfreundlichkeit\*\*, \*\*Sauberkeit\*\* und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### \*\*Negative Erfahrungen im Detail:\*\* 1\. \*\*Unfreundliches Personal:\*\* - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: \*„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“\* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen. ![](https://a.travel-assets.com/ugc/hotel-reviews/6EE391C400AFC475E79FE2B205AA3F54EB5656121732218633692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF672CC38C52838364BBB67EFFAB936A7740EA651732218631950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40FD851F5133501BFD21D182A21B8DA9E1F3B4A31732218632501.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/54AE9B592C7CCB8390AF183544FF3DEA60E1FEC51732218632189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zeinab Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ahmad Nov 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Süper ##### Ahmad Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Göker Oct 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mükemmel. Yemekleri efsaneydi. ##### Göker Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### merih Sep 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Kalabalık harici her şey güzel Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor. ##### merih Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Bekir Muhammed Jun 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Herkes güler yüzlü. Küçücük bir sorundu dahi hemen çözüm üretiyorlar. Tertemiz. ##### Bekir Muhammed Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Mükremin May 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otel gayet temiz. Yemekler çok başarılı. Personel güleyüzlü. Konum ve doğa çok güzel. ##### Mükremin Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Mustafa tolga Apr 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Otel keyifli odalar güzel yemekler güzel 2 gün dinlenmek için geldim tek şikayetim kese köpük paketi güzel degildi ##### Mustafa tolga Stayed 2 nights in Apr 2024 ### 8/10 Good #### Mehmet Mar 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort çok temiz, çok güzel yemekleri biraz daha iyi olabilirdi ##### Mehmet Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Dilara Jul 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Alles Top ##### Dilara Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller Aug 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### MEMNUN KALDIK HER ŞEY MÜKEMMELDİ. TEŞEKKÜRLER ##### Verified traveller Stayed 2 nights in Jul 2022 ### 8/10 Good #### Evin Jul 30, 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Receptionisten Sevgi!!! Super service af personalet. Meget høflige, lige bortset fra Sevgi, en af resceptionisterne som får et flip over at jeg er blevet lovet et værelse til mine børn i nærheden af vores værelse efter kl 16\. Hun blive ved at insistere på at der ingen værelse er af denne størrelse. Da jeg fastholder hvad hendes kollega har lovet mig, flipper hun ud og siger på tyrkisk at vi spilder hendes tid og siger til din kollega at hun må få rengøringspersonalet til at rengøre værelset for os, så vi kan få det. Det værelse som hun påstod ikke fandtes. Jeg forstod hende, og sagde også til hendes kollega, at hun på ingen måde kan tillade dig at råbe og skælde ud på den måde. Resten af personalet var meget venlige, høflige og imødekommende. Men Sevgi skiller sig desværre ud, og var meget uhøflig og med en mega kort lunte. ##### Evin Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Gulsen Jul 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Konforlu birbtatil ##### Gulsen Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Hulya Jul 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld! ##### Hulya Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Gulsen Jul 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Keyifli güzel bir tatildi.. ##### Gulsen Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Delbar May 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super sauber! Es war ein wirklich sehr schöner Aufenthalt für uns alle! ##### Delbar Stayed 5 nights in May 2022 ### 10/10 Excellent #### Verified traveller May 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was amazing experience, my wife and me we enjoyed it . Thanks for guest relation, and all Hotel and Spa staff. Tugce & Hassan ##### Verified traveller Stayed 2 nights in May 2022 ### 10/10 Excellent #### Ahmet Apr 16, 2022 Liked: Staff & service, amenities, property conditions & facilities Sehr zuvorkommendes Personal. 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